Sales Courses Buckinghamshire

...What is Internal Sales? - Definitions Understanding your product or service Understanding your client's requirements Telesales Skills - dealing with objections...

...cross referencing entries in the Sales Ledger accounts with the Sales Day Book and Cash Book. ·Lesson 3: Recording contra entries, preparing a list...

...your understanding of how to deal with complaints. Dealing with angry customers can be very challenging, It is essential that your customer facing staff...

...identify the different styles of negotiation open to you recognise assertive, aggressive and non-assertive behaviour and language develop an assertive...

...your final decision on which career path to follow. Typically modules include: Government, policies and the public services Leadership and teamwork... Learn about: Skills and Training...

...· It's in the detail - things to think about · Active listening is better listening · Handling Complaints · When you were the customer · Dealing with customer...

...Are you successfully winning over your competitors’ key accounts? Day to day activities of your second-tier accounts can often distract you from looking...

...your job contributes to good customer service. Through real examples of your work with customers, you will show how you identify customers, describe... Learn about: Customer Service...

...qualifications and you may be able to gain credit for the work you have already done. • NVQ Customer Service/ Administration/ Management NVQ Level 4 •... Learn about: Skills and Training, Customer Service...