St Monica Trust - Learning and Skills Department courses

...New staff and non-care staff including domestic, catering and administrative employees. Learning outcomes and objectives To understand how to apply first...

...This course not only provides staff with the theoretical and legislative framework, but also the chance to practice safer moving techniques...

...domestic and catering staff, reception and administrative staff who have not previously received training in the core principles that underpin working in a care environment...

...To understand the importance of maintaining and promoting an individual’s self-identity, rights and choices. To understand the importance of teamwork within a care environment...

...take appropriate action and respond in relation to alerting abuse. Relates to : Health and Social Care core NVQ units 24, 35 and 45 Support Services...

...by the Institute of Leadership and Management (ILM), and is delivered with a total focus on the management of care services. It links with many aspects...

...To discover the most effective questioning and listening techniques. Managing concerns and complaints over the phone. To learn how to be assertive rather...

...To learn how to assess capacity. To learn about planning and delivering care and support for people. To understand the role of Mental Capacity Act advocates...

...Managers will be introduced to the benefits and techniques involved in this process and have the opportunity to further their skills in order to prepare for this development...

...It links with many aspects of the Registered Manager Award NVQ, by providing underpinning knowledge. Full day courses usually run from 9.30...

...Provide an insight into the experience of dementia and strategies for care and communication. Suitable for anyone directly involved in the care of people living with dementia...

...To understand the functions of professional supervision. To understand the role of appraisal in identifying training and development skills...

...To recognise the signs of stress within individuals or the team. To identify ways of managing stress among team members. To identify holistic ways of managing...

...Provide an insight into the experience of dementia and strategies for care and communication. Suitable for anyone directly involved in the care of people living with dementia...

...Provide an insight into the experience of dementia and strategies for care and communication. Suitable for anyone directly involved in the care of people living with dementia...

...Provide an insight into the experience of dementia and strategies for care and communication. Suitable for anyone directly involved in the care of people living with dementia...

...for those who do not wish to complete the full programme. Learning outcomes and objectives To identify and understand customers. To understand grief and...

...involved in the care of people living with dementia. This training program is designed to ensure that staff members who are involved in any form of direct...

...users may be living with dementia. Learning outcomes and objectives To be able to define dementia. To think about how to communicate with a person living with dementia...

...Adult resuscitation. Control of severe bleeding and the recognition and treatment of shock. Managing the unconscious person. Burns and scalds...