St Monica Trust - Learning and Skills Department courses

...New staff and non-care staff including domestic, catering and administrative employees. Learning outcomes and objectives To understand how to apply first...

...This course not only provides staff with the theoretical and legislative framework, but also the chance to practice safer moving techniques...

...in the core principles that underpin working in a care environment. This course is delivered directly in relation to the Common Induction Standards suggested...

...domestic and catering staff, reception and administrative staff who have not previously received training in the core principles that underpin working in a care environment...

...types of abuse and the signs of abuse. To be aware of employees’ own responsibilities if abuse is suspected. To better equip individuals to understand...

...Offer clear guidelines about how to develop awareness within the staff team and address issues of equal opportunities when they arise at...

...and complaints as part of their work role. Learning outcomes and objectives To describe the various aspects of an effective complaint handling process...

...Staff should make every effort to ensure that vulnerable people are helped to make as many decisions as possible for themselves. Learning outcomes...

...Content Part 1 – Legislation To understand the legislative requirements in relation to employment law. Part 2 – Competency-based interviewing Increasingly...

...Anyone in a supervisory position or who has team leading or coordinating responsibilities. Essential for all managers covering legislation, good practice...

...for those who do not wish to complete the full programme. Learning outcomes and objectives To consider how to best value and respect a person who lives with dementia...

...It links with many aspects of the Registered Manager Award NVQ, by providing underpinning knowledge. Half day courses usually run from 9.30...

...the effects of stress on yourself. Suitable for: Managers, supervisors and team leaders. Managers, supervisors and team leaders. Learning outcomes...

...Provide an insight into the experience of dementia and strategies for care and communication. Suitable for anyone directly involved in the care of people living with dementia...

...For anyone directly involved in the care of people living with dementia. This module forms part of the New Dimensions Passport, but can also be taken as a separate course...

...dementia who are terminally ill. Learning outcomes and objectives To examine the potential difficulties for patients with dementia in relation to end of life...

...for those who do not wish to complete the full programme. Learning outcomes and objectives To identify and understand customers. To understand grief and...

...staff will understand enough about dementia to choose the safest, most dignified and respectful approach when delivering care. Learning outcomes and objectives...

...who are living with dementia. The training will also help staff to better communicate with their line managers or the care team if they suspect that service...

...Full day courses usually run from 9.30 a.m. to 4.00 p.m. Relates to : Links with Health and Social Care NVQ unit 22, 32...