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Telephone Skills courses City of London
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 1 Day
...Telephone Techniques Course Objectives. Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training...
...Telephone Techniques Course Objectives. Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice... Learn about: Confidence Training, Assertive Behaviour, Assertiveness Training...
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
← | → see all
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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- Training
- City Of London
- Beginner
- September
- 2 Days
...Do you want to push forward your career? Emagister offers you the right training in order to build strong your skills in Banking. This 2-day session training designed by Acudemy Training focuses on strengthening your teams’ consultancy skills, enabling them to understand the key client stakeholder... Learn about: Listening Skills, Speaking Skills, Facilitation Skills...
...Do you want to push forward your career? Emagister offers you the right training in order to build strong your skills in Banking. This 2-day session training designed by Acudemy Training focuses on strengthening your teams’ consultancy skills, enabling them to understand the key client stakeholder... Learn about: Listening Skills, Speaking Skills, Facilitation Skills...
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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- Training
- City Of London
- Different dates available
- 1 Day
...Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice, tone and language for maximum effect... Learn about: Confidence Training, Telephone Skills, Corporate Communications...
...Be clear and concise in getting a message across. Develop confidence in dealing with telephone calls. Recognize why it's important to own the call. Deal with difficult calls. Use the telephone to project a positive company image. Understand how to use voice, tone and language for maximum effect... Learn about: Confidence Training, Telephone Skills, Corporate Communications...
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting... Learn about: Telephone Skills, Corporate Communications, Confidence Training...
...You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting... Learn about: Telephone Skills, Corporate Communications, Confidence Training...
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...The course illustrates the areas you should focus while working as a call centre agent. Basic communication skills, telephone etiquette, handling difficult phone calls and customers, managing customers, the right ways of responding to the client’s questions etc. will be discussed... Learn about: Out of Voice Mail Jail, Verbal Communication, Sales by Phone...
- Short course
- Online
- Intermediate
- Different dates available
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
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