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Customer Care Training
- Training
- Online
- Beginner
- Different dates available
...to protecting customer data, but when it comes to handling sensitive matters internally, our Confidentiality in the Workplace course can teach you everything... Learn about: Data Protection, Customer Care...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
...(even if not in person) · The Power of a Smile · Staying Energized · Staying Positive 4 Identifying and Addressing Their Needs · Understanding the Customer’s... Learn about: Customer Service, Difficult Customers, Phone Customer Service...
- Training
- Cookham
- Beginner
- 2 Days
...Evaluate and measure the effectiveness of propositions, both internally and externally. Develop an understanding of, and the skills relating... Learn about: Customer Experience, Customer engagement, Customer and market...
- Training
- Inhouse
- Intermediate
- 1 Day
...whether that be face-to-face or on the phone. Introduction This course is designed for those who are new to customer service or those who are looking... Learn about: Customer Care, Customer Retention, Career Development...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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- Training
- Online
- Different dates available
- 6 Months
...qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification is awarded... Learn about: Customer Service, Customer Care, Customer Due Diligence...
...qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification is awarded... Learn about: Customer Service, Customer Care, Customer Due Diligence...
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I am absolutely loving studying so far. Everything about the course has been well thought out. The enrollment and correspondence is very well structured and the course content is more than I could have hoped for
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The tutor was very professional teaching the course, and it was perfectly adapted to the students' needs. I found it truly enjoyable.
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I found the two day practical session to be really helpful and educative.
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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- Training
- 8 Steele Road, Park Royal
- Beginner
- Different dates available
...vehicle checks and fault finding & reporting. methods of changing gear for optimum power and fuel economy across all roads including rural and urban highways... Learn about: CPC Driving, Road Haulage, Safe Vehicle Operations...
...vehicle checks and fault finding & reporting. methods of changing gear for optimum power and fuel economy across all roads including rural and urban highways... Learn about: CPC Driving, Road Haulage, Safe Vehicle Operations...
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Inhouse
- Different dates available
...skills, and expertise Six Month Work Prioritie: Get clear on your work priorities for the next six months Current Performance Review: Review your current... Learn about: Customer Manager, Organizational Skills, Performance evaluation...
...skills, and expertise Six Month Work Prioritie: Get clear on your work priorities for the next six months Current Performance Review: Review your current... Learn about: Customer Manager, Organizational Skills, Performance evaluation...
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Online
- Intermediate
- Different dates available
...ASSESSMENT There are written assignments to complete online and will be marked within 24-72 Hours. PLACEMENT To successfully complete the course you... Learn about: Customer Care, Relationship Counselling, Alcohol Counselling...
- Training
- Online
- Different dates available
...It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer... Learn about: Customer Care, Communication Skills, Communication Training...
- Training
- Online
- Intermediate
- 1 Day
...results, process and emotional interests that ALL customers need The core critical skills of empathy, acknowledgement and play back to meet needs while... Learn about: Customer Service, Customer Manager, Customer Retention Strategy...
- Training
- Online
- Beginner
- Different dates available
...good customer care skills and how to handle complaints. On completion of this module learners will be able to: Recognise why you need a customer care programme... Learn about: Customer Service Skills, Customer satisfaction, Customer Care...
- Training
- Online
...What is Best Execution? Unit 2: Achieving Best Execution Unit 3: Order Execution Policies Unit 4: Information to Clients and Client Consent Unit... Learn about: Order Excecution, Customer Service, Firms Law...
- Training
- Online
- Intermediate
- Different dates available
...during, and after the customer's requirements are met. But how is this done? How do you ensure it’s consistent across your business? What are the benefits... Learn about: Customer Manager, Customer Care, Customer Service...
- Training
- Online
- Beginner
- Different dates available
...• Develop or fine-tune your knowledge and skills to achieve career progression • Gain background information about your chosen career • Improve promotional... Learn about: Customer complaint handling skills, Customer satisfaction, Customer Care...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
- 3 Months
...(including MLROs, Compliance Managers, Risk Managers, CDD Managers and other financial crime prevention or compliance practitioners) within the correspondent... Learn about: Banking Regulation, Financial Training, Banking and Finance...
...(including MLROs, Compliance Managers, Risk Managers, CDD Managers and other financial crime prevention or compliance practitioners) within the correspondent... Learn about: Banking Regulation, Financial Training, Banking and Finance...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Colchester
- Intermediate
- Different dates available
...ensuring you retain existing business as well as attracting new. Change and refresh your attitude to the sales process and motivate you and your... Learn about: Open questions, Customer Service Skills, Confidence Bui...
- Training
- Wembley
- Intermediate
- Different dates available
...The two parts can be taken at different times but both parts must be passed within 24 months to obtain a valid theory test pass. Part One Multiple Choice... Learn about: CPC Driving, Transport Management, Economic Driving...
- Training
- Queensferry
- Different dates available
- 1 Day
...business CRM – discover how such systems might easily be introduced and how it will benefit profits, the importance of and the options available for CRM The Customer Lifecycle... Learn about: Customer Service Skills, Action planning, Sales Training...
- Training
- Online
- Different dates available
...Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach an agreement when you and the... Learn about: Negotiation Skills, Customer Care, Customer satisfaction...
- Training
- Inhouse
- Different dates available
...structure Know the Competition: Know the competition and how it compares to your company's products and services Clear and Concise Emails: Learn how... Learn about: Team Performance, Conflict Resolution, Communication Skills...