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Classroom-based Customer Retention Strategy Training
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- 1 Month
...and How to gain commitment to pay. Written Communication The following topics are covered: When to choice written forms of communication; Email verses... Learn about: Customer Retention Strategy, Debt Management, Customer Service...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...10:15 Questionnaire on Time Management 10:15 - 10:45 Personal Time Management 10:45 - 11:00 Coffee break 11:00 - 12:15 Life Management 12:15... Learn about: Customer Retention Strategy, Sales Training, Customer Care...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...candidates must complete 6 units including 1 mandatory units and 5 optional units. You will be assessed by a portfolio of evidence. What happens when you have finished?... Learn about: Sales Promotion, Customer Relationship Management, Customer Retention Strategy...
- Course
- Huddersfield
- Intermediate
- Different dates available
...leadership; engagement of people; process approach; improvement; evidence-based decision making; relationship management. Streamlined and compatible quality... Learn about: Customer Relationship Management, Customer relationship, ISO 9001...
- Course
- Carmarthen
- Intermediate
- Different dates available
...telephone is a part of their role. This qualification covers the principles of customer service, including how to meet customer expectations... Learn about: Customer Service Skills, Customer satisfaction, Customer Care...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
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I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
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- Master
- Milano (Italy)
- 12 Months
...skills enable you to generate and/or evaluate ideas in a scientific approach, which could be applied in all areas of marketing actions. These methodological... Learn about: Brand Strategy, Digital Marketing, Marketing Management...
...skills enable you to generate and/or evaluate ideas in a scientific approach, which could be applied in all areas of marketing actions. These methodological... Learn about: Brand Strategy, Digital Marketing, Marketing Management...
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What I enjoyed the most was studying with people from different countries. The lectures and the professors were brilliant; it was always interactive and connected to the real life. MIP gave me the opportunity to write my project work in cooperation with BMW, which later alowed me to expand my own network.
← | → see all
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Being exposed to real business cases, interacting with classmates from 12 different countries, learning from inspiring and extremely knowledgeable professors and networking with global customercentric companies are the main takeaways from this experience.
← | → see all
-
I didn’t imagine I could learn as much as I have done it with MIP. The class was filled of people from fifteen countries, which really gave us a worldwide environment. It’s especially useful for Asian students because most of study modes are western, which is valuable because you discover new things. You should sign up in MIP if you want a challenging experience.
← | → see all
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...This course sorts through a myriad of information and brings you the basics you need to make a decision about the need for CRM, its benefits... Learn about: Customer Service Skills, Customer Retention Strategy, Customer Care...
- Course
- Hammersmith
- Intermediate
- 1 Day
...you will be able to understand that: Customer portfolio management (CPM) consists of a number of disciplines and allows companies to decide which customers they want to serve... Learn about: Customer portfolio management, Sales Training, Customer Retention Strategy...
- Course
- Wembley
- Different dates available
...Anyone who needs to improve their understanding of marketing Experienced individuals being given, or looking for, more responsibility Pre-requisites... Learn about: Communication Skills, Ms Word, Selling Skill...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer satisfaction, Customer Service Skills, Customer relationship...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...equipment and trips for which the student may be liable. Contact us for details... Learn about: Retail Management, Sales Strategy, Customer Relationship Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...and how that can be applied to the leisure industry Recognise and develop selling skills to promote our services Feedback forms. What works?... Learn about: Customer Care, Customer Manager, Tourism management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...supervisor or manager. This version of the NVQ 3 focuses on management. This. What will you be learning? Retail Operations NVQs are aimed at people... Learn about: Team Training, Retail Management, Customer Relationship Management...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...lead role or support the chairperson. All the participants will be invited to offer receive feedback on each others performance ensuring that the day is... Learn about: Customer Service Skills, Sales Techniques, Time management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...You will find it appropriate if you are already competent in a significant variety of retail work activities e.g. senior sales assistant, team leader... Learn about: Customer Retention Strategy, Customer Relationship Management, Retail Management...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...closely supervised. * Participants are asked to bring prepared contact list: 100 companies from at least five different target industries. This Advanced... Learn about: Customer Manager, Communication Skills, Customer Service Skills...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...This qualification is very flexible in its structure, enabling the organisation and individual to choose the optional units which best suit their work situation and job... Learn about: Team Training, Customer Relationship Management, Retail Management...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed... Learn about: Customer relationship, Customer Retention, Customer Care...
- BTEC
- Folkestone
- Different dates available
- 1 Year
...for your first full Level 2 qualification, whatever your age. You are aged 19-24 on the 31st of August prior to the start of your course and studying... Learn about: Customer Relationship Management, Retail Sales, Sales Strategy...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...10:00 Coffee & Introduction 10:00 - 10:30 What makes for good customer care 10:30 - 11:00 Getting it Right - Building on your Good Practices 11:00... Learn about: Customer Service, Customer Care Skills, Customer Retention Strategy...