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Classroom-based Customer Retention Training
- Training
- Cookham
- Beginner
- 2 Days
...This will help you build demand generation, pipeline, revenues and profits for your company. This course is for practitioners or managers whose... Learn about: Customer Manager, Customer Care, Customer Retention...
Similar training in other typologies
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Sales is everyones business in customer service. 15.45-16.45: Complaint handling strategies. How to get customer feedback that makes the difference... Learn about: Customer satisfaction, Customer Retention, Customer Relationship Management...
- Vocational qualification
- Broadstairs
- Different dates available
...Assessment for Key/Functional Skills will be by a combination of portfolio and examination, depending on the option selected. The Technical Certificate... Learn about: Relationship Marketing, Key Account Management, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...Apprenticeship How much will it cost? Option 1 Tuition Fee: £550 Exam & Registration Fee: £75 Option 2 Tuition Fee: £578 Exam & Registration Fee... Learn about: Team Training, Relationship Marketing, Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification is aimed at learners who are new to the customer service sector and wish to improve their knowledge of this area resulting in the achievement... Learn about: Customer Service Skills, Customer Service, Nationally recognised...
- Course
- Carmarthen
- Intermediate
- Different dates available
...the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. This qualification is classroom-based... Learn about: Customer Retention Strategy, Customer Service Skills, Customer Retention...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...to guide the delegates with the most advanced recourses per the requirements of their organizations. By completing the course the participants will be able... Learn about: Customer Manager, Customer Relationship Management, Management Planning...
...to guide the delegates with the most advanced recourses per the requirements of their organizations. By completing the course the participants will be able... Learn about: Customer Manager, Customer Relationship Management, Management Planning...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
← | →
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems... Learn about: Customer Care, Customer Retention Strategy, Customer relationship...
- Short course
- Belfast City
- Beginner
- Different dates available
...they have to have the confidence to make successful cold calls using appropriate questioning techniques and identify any selling opportunities that may arise... Learn about: Customer Service, Customer Retention, Telephone Skills...
- Course
- Hammersmith
- Intermediate
- 1 Day
...with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level. Strategic CRM Customer... Learn about: Customer relationship, Customer portfolio management, Management Processes...
- Course
- Wembley
- Different dates available
...• What do your customers want? • How to make Customer Care exceptional • Customer Expectations • How good is good enough? • Building a positive environment... Learn about: Problem Solving, Communication Skills, Customer Retention...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
...Incoming Calls - Timetable 09:30 - 10:00 Coffee & Introduction. 10:00 - 10:30 Task 1: What Do We Hate About Calling Other Companies? (An exercise to discover... Learn about: Customer Retention, Customer Care, Customer satisfaction...
- NVQ
- Broadstairs
- Different dates available
...Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Retention, Relationship Marketing, Key Account Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...equipment and trips for which the student may be liable. Contact us for details... Learn about: Customer Service, Customer Relationship Management, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...15:45 Role Plays 15:45 - 16:30 Effective Customer Care Letter Writing 16:30 Summary Action Plans Agreed... Learn about: Customer Manager, Customer Service Skills, Customer Care...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Certain courses may have additional expenses for materials, equipment and trips for which the student may be liable. Contact us for details... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Manager, Customer Service Skills, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation of a portfolio... Learn about: Key Account Management, Customer Service, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 9 Months
...Where and when? Option 1 Location: Off Campus Start date: Contact us for details. Duration: 9 months How is it delivered?: Apprenticeship Option 2 Location... Learn about: Customer Service, Customer Retention, Customer Relationship Management...