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Customer Care courses London
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
...Throughout the course delegates will have the opportunity to discuss customer handling skills, enabling a confident return to the workplace. How to handle... Learn about: Incoming Calls, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Complaints Calls, Handling Complaints, Incoming Calls...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care, Customer Service, Customer Retention...
- Course
- London
...expectations Who is the customer - internal/external customers? How to convey the right impression when dealing with customers - face to face and... Learn about: Customer Care...
- Course
- London
- Different dates available
...products and dealing with complaints both faced to face and on the phone in a polite manner. You will improve your reading of product labels and information... Learn about: Customer Care...
- Course
- London
...upon which the TOGAF® 9 Part 1 Examination is based to the level needed to pass the examination. The Global Knowledge TOGAF® program is delivered using... Learn about: Customer Care...
- Course
- Croydonand10 other venues
- Romford Road / London, Westminster, Wandsworth, Hounslow, Lewisham, Barnet, Chelmsford, Luton, Cambridge, Stratford
- Beginner
- Different dates available
- 8 Days
...Remaining vigilant throughout cctv operators shift Maintaining security Daily check cctv equipment Correct operation of cctv system Incident reporting... Learn about: Security Officer, Private Security, Customer Care...
- Course
- Enfield
- Intermediate
- 6 Months
...Organise and deliver customer service - Understand the customer service environment- Understand customers and customer retention- Principles of business... Learn about: Client satisfaction evaluation, Customer Service, Client Management...
- Vocational qualification
- Romford
- 18 Months
...is a mandatory part of the apprenticeship standards for Hair Professionals. The qualification develops the core knowledge and skills needed to become... Learn about: Sales Training, Customer Care, Sales Techniques...
- Course
- London
- Beginner
- Different dates available
- 7 Days
...security industry to obtain a licence from the Security Industry Authority. Our door supervisor course lesson plan designed to give the student a depth... Learn about: Security Awareness, Customer Service, Door Supervisor...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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- Short course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer Service, Customer Retention, Customer satisfaction...
.... Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations... Learn about: Customer Service, Customer Retention, Customer satisfaction...
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Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
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My instructor was really useful and knowledgeable. He really helped with the delivery of theory and content. I recommended this course to anyone looking for CPC training.
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- Short course
- North Wembleyandanother venue.
- London Nw10
- Advanced
- Different dates available
- 1 Day
...i.e. mobile or email whenever is convenient to you. The Driver CPC Syllabus covers a wide range of subjects. Pre-start checks, driver’s Hours and Records including Tachographs... Learn about: Transport System, Transport Logistics, First Aid...
...i.e. mobile or email whenever is convenient to you. The Driver CPC Syllabus covers a wide range of subjects. Pre-start checks, driver’s Hours and Records including Tachographs... Learn about: Transport System, Transport Logistics, First Aid...
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My instructor was really useful and knowledgeable. He really helped with the delivery of theory and content. I recommended this course to anyone looking for CPC training.
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- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Selling skills, Objection Handling, Customer satisfaction...
- Course
- London
.... Practices which will protect company image and enhance customer loyalty and satisfaction... Learn about: Customer Care...
- Course
- London
- Different dates available
...• reading and understanding common documents quickly • learning important word processing skills, emailing and adding attachments, organising your files... Learn about: Ms Word, Customer Care, Ms Office...
- Course
- Twickenham
- Different dates available
...High levels of customer satisfaction are essential to any business, large or small, if it is to survive and prosper in the current economic climate... Learn about: Customer database, Customer Service, Customer relationship...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Retention Strategy, CRM Programs, Customer Service...
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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- Training
- 8 Steele Road, Park Royal
- Beginner
- Different dates available
- 1 Day
...Complete your full 35 hours and gain your Driver Qualification Card before the deadline . Please call us for more details. We offer a range of training options... Learn about: Road Haulage, Manual Handling, Transport Management...
...Complete your full 35 hours and gain your Driver Qualification Card before the deadline . Please call us for more details. We offer a range of training options... Learn about: Road Haulage, Manual Handling, Transport Management...
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I took the HGV LGV - Driver CPC course and, as you know, I passed my test today! I would like to put in a great compliment to Paul for all the time he put in. I would like to give Paul a massive thanks for staying confident in me and working me through everything that needed tweaking.
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Thinking to be a hotel receptionist, then go for Reception Academy I tam sure you will appreciate .The institute instructors and staff are extremely pleasant and always prepared to help,specialy our educator Pierre.
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I am extremely happy that I join this course at Reception Academy, Ramin, the mentor is a fantastic person who always help everybody and offer his encounters in hospitality field. I've got work offer on the fulfillment of the course. I propose it to everybody who is hoping to begin a career in hospitality industry.
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I’m deeply thankful with Reception Academy and Ramin, my instructor, since he is the best. I would like to attend more classes, learning is great!
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- Short course
- City Of London
- Beginner
- Different dates available
- 10 Days
...confirmation of booking - Please complete the registration process by adding a password for your account. UK 5* Hotel essential language skills... Learn about: Telephone Skills, Intermediate English, English Food...
...confirmation of booking - Please complete the registration process by adding a password for your account. UK 5* Hotel essential language skills... Learn about: Telephone Skills, Intermediate English, English Food...
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Thinking to be a hotel receptionist, then go for Reception Academy I tam sure you will appreciate .The institute instructors and staff are extremely pleasant and always prepared to help,specialy our educator Pierre.
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I am extremely happy that I join this course at Reception Academy, Ramin, the mentor is a fantastic person who always help everybody and offer his encounters in hospitality field. I've got work offer on the fulfillment of the course. I propose it to everybody who is hoping to begin a career in hospitality industry.
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I’m deeply thankful with Reception Academy and Ramin, my instructor, since he is the best. I would like to attend more classes, learning is great!
← | → see all
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...(It is highly likely that in a facilitated event conflict will occur between individuals and/or groups. This session looks at typical sources of conflict... Learn about: Customer satisfaction, Sales Techniques, Customer relationship...
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According to me, none of the business schools offers equivalent global involvement and divulgence. Hult will change your viewpoint towards the world. Hultians comprehend the true definition of "the world is your oyster".
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At Hult, I had the best time of my life. The school provides awesome learning and also offers a great chance to get to know great people and develop a motivating connection.
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My time at Hult was extraordinary. I will surely suggest the school to all.
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- Master
- Londonandanother venue.
- Boston
- Different dates available
- 1 Year
...role that innovation of products and services play in the success of all companies. There are significant risks associated with product and service innovation... Learn about: Management Economics, Product Innovation, Product Quality...
...role that innovation of products and services play in the success of all companies. There are significant risks associated with product and service innovation... Learn about: Management Economics, Product Innovation, Product Quality...
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According to me, none of the business schools offers equivalent global involvement and divulgence. Hult will change your viewpoint towards the world. Hultians comprehend the true definition of "the world is your oyster".
← | → see all
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At Hult, I had the best time of my life. The school provides awesome learning and also offers a great chance to get to know great people and develop a motivating connection.
← | → see all
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My time at Hult was extraordinary. I will surely suggest the school to all.
← | → see all
- Course
- Londonand25 other venues
- Amman, Amsterdam, Barcelona, Brussels, Budapest, Copenhagen, Athens, Dubai, Frankfurt Am Main, İstanbul, Kuala Lumpur ...
- Different dates available
- 5 Days
...Delivering a valuable and differentiated experience for customers is essential to any organisation's strategy for growth and business survival. This course will provide delegates with a methodology for addressing the customer experience strategy challenge. The course is interactive, straightforward... Learn about: Current strategy, World Class Customer Service Service, Customer Care...
- Course
- Hammersmith
- Intermediate
- 1 Day
...Describe different types of L&D events. Explain factors to be considered when planning an L&D event. Devise a plan for an L&D event. Explain key aspects... Learn about: Types of L&D, Customer Care, Learning and Development...
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