Government Funded Customer Management courses

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  • Customer Management
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  • All 184
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SUBJECT AREA
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  • All 855
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STARTING
  • In 30 days 35
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  • In over a year 35
LEVEL
  • All levels 4
  • Beginner 1
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DURATION
  • Hours 23
  • Days 0
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  • Year(s) 30
CHARACTERISTICS
  • Practical course / Workshop 1
  • Nationally recognised qualification 1
-- Select --
1 - 20 of 184 results
Quality Seal Emagister EMAGISTER CUM LAUDE
Open Study College
Customer service level 3 - Online course
1 opinion
Open Study College

...as value Customer service as experience How people experience your business Unit 2: Getting Started Customer interactions as a chain How your organisation... Learn about: Value for Money, Customers first, Purchase easily and quickly...

  • A Level
  • Online
  • Flexible
Requirements
  • This course is for residents in England, Ireland, Scotland, Wales, Northern Ireland
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Approved Course Provider

...the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these... Learn about: Customer Service, Customer Care, Effective Customer Care...

  • Course
  • Beginner
  • Distance Learning
  • 12 Months
  • Flexible
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£260
+ VAT
Learn Now

...Modules Module 1: What is Customer Service Excellence? Why Plan for Excellence? Traditional Quality Systems Modern Quality Systems Module... Learn about: Customer Service, Customer Care, Customer Service Skills...

  • Course
  • Intermediate
  • Distance Learning
  • 12 Months
  • Flexible
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£275
+ VAT
Customer Service Level 3 - Inhouse course
1 opinion
Distinctive Training

...well as investigate areas for improvement. Assessment: All candidates are assessed on the job using a range of methods including; observation... Learn about: Customer Service...

  • Short course
  • Inhouse
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...A member of our Recruitment Team will be able to advise you if you are suitable for this level based on your current grades and experience. What other experience will I gain?... Learn about: Customer Service...

  • A Level
  • Chesterfield
  • Flexible
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...rights and responsibilities career pathways in customer service, communicating with customers, promoting goods and services and working as a... Learn about: Customer Service, Team Training...

  • A Level
  • Doncaster
  • Flexible
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...employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing... Learn about: Customer Relationship Management, Key Account Management, Relationship Marketing...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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...in Customer Service and Retail work: Handling customer enquiries and complaints face to face and referring to a manager if necessary Answering customer phone enquiries... Learn about: Customer Service, Customer Relationship Management...

  • Short course
  • Inhouse
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...is key to the success of any business or organisation. It is one of those useful skills that is found all over the place and covers all the extras... Learn about: Skills and Training, Customer Service...

  • GCSE
  • Huntington
  • Flexible
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...which involve customer contact. You must be working in a customer service role. Course Content Qualification structure To achieve a full Level 2 QCF Certificate... Learn about: Customer Service...

  • NVQ
  • Online
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...service within the rules Optional units: Recognising and dealing with customer queries, requests and problems Giving customers a positive impression... Learn about: Customer Service...

  • NVQ
  • Hessle Road.
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...to complete the qualification. Who Is This Course For? Are you working in retail, catering or hospitality , recruitment agency/consultant or indeed... Learn about: Customer Service...

  • A Level
  • Blairgowrie (Scotland)
  • Flexible
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£900
+ VAT

...and suppliers as well as members of the public. Entry requirements There are no entry requirements to access this program other than you must be employed... Learn about: Customer Service...

  • GCSE
  • 1 Year
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...who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification... Learn about: Relationship Marketing, Customer Service, Key Account Management...

  • NVQ
  • Broadstairs
  • Flexible
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£595
+ VAT

...and remain competitive and profitable in the private sector. In order to achieve a full Apprenticeship you must successfully complete the different parts... Learn about: Customer Service...

  • A Level
  • Leeds
  • Flexible
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...including identifying customers and what they value, patience, commitment to work, not being judgemental and an excellent telephone manner. WHAT QUALIFICATIONS WILL YOU ACHIEVE?... Learn about: Customer Service, Skills and Training...

  • A Level
  • Doncaster
  • Flexible
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...be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment... Learn about: Key Account Management, Customer Relationship Management, Customer Service...

  • NVQ
  • Folkestone
  • 9 Months
  • Flexible
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...Registration Fee: £ Tuition Fee: £0 Start Date: 01-Aug-09 Entry Requirements You do not need existing qualifications to study this course - an NVQ is... Learn about: Customer Service, Part Time...

  • NVQ
  • Grantham
  • 31 July 2017
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...combined knowledge and competency based qualification - level 3 English - level 2 maths - level 2 employee rights and responsibilities Entry Requirements... Learn about: Customer Service...

  • GCSE
  • Huntington
  • Flexible
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...which involve customer contact. There are no formal requirements but you must be working in a customer facing role. Course Content Qualification structure... Learn about: Customer Service...

  • NVQ
  • Online
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...to influence what happens at work are limited -who work within the rules and regulations of their organisation -who work with others to overcome problems... Learn about: Customer Service, Customer Relationship Management...

  • NVQ
  • Inhouse
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£600
+ VAT

...Course Content In an organisations´ environment having appropriate service standards is essential for its customers, potential customers, employees and management of a business... Learn about: Customer Service...

  • Course
  • Inhouse
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...These follow different themes that add value to the way your staff work and to the relationship your business enjoys with your customers. Mandatory units Unit... Learn about: Customer Service...

  • NVQ
  • Inhouse
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