Customer Management training

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  • Customer Management
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STARTING
  • In 30 days 25
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AIMED AT
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  • Professionals 3
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LEVEL
  • All levels 8
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DURATION
  • Hours 24
  • Days 9
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CHARACTERISTICS
  • Intensive 3
  • Practical course / Workshop 4
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  • Nationally recognised qualification 1
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1 - 20 of 70 results
Oxford Applied Training - Business Courses
Balance Conflicting Customer Priorities - Inhouse training Oxford Applied Training - Business Courses

...personal performance and value to the team. The reason, if you’re able to successfully balance your customers’ needs while still meeting them...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5
Oxford Applied Training - Business Courses
Understand Customer Needs - Inhouse training Oxford Applied Training - Business Courses

...Although you probably know about your customers already, it’s never a bad idea to spend some time making sure you clearly understand your customers...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5
Oxford Applied Training - Business Courses
Lifetime Customer Value - Inhouse training Oxford Applied Training - Business Courses

...when considering the overall value a customer brings to your company. That is the referral revenue brought on through testimonials, talking to friends...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5
Oxford Applied Training - Business Courses
Meeting Customer Needs - Inhouse training Oxford Applied Training - Business Courses

...you certainly have customers. Customers may be people who purchase a product or service. They may be individuals you interact with frequently...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5

...every point of interaction with your company, it is essential to understand their needs and wants. Customer Relationship Management is a vital weapon... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Customer Relationship Management - Inhouse training Rhodes Training and Development Ltd

...based on the standard of the personal service they receive as much as the product and price. Staff who have direct contact with customers need to... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
  • 1 Day
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Price on request

...who is involved in either managing or undertaking sales and marketing activity. It is particularly aimed at decision makers who are at a stage in their... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management...

  • Training
  • Sheffield
  • 1 Day
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Price on request

...be provided with an ACT! training manual, buffet lunch and a completion certificate at the end of the ACT! training course. All our courses are fully interactive... Learn about: Customer Care, CRM (Customer Relationship Management)...

  • Training
  • Intermediate
  • Nottingham
  • 2 Days (12 hours of class)
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£ 201-500

...whose success at work depends on building mutually beneficial relationships with their customers and who are interested in upping their game from customer... Learn about: Customer Service, Customer Care, Customer Retention...

  • Training
  • Colchester
  • 1 Day (7 hours of class)
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£195
VAT exempt
Customer Satisfaction - Inhouse training Management Training & Development

...(phone or face to face) Customer Satisfaction Training Course Aims Keeping your customers happy and continually buying from you should be the aim of every organisation... Learn about: Customer Service, Customer Relationship Management...

  • Training
  • Inhouse
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Price on request

...anyone involved with dealing with customers at the front line The Customer Excellence Programe Providing excellent customer service is the very minimum... Learn about: Customer Service, Customer Relationship Management, Customer Retention...

  • Training
  • Inhouse
  • 2 Days
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Price on request

...Apprentices usually start training at Level 2, depending on their qualifications and ability. This is identified at an initial assessment. Individuals... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...Principle® can be applied to any customer situation in any sector, discipline, or profession; it crosses over easily from business to personal... Learn about: Customer Service, Assertive Behaviour, Customer satisfaction...

  • Training
  • Intermediate
  • St Helens
  • 1 Day
  • Flexible
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£275
+ VAT
Oxford Applied Training - Business Courses
Developing Your Customer Focus - Inhouse training Oxford Applied Training - Business Courses

...The experience the person has with you, in large part, helps shape the opinion the customer has about the entire company, no matter if you are a small...

  • Training
  • Inhouse
  • Flexible
Requirements
  • This course is for residents in England, Scotland, Wales, Northern Ireland
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£5

...As face-to-face customer contact is more memorable than a telephone call, it is vital that those in direct customer-facing positions are suitably equipped to offer a seamless... Learn about: Customer Service...

  • Training
  • Inhouse
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Price on request

...and how to borrow other behaviours for different customers to diffuse an angry customer. Suitable for: Anyone Anyone Rewarding Customer Relationships... Learn about: Customer Relationship Management...

  • Training
  • Inhouse
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Price on request
Customer Service Training - Inhouse Brenell Training Consultants

...Know what you want your customers to say about you and what you can do to get them to say it. Suitable for: Any business, organisation or individual which... Learn about: Customer Service...

  • Training
  • Inhouse
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Price on request

...Exceptional Customer Service when Communicating with Customers by Telephone and Face to Face. Customer Service Course Customer Service Courses take place... Learn about: Customer Service...

  • Training
  • Inhouse
  • 1 Day
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£275
VAT inc.
Effective Customer Care training in Glasgow Mint Training and Consultancy

...Customer care has changed immensely over the years. Our customers have become less tolerant and more demanding. It is a huge challenge for us to meet these demands... Learn about: Customer Service, Customer satisfaction, Customer Retention...

  • Training
  • Glasgow (Scotland)
  • 1 Day
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£125
VAT inc.
Customer Satisfaction training in Coventry Management Training & Development

...(phone or face to face) Customer Satisfaction Training Course Aims Keeping your customers happy and continually buying from you should be the aim of every organisation... Learn about: Customer Relationship Management, Customer Service...

  • Training
  • (Coventry)
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Price on request

...using light-hearted exercises and discussion, to ensure delegates' maximum interest and learning potential. By the end of the event, delegates will... Learn about: Customer Manager, Customer satisfaction, Customer Service...

  • Training
  • Blackpool
  • 3 hours of class
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£42
+ VAT

...want to progress in a customer service role. Customer Service Want the chance to delight your customers? Then talk to orient . The Customer Service Apprenticeship... Learn about: Customer Service...

  • Training
  • Distance Learning
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Price on request

...polish their interpersonal and communication skills with external customers and generally improve their overall level of commercial awareness. In business... Learn about: Customer Relationship Management, Customer Service...

  • Training
  • (Standish)
  • 1 Day
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£425
+ VAT