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Telephone Skills training
- Training
- Inhouse
- 1 Day
...Telephone Skills Training The telephone is a vital communication tool used by organisations to give internal and external clients a professional...
- Training
- Torquay
...representing your company in the most positive way? Are they "commercial aware" when speaking with customers or prospects? Are you confident that...
- Training
- Warrington
- 1 Day
...professional image whilst examining voice control, key stages of the call, controlling the call, and handling difficult situations...
- Training
- Coventry
- 1 Day
...skills to break down communication barriers and respond to the needs of the caller in an engaging manner. First impressions count. This course is designed...
- Training
- Northampton
...sales and communications. Quality and continuous customer service is an essential element for developing relationships with clients. Professional telephone...
- Training
- Londonandanother venue.
- Birmingham
- 1 Day
...telephone collection experience. It is an ideal follow on for those who have attended the ICM 'Gettign Started in Telephone Collections' seminar. Course review...
- Training
- Distance Learning
...The course is suitable for anybody in a role where they deal direct with customers, in person, on the telephone or via the internet. This course covers...
- Training
- (Coventry)
...outbound Telesales operators, anyone who is making outbound calls who's objective it is to turn leads into prospects Cold Calling For Chickens Course...
- Training
- (Isle Of Wight)
...critical success factors and at Performance in People we know how to help organisations get the best from their people. Structured scripts are fine...
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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- Training
- Inhouse in City Of London
- Different dates available
- 1 Day
...Suitable for: Who Should Attend? Staff members who use the telephone as part of everyday duties and particularly. Individuals who wish to improve their... Learn about: Confidence Training, Assertiveness Training, Corporate Communications...
...Suitable for: Who Should Attend? Staff members who use the telephone as part of everyday duties and particularly. Individuals who wish to improve their... Learn about: Confidence Training, Assertiveness Training, Corporate Communications...
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The course was incredibly great and I had a nice time in all. They helped a lot, their understanding was great and I enjoyed.
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I would recommend this place to all and have HR feedback as well on the same. Its all positive and encouraging.
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Their Influencing skills course is really nice and I had a great time in all, thanks for everything. I had an amazing time in all.
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- Training
- Londonand12 other venues
- Basingstoke, Guildford, Oxford, Birmingham, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood ...
- 1 Day
...To show how to handle difficult people and situations. Suitable for: Newly appointed receptionist or telephonist. Experienced staff looking for a refresher course...
- Training
- Londonandanother venue.
- London
...creating your firm’s crucial 1st impression to customers and “YOU DON’T GET A 2ND CHANCE TO CREATE THAT ALL-IMPORTANT 1ST IMPRESSION!” Who should attend...
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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- Training
- City Of London
- Beginner
- September
...Contact emagister.co.uk and get with no obligation all the details of this programme! OUTCOMES FOR YOU 1 Teams equipped with critical banking background... Learn about: Learning the Language, Managerial style, Stakeholder Management...
...Contact emagister.co.uk and get with no obligation all the details of this programme! OUTCOMES FOR YOU 1 Teams equipped with critical banking background... Learn about: Learning the Language, Managerial style, Stakeholder Management...
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I would strongly suggest to enroll in the course for once. Its not a complicated process and provides amazing course content would be a great deal for enhanching skills.
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This institute provides all what a student can ask for.
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- Training
- Online
- Beginner
- Different dates available
...you’ll discover the importance and necessity of diversity and ethics within counselling skills. Ensuring that people feel comfortable and safe to express themselves... Learn about: Body Language, Counselling interactions...
- Training
- Northampton
- 1 Day
...The phenomenal growth of Call Centres in the UK has presented a multitude of new challenges to organisations that handle customer service, telemarketing...
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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- Training
- City Of London
- Different dates available
- 1 Day
...Staff members who use the telephone as part of everyday duties and particularly. Individuals who wish to improve their telephone skills and provide an excellent customer service... Learn about: Assertiveness Training, Assertive Behaviour, Confidence Training...
...Staff members who use the telephone as part of everyday duties and particularly. Individuals who wish to improve their telephone skills and provide an excellent customer service... Learn about: Assertiveness Training, Assertive Behaviour, Confidence Training...
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The course was really great, especially the Project Management one, here I learned to manage and motivate with which I had struggled a lot.
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They provided so much in such a short span of time, it was real good and I enjoyed like anything. I had a nice time in all.
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Maria and Dom were super great and offered a safe and supportive environment. It was a nice course and everything was good. They impacted in such a great manner, I had a nice time in all. I am truly excited about the course.
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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- Training
- Inhouse in City Of London
- Different dates available
- 5 Days
...like how to create a warm and professional telephone manner and take excellent messages. Or maybe the more experienced among us may be looking for... Learn about: Corporate Communications, Telephone Skills, Assertiveness Training...
...like how to create a warm and professional telephone manner and take excellent messages. Or maybe the more experienced among us may be looking for... Learn about: Corporate Communications, Telephone Skills, Assertiveness Training...
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My training sessions were good and I had a nice time in all, thanks for everything. I had a nice time and they helped a lot, in everything. I am charged in a positive manner.
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In reality, it was great and I had a nice time in all, thanks for everything. I had a great learning experience here.
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The course really useful and have since used many of the tools demonstrated over the 2 days; rest was ok/.
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- Training
- London
- Advanced
- 1 Day
...The course adopts a highly pro-active approach to selling your organisation and its products or services over the phone. The trainer will help each delegate... Learn about: Gathering Information, Buying Signals, Sales Process...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- London
- 1 Day
...and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied...
...and enhance their skills in the shortest possible time. Although the course has been designed for salespeople, the skills learned can equally be applied...
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I feel very happy that Iam a part of an excellent training course with great tutor called Dave providing valuable tips and advices to help us improve our customer care service and adresss specific situations.
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- Training
- Inhouse
...not only to present and preserve an excellent reputation, but to shine and go that extra mile. Day by day, your customer-facing employees are deciding your future...
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