-
All
-
Online
-
Filters
A Level Sales and Marketing Wales
- A Level
- Sketty
- Different dates available
...It is suitable for those: · Who are or intending to work in a Customer Service environment · Who have or will have particular Customer Service and administration... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
...CMI Level 7 Award in Strategic Management and Leadership. Duration up to 6 months The Level 7 Award in Strategic Management and Leadership will build... Learn about: Strategic Management, Organisational Change...
- A Level
- Sketty
- Different dates available
...make your first impression a lasting one Professional telephone techniques and other mobile techniques Businesses that "WOW" I'm the nice customer... Learn about: Travel and Tourism, Travel Tourism, Customer Service...
Similar training in other typologies
- Short course
- Barry
- 1 Day
...invloved with customers in any industry PROGRAMME AIMS The programme will equip individuals to: To equip candidates with the relevant skills in providing...
- A Level
- Rhos-on-sea
- Different dates available
...in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend your... Learn about: Customer Service, Customer Service Skills, Skills and Training...
- A Level
- Sketty
- Different dates available
...is agreed and set up with the candidate, then the assessor will provide the necessary support and guidance. The assessor will assist the candidate in identifying... Learn about: Team Training, Business and Administration, Business Administration...
- Course
- Rhondda Cynon Taffandanother venue.
- Nantgarw
- 2 Days
...marketing campaigns within organisations. The unit has three sections - campaign tools, their application, and monitoring digital marketing...
- Short course
- Welshpool
- 1 Day
...to the bottom line. Learning Outcomes To be successful in this qualification a learner must be able to: -Explain the differences between sales and marketing...
- A Level
- Rhos-on-sea
- Different dates available
...Presentations and demonstrations Portfolios of work Performance and observation ...
- Course
- Sketty
- Different dates available
...Course Overview: This course is aimed at individuals of all levels who deal with customers in their job role. The individuals can include front line staff... Learn about: Problem Solving...
- Course
- Nantgarw
- 2 Days
...Planning Award and the Digital Marketing Essentials Award. This unit aims to provide you with the skills and knowledge necessary in managing marketing...
- Vocational qualification
- Penylan
...although there will be many presentations and debates within class to ensure full understanding. Unit 1 Introduction to media Investigates the various formats of the media...
- A Level
- Rhos-on-sea
- Different dates available
...This can include: Case Studies Questions and Answers Discussions E-mails or letters to support your written evidence Witness Testimonies from your colleagues... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
...The 4 mandatory units being:- 1. Housing provision and Housing organisations 2. Customer care in a housing context 3. Careers and opportunities in Housing...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...is needed What will I study? The units you will study are: Mandatory Units Prepare yourself to deliver good customer service; Communicate effectively with customers...
- Course
- Cardiff
- Different dates available
- 4 Days
...Delegate pack consisting of course notes and exercises Manual Certificate Experienced Instructor Refreshments The Knowledge Academy ACE Workshop 4... Learn about: Application Architecture...
- A Level
- Rhos-on-sea
- Different dates available
...and that you are aware of relevant legislation. Assessment: You will provide your assessor with evidence of work situations you have dealt... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
...In order to gain the OCR Level 1 NVQ Certificate in Customer Service, candidates will need to complete two mandatory units to a credit value of eight... Learn about: Customer Service...
- Course
- Cardiffand4 other venues
- Manchester, Birmingham, Nottingham, Bristol
- 1 Day
...evaluating your levels of impact and influence Assertive language and techniques Negotiation - fundamental principles The 4 phase model of negotiation...
- Course
- Cardiff
- Different dates available
- 3 Days
...Project Managers -Project Teams Course Outline The Knowledge Academy Customer Service 3 day course covers the following topics: Introduction to Customer... Learn about: Customer Care, Customer Service Skills, Communication Skills...