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Communication Skills courses
- Short course
- Online
- Intermediate
- Different dates available
...Identify the behaviours associated with good working relationships How to set clear communication objectives Identifying the needs of different audiences... Learn about: Communication Training, Communication Skills...
- Course
- Online
- Different dates available
...and ways of talking to a target audience and engage with them easily. As associating with individuals may be extremely troublesome, it will be simpler... Learn about: Public Speaking, Communication Training...
- Course
- Online
- Different dates available
...and expertise from the industry experts and practitioners from this Public Speaking Skills- Art of Self Transformation course. The Public Speaking Skills... Learn about: Public Speaking, Communication Training, Presentation Skills...
- Training
- Newcastle Upon Tyne
- Intermediate
- Different dates available
...will contact you to explain course content, including course dates and payment options. Course review: 1 Getting Started Icebreaker Ground rules The parking... Learn about: Case Studies, Communication Strategies, Verbal Communication...
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Very great course overall.
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- NVQ
- Online
- 7h
...Occupational Standards in Customer Services at Levels 1, 2, 3, and 4 as defined by the Institute of Customer Services (ICS) in collaboration with employers...
...Occupational Standards in Customer Services at Levels 1, 2, 3, and 4 as defined by the Institute of Customer Services (ICS) in collaboration with employers...
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Very great course overall.
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
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- NVQ
- Horncastleand2 other venues
- On Site, Lincolnshire
- 6 Months
...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational...
...This qualification reflects the qualification structure for the Level 2 NVQ in Customer Service published by the ICS. It uses the associated National Occupational...
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Realistic in attitude and planning - realise that individuals have work and life to contend with. Very responsive and understanding yet get results and consistently receive excellent feedback about them. Support offered to staff was bespoke and well received and unlike what we had previously experienced in the past from other companies. All fears were unfounded and realised quickly.
Staff have incredible knowledge and are personable and friendly and also install confidence and are pleasing in that they can offer literacy and numeracy included as well as confidence building also and this has been very useful! Secure and confident in their abililty at all times.
Actually do what they say they can do! They provide professional and qualified staff that have real work and life experience and are approachable and amenable an can deal with all ages and abilities. Staff known by name and were constant - communication was faultless at all times, Creative and fresh always. Frank and in-depth and create excellent solutions to training needs. Tailor each visit as required and work outside of traditional business hours to deliver their services and will do evenings and weekends if needed. Also will meet in or out of company - excellent flexibility.← | → see all -
Professional and deliver - friendly staff and always helpful and communicate /meet appointments consistently. Named Assessor who stayed the course & supported without fail and all other SDL staff were constant too! Fantastic feedback from staff who were learners.
Very pleased with service and outcomes - their knowledege base is practical & informative at all times and will use always from now on. Responsive and offer a more personalised service that is not about numbers or sales! Genuinely work with you to achieve and develop your staff. Customer service is excellent.
← | → see all
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Staff have been developed at the same time and have all recognised the need for C.Service and a consistent approach in dealing with clients and SDL used our business aims to take this forward & managed to translate them to a training course that also rewards with a national qualification - and this has really increased business & also has saved on recruitment & also helped retention.
We employ all ages & experiences and no one was left out! All staff reported being pleased with the services and gave positive evaluations that cited SDL as being very supportive, friendly and approachable at all times. Positive & encouraging feedback. We will continue to work with them.
← | → see all
- Course
- London
- Different dates available
...Managing groups and optimising learning - Sharing resources and ideas for activities - The service user perspective - Goal setting: agreeing achievable... Learn about: Communication Training...
- Course
- Gloucester
...vary greatly depending on which type of course and level you are applying for. Exact entry requirements will be confirmed at interview 4. Equipment required... Learn about: Communication Training...
- Training
- Online
- Intermediate
- 1h - 1 Day
...our ability to leverage our value to our manager and our organization diminishes. Why should you Attend: By attending, you will understand how to... Learn about: Team Training, Listening Skills, Communication Training...
- Course
- Inhouse
- 2 Days
...a wide range of different communication methods including meetings, interviewing, telephoning, e-mailing and report writing. Our course will cover...
- Course
- London
- Different dates available
...2. Express your opinions/feelings/ ideas/experiences in group conversations. 3. To use more effective ways of supporting your speech, e.g. signing... Learn about: Communication Training...
- Course
- Online
...with our best-selling course that arms you with all you need to know to make the job hunting (and getting!) process as easy and painless as possible... Learn about: Interview Skills, Skills and Training...
- Training
- Online
- Intermediate
- 1h - 1 Day
...our ability to leverage our value to our manager and our organization diminishes. Why should you Attend: By attending, you will understand how to... Learn about: Communication Training, Workplace communication, Team Performance...
- Short course
- Online
- Beginner
- Different dates available
...means that they can be accessed at the touch of button. There's also downloadable course material so you can learn offline too, and keep for future reference!... Learn about: Verbal Communication, Assertiveness skills, Presentation Skills...
- Course
- London
- Different dates available
...2. Express your opinions/feelings/ ideas/experiences in group conversations. 3. To use more effective ways of supporting your speech, e.g. signing... Learn about: Communication Training...
- Vocational qualification
- Croydon
- 1 Day
...FE LEVEL N/A DURATION 1 Day START DATE(S) 24th Sept 2009 and 5th Jan 2010 DAY(S)/TIME(S) OFFERED 9.30am - 4.30pm NUMBER OF TEACHING HOURS N/A TOTAL...
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I enjoyed the course and it has been very helpful. i think because the corse is so practical one cannot avoid using what you have learnt anywhere you find yourself and i have not regreted attending.
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- Training
- (Wembley)
- 6 Days
...People going for job/promotion interviews Newly promoted managers Sales people In our experience, we know that for some, public speaking is not a one day affair...
...People going for job/promotion interviews Newly promoted managers Sales people In our experience, we know that for some, public speaking is not a one day affair...
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I enjoyed the course and it has been very helpful. i think because the corse is so practical one cannot avoid using what you have learnt anywhere you find yourself and i have not regreted attending.
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- Course
- Exeter
...be considered from human as well as physical perspectives. We have a number of interdisciplinary research themes, which fit closely with international research priorities... Learn about: Communication Training...
- Course
- London
- Different dates available
...Use effective communication strategies with older hearing impaired people. The course will cover the features of age-related hearing loss and how these relate to... Learn about: Communication Training...
- NVQ
- Blended in Wolverhampton
- Different dates available
- 6 Months
...It supports the recognised need that individuals and employers must be responsible for gaining the skills needed to meet ever changing objectives which... Learn about: Customer Service...
- Short course
- London
...to enable those attending to communicate more effectively at all levels. The prime objective is to give delegates a full understanding of how to gain powerful... Learn about: Effective Communication...
- Short course
- (3 More London Riverside)
- 1 Day
...Suitable for: Anyone wishing to influence, motivate, inspire and communicate with others. Anyone wishing to influence, motivate, inspire and communicate with others...
- Course
- London
- Different dates available
...strategies to cope in difficult listening situations • Request clarification when you have not understood • Be aware of the importance of lipreading •... Learn about: Communication Training...