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Customer Management courses
- Short course
- Online
- Beginner
- 10h
...your chances of securing a deal - from your opening pitch to your concluding statements. Building up your vocal, questioning and conversational skills... Learn about: Verbal Communication, Verbal Communication Techniques, Customer Service Verbal Communication Techniques...
- Short course
- Online
- Beginner
- 10h
...while fulfilling their requirements. It is also beneficial for developing customer satisfaction, retaining loyal customers and improving the standards of the business... Learn about: Helpdesk service sales, Service Helpdesk & Technical Support Strategy, Customer Service...
- Training
- Online
- Beginner
- 10h
...communication has reduced the importance of telephone communication but still it is playing a significant role in direct communication with customers... Learn about: Telephone management, Telephone Skills, Telephone answering...
- Short course
- Online
- Beginner
...Which is precisely why many sales professionals are at their most persuasive when communicating by telephone. The better you understand verbal communication techniques... Learn about: Communication Training, Techniques for results evaluation, Verbal Skills...
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My experience was exceptional and I really enjoyed it.
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- Course
- Online
- Intermediate
- 48 Weeks
...developing and delivering trainings for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service... Learn about: Customer Manager, Difficult Customers, Customer Care Course...
...developing and delivering trainings for the excellence in customer service, dealing with difficult customers, communication effectively for the delivery of customer service... Learn about: Customer Manager, Difficult Customers, Customer Care Course...
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My experience was exceptional and I really enjoyed it.
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It is little hard to understand as a less assignment including the learning park but everything is going well.
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- Course
- Online
- Intermediate
- 48 Weeks
...and skill as a problem solver • Apply techniques to deal with difficult customers • Make a choice to provide customer service For apply online please visit... Learn about: Customer Service Skills, Customer Services Course, Customer Retention...
...and skill as a problem solver • Apply techniques to deal with difficult customers • Make a choice to provide customer service For apply online please visit... Learn about: Customer Service Skills, Customer Services Course, Customer Retention...
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It is little hard to understand as a less assignment including the learning park but everything is going well.
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If you need to know the basic understanding of leadership then this is an amazing course.
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- Course
- Online
- Intermediate
- 48 Weeks
...to manage customer services systems and processes which have a direct and indirect impact on customers. Course Benefits • Accredited Course • Full Tutor Support • Self paced... Learn about: Effective Communication, Customer Service, Customer Manager...
...to manage customer services systems and processes which have a direct and indirect impact on customers. Course Benefits • Accredited Course • Full Tutor Support • Self paced... Learn about: Effective Communication, Customer Service, Customer Manager...
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If you need to know the basic understanding of leadership then this is an amazing course.
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- Course
- Online
- 3h
...and therefore enhance the perceived value of the service provided. Suitable for: This course is designed to appeal to staff at all levels. Managers...
- Course
- Online
- Intermediate
- 9 Months
...The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and... Learn about: Customer Care, Customer Service Role, Understand customers...
- Course
- Distance Learning
...their own organisation's sales operation and their clients. The course is particularly relevant for people who are the key internal contacts for major customers...
- NVQ
- Wolverhampton
...but a good standard of literacy is required. Course Content The qualification is made up of three mandatory units ·Support clients to make use of the advice... Learn about: Customer Service, Customer Retention, Customer Relationship Management...
- Course
- Inhouse
...for overseeing customer care and customer service in their organisation or department. You may have lead responsibility for establishing a strategy...
- NVQ
- Wolverhampton
...and independence and which are likely to involve the management of staff and resources Entry Requirements Individuals need to be 18 years or over and currently... Learn about: Customer Retention, Relationship Marketing, Customer Relationship Management...
- Short course
- San Francisco (USA)
- Intermediate
- 1 Day
...day to give a full understanding of the art of effective Customer Service and will cover the following areas; Understand and describe the values needed... Learn about: Telephone Skills, Customer Manager, Customer Service...
- Course
- Ponteland
...whether this is university or starting out in the first stage of your career. Who is the course for? This course is for people interested in doing an apprenticeship... Learn about: Customer Service...
- Course
- Distance Learning
...both learning and application of the learning. Games are memorable, competitive, action packed and fun and these 10 games not only deliver these feelings...
- Course
- Ponteland
...as well as opportunities to grow and develop so that you are prepared for your next steps, whether this is university or starting out in the first stage of your career... Learn about: Customer Service...
- Course
- Ponteland
...all of your course costs. Higher Education learners are entitled to apply for HE Loans that cover the cost of tuition. In addition, depending on your chosen... Learn about: Customer Service...
- Course
- Ponteland
...whether this is university or starting out in the first stage of your career. Can I receive any financial support whilst I am studying? Many of our learners... Learn about: Customer Service...
- Course
- Distance Learning
...staff who are required to represent their organisation. Objectives To project the right impression. Improve customer satisfaction. Enhance the company's...