87

Customer Management Courses London

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EMAGISTER CUM LAUDE
London Corporate Training
Customer Service Management course in London
4.9 5 opinions
London Corporate Training
  • Short course
  • London
  • Intermediate
  • 26 Feb 2018
  • 1 Week

...To generate ideas to make improvements to the way they work with and respond to their customers To understand and meet the ever-increasing needs of their customers To make a good first impression, develop and maintain ongoing relationships based on trustand high quality communication... Learn about: Communication Training, Verbal Communication, Business Success... More

PREMIUM COURSE

£2,450
+ VAT
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  • Short course
  • Inhouse in In House
  • Beginner
  • Different dates available
  • 1 Day

...the long-term view- products and services and what to offer when Identifying the real needs of the client: - critical questions to ask- setting up a correct risk profile... Learn about: Customer Relationship Management, Financial Training, Key Account Management... More


Price on request
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available

...This workshop is designed for people who are the "face and voice" of the company, and who work in customer facing roles on a day to day basis. An understanding of the importance of first impressions and building the customer relationship is an essential part of the overall marketing strategy... Learn about: Customer Service, Handling customer, reliable| respectful... More


Price on request
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available
  • 1 Day

... (IWBL) Management Series. Other workshops include: Interviewing Skills Managing and Delivering Training Management in Organisations Managing Individuals... Learn about: Managing Individuals, Planning Skills, Customer requirements... More


Price on request
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  • Course
  • London

...This course focuses on the usage of five specific best practice tools for clientside Insight teams. Suitable for: This course is designed for experienced Customer Insight managers who want to ensure that they are making the maximum impact in their organisations... Learn about: Relationship Marketing, Key Account Management... More


£455
+ VAT
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Customer Service (Level 3) course in Enfield
The Adult Learning Academy - Enfield
  • Course
  • Enfield
  • Intermediate
  • 11 Jan 2018
  • 6 Months

...An excellent opportunity to learn the skills required to provide excellent customer service, taught to Level 3 standards. This is ideal for business owners, service workers, or anyone in a client-facing environment... Learn about: Service Management, Customer Service, Customer Care... More


£1,550
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  • Short course
  • London
  • 1 Day

...Being able to provide a great customer care service can be the difference between gaining and keeping a customer and losing one. The importance of dealing with customers efficiently and effectively is often underestimated. This course provides the tools and techniques to ensure you maintain... Learn about: Customer Service, Customer Retention, Customer Relationship Management... More


£395
+ VAT
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  • Short course
  • London

...Suitable for: This qualification is of benefit to anyone already working in the service sector and is well recognised within the industry as the standard for customer service training. It is also ideal for those wishing to work in service sector operations either on a seasonal, casual, voluntary... Learn about: Customer Service... More


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Customer Care course in London
Hawksec Training Centre
  • Short course
  • London
  • 1 Day

...Send out the right impression. Improve customer satisfaction. Enhance the organization's reputation. Improve attitudes and develop techniques to handle rudeness and complaints positively and assertively. Develop a 'customer-led' approach to business. Suitable for: Everyone in an organization... Learn about: Customer Service, Customer Retention... More


£120
+ VAT
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  • Short course
  • West London
    and 7 other venues
  • 1 Day

...This one-day training course enables delegates to understand the vital importance of customer service to any organisation and assists them to provide exceptional customer service, either themselves or through the actions of their staff. Suitable for: Anyone who either directly comes into contact... Learn about: Relationship Marketing, Customer Service, Customer Retention... More


£229
+ VAT
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  • Course
  • London
  • 1 Day

...Customer Care Workshop Would you like your customer service team to generate revenue for the business? Are you worried that customer dissatisfaction... Learn about: Customer Service, Customer Retention, Customer Relationship Management... More


£99
+ VAT
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  • Course
  • London
  • 2 Days

... a range of reliable techniques for customer management. Suitable for: his programme is if you if you need to increase your awareness of customer relationship building, and understand its importance to the organisation. You will also learn some simple, reliable and effective coping strategies... Learn about: Customer Service, Key Account Management, Relationship Marketing... More


£840
+ VAT
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  • Course
  • London
  • 1 Day

...High quality customer service is the key to creating and maintaining a profitable business, yet many organisations fail to deliver this crucial requirement. Perspect's Customer Service Training is offered as a one-day, two-day or eight-week course with a choice of interactive activities aimed... Learn about: Customer Service, Customer satisfaction, Customer relationship... More


£245
+ VAT
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EMAGISTER CUM LAUDE
  • Short course
  • London
  • Different dates available
  • 1 Day

..., empowerment and delegation in determining organisational culture This workshop is part of the Management Series. Other workshops include: Advanced selling... Learn about: Key Account Management, organisational cultures, selling skills... More


Price on request
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  • Short course
  • Inhouse in London
    and another venue.
  • 1 Day

...To ensure that staff deliver a service that meets and exceeds both internal & external customer expectations. Suitable for: Practical tips for improving customer awareness and creating good customer relationships both for those involved with internal and external customers, on the phone, or... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


£154
+ VAT
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  • NVQ
  • Blended in London
  • 6 Months

...Suitable for: The course is suitable for anyone who is employed in customer service environment for at least 12 weeks for 16 hours a week... Learn about: Customer Service, Customer relationship, Customer Manager... More


Price on request
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  • Training
  • London
    and another venue.
  • 1 Day

...Handling difficult situations in a professional and positive manner will increase customer satisfaction and improve customer retention. Fail to handle and acknowledge your customers complaints and you could push them in to the arms of your competitors. Book a place on our Handling Difficult... Learn about: Customer Retention, Customer Service... More


£275
VAT inc.
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  • Training
  • London
  • 1 Day

...This course shows delegates how to develop their personal approach to providing outstanding customer service, including by exploring and examining practical situations when dealing with customers. Suitable for: Individuals who are new to customer service, as well as those in customer service roles... Learn about: Customer Service... More


£350
+ VAT
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  • Course
  • London

...The Level 2 intermediate Apprenticeship in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises... Learn about: Customer Service... More


Price on request
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  • Short course
  • 3 More London Riverside
  • 1 Day

...Recognise and understand how a change in your behaviour can influence the customer. > Identify and understand how to manage the customer's expectations. > Understand your own personal impact. > Recognise and demonstrate the skills required to deliver exceptional customer service. Suitable... Learn about: Customer Service... More


£95
+ VAT
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  • Course
  • Bath
  • 1 Day

...Demonstrate a positive, powerful and professional strategy for improving the customer service provided by your organisation, which will give you every opportunity to stay ahead of your competitors. Suitable for: Team Leaders, Managers and those responsible for customer service in their organisation... Learn about: Customer Service... More


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Customer Service Excellence course in Aberdeen
Aberdeen and Grampian Chamber of Commerce
  • Short course
  • Aberdeen
  • Beginner
  • 1 Day

... and more aware of how vital every customer is to the success of their organisation... Learn about: Customer Service, Communication Skills... More


£295
+ VAT
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  • Vocational qualification
  • Tooting
  • 11 Weeks

...This short Customer Service course give you an introduction into the many varied skills required in delivering excellent customer satisfaction and will equip you with the skills to take that first step to a professional career. Skills you will gain: + The delivery of good customer service... Learn about: Customer Service, Customer Relationship Management, Customer Retention... More


Price on request
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