Customer Retention courses Kent

...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Key Account Management, Relationship Marketing, Customer Service...

...to a specified standard. Assessment for the NVQ is based on a combination of observation, questioning and collection of evidence from the workplace... Learn about: Customer Relationship Management, Customer Service, Customer Retention...

...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Key Account Management, Customer Retention, Relationship Marketing...

...Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence to demonstrate competence... Learn about: Customer Retention, Customer Relationship Management, Relationship Marketing...

...The course is aimed at candidates who are employed in a customer service role, involving a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates who are working in a customer service environment or who provide services... Learn about: Relationship Marketing, Customer Retention, Customer Service...

...Cost / Equipment £1200 Start Date Flexible to suit the applicant... Learn about: Key Account Management, Customer Service, Customer Retention...

...This course is aimed at candidates who will be delivering and managing service and will be working without direct supervision or on their own, such as in a commercial customer service environment. It is suitable for candidates who are aware of commercial or other pressures facing the organisation... Learn about: Customer Retention, Customer Service, Customer Relationship Management...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance... Learn about: Key Account Management, Relationship Marketing, Customer Service...

...Typical job roles could include senior contact centre operator, supervisor and team leader. You will learn: How to develop personal and organisational effectiveness... Learn about: Customer Relationship Management, Key Account Management, Customer Retention...

...This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working within customer service sectors. It is designed to offer world class standards of service that meet, and when ever possible exceed, the expectations... Learn about: Key Account Management, Customer Relationship Management, Relationship Marketing...

...(amount subject to change) Housing Benefit Council Tax Benefit (excluding the 25% single person reduction) Pension Credit - Guaranteed only You are studying... Learn about: Team Training, Relationship Marketing, Customer Care...