-
All
- Online
-
Filters
-
West Yorkshire
- Online
-
Type of studies
-
+ Filters
Customer Retention courses West Yorkshire
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Manager, Customer Retention, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Relationship Management, Customer Service, Customer relationship...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Manager, Customer satisfaction, Customer Service Skills...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
- Course
- Leeds
- 1 Day
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Customer Relationship Management, Informal surveys, Customer Retention...
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Customer Relationship Management, Informal surveys, Customer Retention...
-
The training was amazing with great and excellent trainers who were really knowelegeable.
← | →
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Care, Customer Service Skills, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care, Excellent Customer Care, Customer Retention...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Course assessment... Learn about: Sales people, Directors and executives, Managers at all levels...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... telephone etiquette, customer communication techniques, total quality management, customer retention, and much more... Learn about: Customer Service, Customer Retention...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you