Customer Retention courses West Yorkshire
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Service Skills, Customer Manager, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- May
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Retention, Customer Service, Customer Care Skills...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- February
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Service Skills, Customer Relationship Management, Customer Service...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Advanced
- March
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Manager, Customer satisfaction, Customer Relationship Management...
- Short course
- Leedsand6 other venues
- Birmingham, Bristol, Edinburgh, London, Manchester, Nottingham
- Intermediate
- November
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer satisfaction, Excellent Customer Care, Customer relationship...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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- Course
- Leeds
- 1 Day
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Informal surveys, Customer Retention, Communication Training...
...putting callers on hold, using appropriate language and taking accurate messages. Topics covered: Tips for a Good Telephone Technique Dos and Donts... Learn about: Informal surveys, Customer Retention, Communication Training...
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The training was amazing with great and excellent trainers who were really knowelegeable.
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Similar training online and classroom-based
- Course
- Online
- Intermediate
- 10h - 1 Year
..., and reduce churn. This course is ideal for anyone working in customer service, sales, marketing, administration, or client support. It provides a solid foundation for those who want to pursue roles such as CRM Executive, Customer Service Manager, or Sales Coordinator. As a CPD course, it enhances knowledge... Learn about: Sales Training, Customer Service, Customer relationship...
- Course
- Online
- Beginner
- Different dates available
- 125h
...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Course assessment... Learn about: Directors and executives, Customer Retention, Engineering and technical staff...
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