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Customer Retention courses Gloucestershire
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer Service Skills, Customer Service, Customer satisfaction...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Retention Strategy, Customer satisfaction, Customer Service...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills... Learn about: Customer Relationship Management, Customer relationship, Customer Care...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- February
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Service Skills, Public Sector, Customer Retention...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care, Customer Retention, Excellent Customer Care...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
... telephone etiquette, customer communication techniques, total quality management, customer retention, and much more... Learn about: Customer Retention, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
.... The course aims to develop learner's knowledge of customer service in a number of areas. On this course you will learn why customer service is important for businesses, how to identify customers needs , developing customer service strategy, developing and delivering trainings for the excellence in customer... Learn about: Customer Service Skills, Customer Service, Customer Care...
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