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Customer Service Courses
- Course
- Online
- Different dates available
- 1 Year
..., and understand the expectations of roles such as passenger service agent, airport ground staff, terminal assistant, and other aviation support positions. With flexible online learning and an accessible structure, this course provides an excellent foundation for building industry-relevant skills and enhancing... Learn about: Security Operations, Final Exam, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...The Tourism and Covid-19 course explores how the global pandemic has reshaped travel, tourism operations, and customer expectations across the industry. It examines key challenges faced by tourism providers, including safety protocols, travel restrictions, risk management, and changes in traveller... Learn about: Tourism Products, Travel and Tourism, Communication Skills...
- Course
- Online
- Different dates available
- 13h - 1 Year
... across the UK continue to prioritise well-trained staff who can deliver excellent customer experiences, maintain store standards, and support sales targets. This SEO-optimised Store Staff Training course has been developed to meet those needs by offering clear, accessible modules that help learners... Learn about: Sales Training, Customer Service...
- Course
- Online
- Different dates available
... take a look at that, as well as identify how your customer service stacks up right now, and how you can build on even the sharpest of service policies. Plus, learn how to communicate, resolve complaints, and foster winning traits in each of your reps, all in six easy weeks with this Certificate... Learn about: Communication Training, Customer Service, Team Training...
- Course
- Online
- Advanced
... and role of communication in customer service. Diploma in Customer Service specifically focuses to develop the knowledge and key skills regarding the training and development, dealing with difficult customers, complaint handling process and taking feedbacks from the customers. Inspire London College’s... Learn about: Customer Service, Service outsourcing sales, Customer database...
- Course
- Online
- Different dates available
... others and become better. In fact, Customer service is all about understanding your customers by stepping into their boots and feeling their needs. Nonetheless, some of the tricks and tips that I am going to share with you can also be used in your daily lives and become a better person... Learn about: Customer Service, Problem Solving, Difficult People...
- Course
- Diss
...The programme is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence Study flexibly wherever and whenever you choose Accredited & highly recognised... Learn about: Customer Service...
- Training
- Inhouse
- Different dates available
...Determine what is required to successfully manage a remote customer service team. Ask for more information through Emagister's website!... Learn about: Team Training, Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 60h - 12 Months
... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Quality Training, Financial Training, Project Plan...
- Training
- Online
- Intermediate
- 1h - 1 Day
...In this webinar, the speaker will explain how to create an outstanding customer service experience, and how to handle difficult customers like a pro. This course is perfect for business owners, managers and employees to get their team trained... Learn about: Business tips, Customer Service, Team Training...
- Short course
- Online
- Different dates available
- 365 Days
... customers. We often bring our own attitudes and baggage into our jobs. However, customer service requires that you leave all those behind. The customer is the sole focus of the conversation and your goal is to keep them happy and satisfied. The Customer Service Basics is a must have skill for employees... Learn about: Personal Assistant, Customer Care, Customer Service Supervisor...
- Training
- Inhouse
- Different dates available
...Learn how to inspire and motivate your customer service team. Ask for more information through Emagister's website!... Learn about: Team Training, Customer Service...
- Course
- Online
- Different dates available
... for individuals and companies that want to connect with their customers in a mutually beneficial way, to improve the service delivery while measuring and enhancing customer loyalty. The correct application of the knowledge and tools delivered in this course has the potential to increase revenue and market share... Learn about: Online training, Online Course, Customer Care...
- Course
- Glasgow
- Different dates available
... for service excellenceDeliver a service excellence projectMonitor and assess the effectiveness of the planMaintain service excellence in your organisation... Learn about: Customer Service, Skills and Training, Quality Training...
- Training
- Colchester
- Intermediate
- Different dates available
- 1 Day
... customer service and sales and will include a range of learning styles and techniques. The course will include a pre-evaluation questionnaire and trainer feedback post course... Learn about: Customer Service Skills, Sales Training, Negotiation Skills...
- Course
- Cardiff
- Different dates available
- 2 Days
...The Knowledge Academy Effective Customer Service Strategies 2 day course covers the following topics: Introduction Customers demand quality service... Learn about: Sales Training, Customer Service, Quality Training...
- Course
- Online
- Different dates available
... to provide excellent customer service.Benefits Improve your career prospects. Learn valuable knowledge, skills, advice and guidance to help you achieve success. Study online from anywhere. Study at your own pace. Download and print your industry recognised certificate on successful completion... Learn about: Certificate of Completion, Expert Online Training, Premises standards...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful... Learn about: Customer Service, Market Research, Financial Training...
- Short course
- Online
- October
- 5h
...This course bundle is perfect for any organisation looking to grow a successful business in terms of maximising profit and ensuring they have a good customer service approach in place. It comprises of 6 accredited and intensive course bundle. Ideal for senior managers, intermediate managers... Learn about: Interview Skills, Team Training, Time management...
- Short course
- Online
- Different dates available
... Existing Customers! $$$ Solve Problems FAST! Learn How to Create an Outstanding Customer Service Experience How to Handle Difficult Customers like a PRO! Learn the 5 Tenets of TQM Avoid the 10 Deadly Sins of Customer Service! … and MUCH More!!! Sign up Now!"... Learn about: Customer Service...
- Course
- Cardiff
- Different dates available
- 1 Day
... to ensure that your customers stay loyal to your organisation’s goods, products and services. Who Should Attend Customer Service Managers, Team Leaders... Learn about: Customer Relationship Management, Customer Service, IT Management...
- Course
- Online
- Advanced
- Different dates available
- 320h
... Service specialist, it’s your job to ensure every Customer leaves with a positive and lasting impression of the business as a whole... Learn about: Customer Service, Customer Services Course (Level 2), Customer Manager...
- Training
- Inhouse
- Different dates available
...Customer Service agents receive feedback on their performance. Ask for more information through Emagister's website!... Learn about: Customer Service...