-
All
-
Online
-
Filters
Customer Service courses Addlestone
- BTEC
- Inhouse in Addlestone
- Intermediate
- 1 Year
...across both mandatory units for the award and certificate and optional units, achieving a total of 37 credits for the diploma. With the support of... Learn about: Relation Management, Customer Service...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- 4h - 1 Quarter
... seeking to strengthen their customer-focused capabilities in SaaS, technology, service, and subscription-based industries. With organisations increasingly prioritising customer retention and experience, customer success management has become a highly valuable skillset across global markets. By completing... Learn about: Customer Retention, Customer Service Skills, Communication Training...
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress... Learn about: Customer Problem Solving, Customer Care, Negotiation techniques...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you