Customer Service courses Wales

... Management Practice Human Resource Management at Work Plus 2 options Year 3 Strategic Management Customer Service Excellence Law for Managers European Business...

...The course teaches the candidate how to develop a more customer focused business that gives better service and generates more profit. The course should be attended by candidates who are looking to develop a more customer focused business that gives better service and generates more profit... Learn about: Team Dynamics, Customer Service Skills, Team Training...

...Course Overview: This qualification is ideal if you want to gain a qualification which recognises and confirms your skills and competence in a range of leisure or and tourism related services or if you are aspiring to progress to a supervisory or team leading role in the future... Learn about: Travel Tourism, Travel and Tourism...

... within an exciting customer focused Hairdressing profession. This course includes all aspects of advanced practical hairdressing services. The theoretical... Learn about: Part Time...

... Competitive Intelligence Research Business Law Customer Service Excellence Engaging and Leading People Advertising and Branding Optional Financial Decision... Learn about: IT Management, Business School, IT Law...

...This Value Stream Mapping course focuses on creating value for the customer and eliminating waste. A value stream is the activity within an organisation that creates value to the customer. Value Stream Mapping is a tool which shows individuals how to understand, analyse and improve a value stream... Learn about: Stream Mapping, Customer Service, Customer Care...

... customer service Manage own professional development within an organisation Ensure compliance with legal, regulatory, ethical and social requirements. Three...

... for colleagues F5 Resolve customer service problems F7 Support customer service improvements Progression Candidates can progress onto: ILM Level 3 S/NVQ...

... in Hairdressing awarded by City and Guilds/HABIA, and some units of City & Guilds Customer Services. What next? You will be able to progress to the Level...

... facility; Procure products and services; Manage and evaluate customer relations; Managing the payroll function; Plan and run projects; Research, analyse...

.... Comply with health and safety procedures in a contact centre OPTIONAL UNITS FROM A SELECTION INCLUDING Supervise customer service activities in a contact... Learn about: Customer Service...

... Cutting Techniques, Perming and neutralising and Colouring. In addition you will also study the following qualifications:- NVQ Level 2 Customer service...

... treatments * Waxing * Hair lightening * Manicure * Pedicure * Customer services Will I have to sit any examinations? You will undertake written assessments...

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training, Part Time...

...The course will give you an introduction to working in the food service / restaurant industry. You will complete two units as part of this course: Principles of Preparing and Clearing Bar Areas (know how to prepare customer and service areas / know how to clear customer and service areas / know... Learn about: Customer Service...

... of potential careers to explore. For example: facilities manager, insurance claims manager, customer services manager, trainee accounts manager or estate agent...

... posses great typing skills and a good level of customer service Pre-Requisites There are no formal pre-requisites prior to attending this course... Learn about: Personal Assistant, IT Management, Skills and Training...

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training...

... effectiveness in a contact centre Optional units from a selection including: Supervise customer service activities in a contact centre Lead direct sales activities in a contact centre team Handling objections and closing sales Communicate information to customers through a contact centre Plan, allocate... Learn about: Customer Service, Team Training, Sales Training...

... for business (1) 8600-305 Contributing to creativity and innovation in the workplace (2) 8600-306 Understanding Customer Service Standards and Requirements... Learn about: Communication Skills, Team Motivation, Organizational Skills...