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Customer Service courses Wales
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer Relationship Management, Customer Retention Strategy, Customer satisfaction...
- A Level
- Rhos-on-sea
- Different dates available
... of its kind. Customer Service Advisers are normally the first point of contact in many businesses. Good customer service means helping customers efficiently, in a friendly manner. It’s essential to be able to handle issues for customers and do your best to ensure they are satisfied. This course will extend... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- NVQ
- Newport
... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role...
- Course
- Cardiff
- Different dates available
- 3 Days
...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Customer relationship, Customer Care, Communication Skills...
- Course
- Inhouse in Risca
- Beginner
- Different dates available
- 5 Days
...As the course is one to one, we can tailor the course to suit the individual. ***ONE TO ONE BODY PIERCING TRAINING*** Body Piercing Training UK Course... Learn about: Customer satisfaction, Sterilisation Procedures, All above waist piercing...
- NVQ
- Ceredigion
- 1 Year
... with Others to Improve Customer Service; Contribute to the Development and Introduction... Learn about: Full Time...
- BTEC
- Margamandanother venue.
- 2 Years
...Equivalent to 3 A2 subjects. You will learn about the most exciting, dynamic and largest industry in the world; an industry that offers diverse career opportunities. You will study the management and business of tourism, event management, marketing, customer service and much more. This is assessed... Learn about: Full Time...
- Bachelor's degree
- Newport
- 3 Years
... Management Practice Human Resource Management at Work Plus 2 options Year 3 Strategic Management Customer Service Excellence Law for Managers European Business...
- NVQ
- Llandrindod Wells
- 10 Months
... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment...
- Short course
- Barry
- 1 Day
...The programme will equip individuals to: To equip candidates with the relevant skills in providing world-class customer service. Suitable for: All employees invloved with customers in any industry...
- Course
- Rhos-on-sea
- Different dates available
...Mae'r cwrs hwn yn edrych ar sut y gallwch chi a'ch tîm ddwyn perswâd ar gwsmeriaid, eu trawsnewid o fod yn borwyr i fod yn brynwyr ac o ganlyniad i hynny'n... Learn about: Customer Service...
- Foundation degree
- Newport
- Different dates available
...Course AimsThis level 2 qualification aims to build on or recognise good practice in customer service in any industry or to support their technical expertise in any job role, acknowledging the importance of effective communication and service delivery... Learn about: Customer Service...
- NVQ
- Rhondda Cynon Taff.
- 35 Weeks
...The course consists of two mandatory units and five optional units. These cover the aspects of customer service that are expected at a junior level role...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Introduction to Customer Service 1 day course covers the following topics: Introduction This training course is an introduction... Learn about: Telephone answering, Quality Training, Customer Service...
- Bachelor's degree
- Wrexham
- Different dates available
...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: IT Management, Event Management, Customer Service...
- BTEC
- Ceredigion
- 2 Years
...You will study units on: Investigating Travel and Tourism;The Business of Travel and Tourism;the UK as a Destination; Customer Service in Travel and Tourism; The European Travel Market; Long-haul Travel Destinations. Key Skills: Communication; Application of Number; Information Technology; Working... Learn about: Full Time...
- Course
- Carmarthen
- Different dates available
... Programme Content: The Travel & Tourism Industry; The Business of Travel & Tourism; Marketing UK, European and Long Haul Destinations; Customer Service... Learn about: Travel and Tourism, Tourism Industry, Travel Tourism...
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I HAVE DONE LEVEL 2: PROFESSIONAL TAXI AND PRIVATE HIRE DRIVER COURSE FOR GUILDFORD TAXI AND PRIVATE HIRE LICENCE. I HAVE NOW RECEIVED THE LICENCE. THANK YOU RUSSBRIDGE ACADEMY FOR YOUR SUPPORT.
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- Course
- Cardiffand29 other venues
- London, Stratford, Wood Green, Croydon, Harrow, Mitcham, Greenwich, North Acton, Elephant & Castle, Southampton, Sheffield ...
- Intermediate
- 22 May 2024
- Internship
... or private hire vehicle Unit 3: Professional Customer Service in the Taxi and Private hire Industry Unit 5: The regulatory framework of the taxi and private... Learn about: Work Environment, Hire vehicle, Road safety...
... or private hire vehicle Unit 3: Professional Customer Service in the Taxi and Private hire Industry Unit 5: The regulatory framework of the taxi and private... Learn about: Work Environment, Hire vehicle, Road safety...
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I HAVE DONE LEVEL 2: PROFESSIONAL TAXI AND PRIVATE HIRE DRIVER COURSE FOR GUILDFORD TAXI AND PRIVATE HIRE LICENCE. I HAVE NOW RECEIVED THE LICENCE. THANK YOU RUSSBRIDGE ACADEMY FOR YOUR SUPPORT.
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- NVQ
- Dolgellau
- 1 Year
... in Hairdressing awarded by City and Guilds/HABIA, and some units of City & Guilds Customer Services. What next? You will be able to progress to the Level...
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