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Government Funded Customer Management courses
- Course
- Distance Learning
- Beginner
- Different dates available
...the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these... Learn about: Customer Care, Customer Service, Effective Customer Care...
- NVQ
- Stratford-upon-avon
- 18 Months
...with responsibility for the development of others, systems and procedures working in a Contact Centre or in the Contact Centre department of a company in other business areas...
- NVQ
- Bude
...in Principles of Customer qualification focuses on the effective use of communication in relation to customer service, it also looks at how customer service... Learn about: Customer Service...
- Vocational qualification
- Blended in Basildon
- 8 Months
...•Customer Service Executive Officer •Customer Service Delivery Co-ordinator •Customer Service Operator •Customer Service Team Leader •Customer Service...
- Course
- Distance Learning
- Intermediate
- Different dates available
...Modules Module 1: What is Customer Service Excellence? Why Plan for Excellence? Traditional Quality Systems Modern Quality Systems Module... Learn about: Project Plan, Customer Care, Quality Systems...
- NVQ
- Stratford-upon-avon
- 2 Years
...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...
- NVQ
- Birmingham
- Different dates available
- 2 Years
...or if you have a Level 3 qualification or a supervisory position and want to progress to a managerial role, this Level 4 hospitality apprenticeship... Learn about: Hospitality catering, Revenue management, Team Training...
- NVQ
- Distance Learning
- Different dates available
- 80h - 1 Year
...in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to... Learn about: Market Research, Quality Assurance, Financial Training...
- NVQ
- Stratford-upon-avon
- 2 Years
...About the Course Study Mode NVQ Introduction Who Should Participate: This award is ideally for those in a front of house, administrative or support...
- NVQ
- Wolverhampton
...but a good standard of literacy is required. Course Content The qualification is made up of three mandatory units ·Support clients to make use of the advice... Learn about: Customer Relationship Management, Customer Service, Relationship Marketing...
- NVQ
- Wolverhampton
...and independence and which are likely to involve the management of staff and resources Entry Requirements Individuals need to be 18 years or over and currently... Learn about: Customer Retention, Relationship Marketing, Customer Service...
- NVQ
- Inhouse
- 18 Months
...The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently. Course Features This course is also available... Learn about: Customer Service, Part Time...
- NVQ
- Hereford
...implementing and maintaining administrative services for customers. It is aimed at those people aiming towards a higher level personal responsibility...
- NVQ
- (Salford)
...qualification that is in line with industry needs and presents an opportunity for individuals to progress within their present role, and future roles...
- NVQ
- Carmarthen
- 18 Months
...The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently. Course Features This course is also available...