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Government Funded Customer Management courses
- NVQ
- Doncaster
...description The OCR Level 2 NVQ in Customer Service is primarily aimed at candidates who undertake a customer service role and recognises that employment...
- NVQ
- (Leamington Spa)
- Different dates available
...customer service Warwickshire College Group will help you develop an entrepreneurial mindset by instilling enterprising and innovative skills and behaviours... Learn about: Customer Service, Part Time, Quality Training...
- GCSE
- Huntington
- Different dates available
...Entry requirements placeholder. do not edit or delete...
- HNC
- Online
...skills in food and drink for progression to employment or higher study with entry into year 2 at university on successful completion of this course...
- BTEC
- Online
...finance and marketing; health & safety; investigating travel and tourism; the UK as a destination; preparing for employment in the travel and tourism industry... Learn about: Travel and Tourism, Travel Tourism, IT Management...
- GCSE
- Huntington
- Different dates available
...NVQ Certificate in Contact Centre Operations Certificate in Contact Centre Operations Maths and English The purpose of this qualification is to help... Learn about: Team Training, Skills and Training...
- NVQ
- Folkestone
- Different dates available
- 1 Year
...involves providing technical advice to support working procedures in a contact centre environment. Typical job roles could include senior contact centre operator... Learn about: Customer Retention, Relationship Marketing, Team Leader...
- NVQ
- Stratford-upon-avon
- 12 Months
...provide an administrative support function to practioners and also customer service to clients. Duration 6 - 12 months Venue SBS Cygnet Court Fees...
- NVQ
- Stratford-upon-avon
- 18 Months
...with responsibility for the development of others, systems and procedures working in a Contact Centre or in the Contact Centre department of a company in other business areas...
- NVQ
- Stratford-upon-avon
- 9 Months
...The OCR Advice and Guidance Support NVQ Level 2 is designed to reflect the activities and responsibilities of candidates who are in work where they provide...
- NVQ
- Hessle Road.
...Candidates taking units from option block C MUST include unit 2G4 within the total of 9 units Candidates taking units from option block D MUST include...
- NVQ
- Leicester
- Beginner
...but you must b be working in a call centre environment and you will complet a skills scan prior to starting the course. Study Hours : 0 Nº of Weeks...
- NVQ
- Crawley
...at the same time reduce training-associated costs and contribute to minimising staff turnover. By taking a collaborative approach and forming long-term...
- NVQ
- Stratford-upon-avon
- 1 Year
...and Guidance NVQ Level 3 is designed to reflect the activities and responsibilities of candidates who are practitioners who work directly with clients...
- NVQ
- Leicester
- 36 Days
...Study Hours : 5 Nº of Weeks: 36 Additional Enrolment Info : You will need to be in a management/supervisory role Additional Timetabling : This course...
- GCSE
- Huntington
- Different dates available
...Overview The apprenticeship comprises the following qualifications: NVQ Certificate in Contact Centre Operations Certificate in Contact Centre Operations... Learn about: Communication Training, Sales Training, Skills and Training...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...The Level 2 Certificate covers all the basic requirements of working in a customer-focussed role and develops your skills to deal with people in a positive and effective... Learn about: Customer Service...
...The Level 2 Certificate covers all the basic requirements of working in a customer-focussed role and develops your skills to deal with people in a positive and effective... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
← | →
- Course
- Distance Learning
- Beginner
- Different dates available
...the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer and show how these... Learn about: Customer Service, Effective Customer Care, Customer Care...
- Course
- Distance Learning
- Intermediate
- Different dates available
...Modules Module 1: What is Customer Service Excellence? Why Plan for Excellence? Traditional Quality Systems Modern Quality Systems Module... Learn about: Financial Training, Quality Systems, Customer Care...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to... Learn about: Market Research, Quality Training, Quality Systems...