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Government Funded Customer Service Distance and online learning courses
- NVQ
- Distance Learning
- Different dates available
- 120h - 1 Year
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...Most coursework consists of short paragraph answers to set questions. Your work can be sent back to your course tutor by email or by... Learn about: IT Development, Customer Service, IT Management...
- Course
- Distance Learning
- Beginner
- Different dates available
- 75h - 12 Months
...If you want to develop your knowledge of Effective Customer Care so that you can embark on a rewarding career or you are already working in a related field and want to improve your career prospects, then this is the course for you. The Distance Learning Certificate in Effective Customer... Learn about: Customer Service, Effective Customer Care, Customer Care...
- Course
- Distance Learning
- Beginner
- Different dates available
- 75h - 12 Months
...Health & Safety Module 7: Security Awareness Module 8: Administration Module 9: Introduction to IT The NCFE certificate is gained by successfully completing... Learn about: Communication Training, Personal Effectiveness, Security Awareness...
- Course
- Distance Learning
- Beginner
- Different dates available
- 6 Months
...you will then be ready to take the ICB Level 2 Bookkeeping examination. The ICB are the "Institute of Certified Bookkeepers." On successful completion... Learn about: Computerised Bookkeeping, Sales Process, Balance Sheet...
- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
...If you want to develop your knowledge of Retail Management so that you can embark on a rewarding career or maybe you are already working in a related field... Learn about: Sales Training, Team Training, Social Media...
Similar training in other typologies
- Course
- Online
...modern and innovative learning environment, the College is well equipped to ensure that students have the best facilities and resources to help develop... Learn about: Customer Service...
- Course
- Online
- Advanced
- Different dates available
- 1 Year
- Virtual classes
- Support service
... their employability and become confident in managing both administrative tasks and customer relations... Learn about: Communication Training, Customer Service, MS Excel...
- NVQ
- Online
- Different dates available
- 1 Year
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: Customer Service, Excellent Customer Service, Customer Expectations...
- Course
- Online
- Different dates available
- 91h
... to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Microsoft Office, Verbal Communication, Communication Training...
- Course
- Online
- Beginner
- Different dates available
- 4h
... for a CRM undertaking, and how to review and evaluate your program. The purpose of the course is to help you to build a healthy customer relationship by using proper CRM tools and strategies... Learn about: Customer Relationship Management, Customer relationship, Customer Service...
- Course
- Online
- Intermediate
- 2h - 1 Year
- Online campus
..., or enhancing your CV, this Customer Service Training course provides the tools and knowledge to excel in today’s competitive service-driven market... Learn about: Customer Service Training, Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... knowledge and understanding of customer service practices and become confident in handling enquiries, complaints, and communications... Learn about: Customer Service, Service Techniques, Customer skills...
- Course
- Online
...For 2016-17 it was established that 86% of HN graduates at the College progressed into employment or further study... Learn about: Customer Service...
- Course
- Online
...Developing the attitude required to deliver and exceptional service to clients. Customer retention and the importance of keeping existing clients on board... Learn about: Customer Service...
- Course
- Online
- Intermediate
- 3h - 1 Year
- Online campus
... expectations, handling complaints professionally, and resolving issues with confidence. The course also covers customer relationship management, teamwork, problem-solving, and maintaining professionalism in fast-paced service environments. This online customer service training is ideal for those seeking... Learn about: Communication Training, Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
... and public servants who want to become more proficient at providing friendly and effective customer service... Learn about: Public Sector, Customer Service, Retail Industry...
- Course
- Online
- Advanced
- Different dates available
- 1 Year
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
.... The course will also focus on improving general customer service skills which are vital in any role with customer contact in the modern business setting... Learn about: Ms Word, Communication Training, Excellent Customer Service...
- Course
- Online
... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- Course
- Online
- Intermediate
- 3h - 1 Year
- Online campus
..., and client relationship management. You will gain practical insights into maintaining professional interactions across multiple channels, including phone, email, and live chat. By completing this course, learners will develop the confidence and competence to respond efficiently to customer needs, enhance... Learn about: Customer Service Skills, Effective Communication, Communication Training...
- Course
- Online
... because fewer delegates have fewer questions ! What you get You get a free workbook, so you can review and revise afterwards to reinforce your knowledge. With all Customer Service courses, you are also given 14-day access to free eLearning revision which will further help you to reinforce the lessons... Learn about: Communication Training, Customer Service...