Key Account Management Courses

...This workshop focuses on how to manage accounts to maximise their potential. It tackles how to deal with the political element of decision making and provides delegates with a unique insight into organisational cultures and how to adapt their techniques to suit different companies... Learn about: Account management, Social Media, Key Account Management...

...Course Overview This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service...

...or are an un-waged dependent of someone currently in receipt of any of the following "income-based" benefits: Income-based Jobseekers Allowance (JSA)... Learn about: Relationship Marketing, Customer Relationship Management, Customer Service...

...This workshop achieves a balance between theory and actual Key Account Management skills practise with expert coaching and guidance. Simulated client interaction exercises, profiling and practical coaching will help to increase skills and develop confidence... Learn about: Key Account Manager, Key accounting, Skills and Training...

... effectively. You will also learn how to support your accounts, and how to overcome barriers.Introduction to the Key Account Management Training Course... Learn about: Human Resources, Critical Thinking, Time management...

... research in this area, and all tutors have a PhD in KAM. Delegates have access to a wide expertise in KAM and can also, post the programme, attend Cranfield’s Key Account Management Best Practice Club as a guest. During the programme there are also great opportunities for networking and exchanging best... Learn about: Key Account Management, Best Practice...

...equipment and trips for which the student may be liable. Contact us for details... Learn about: Key Account Management, Customer Care, Team Training...

... not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. Register on emagister.co.uk with no obligation and learn... Learn about: Competitive Market, Marketing Tools, Key Account Management...

..., but are also the accounts most likely targeted by your competition. Therefore, it is of significant importance to continuously advance one’s skills in developing and managing key accounts, to ensure you can retain your most important clients and simultaneously maintain your organisation’s long term viability... Learn about: Sales Training, Self assessment, Key Account Management...

... control. Key Performance Indicators takes a practical approach. The course looks at how to use KPIs to convey results which show the degree to which main bottom line objectives are being met; to provide incisive knowledge allowing corrective action to be devised thereby facilitating results... Learn about: Finance Market, Key Account Management, Key Performance Indicators...

... and maximising their potential requires a different set of skills than selling. The effective and professional management of your key accounts is critical to... Learn about: Decision Making, Key Account Management...

...Strategy, messaging, measurement, awkward client conversations and team development… It’s not easy being an Effective Account Director, so this one day workshop is designed to create super directors of accounts and inspirational leaders of teams. You’ll leave the course as a more confident account... Learn about: International Accounting, Executive Presentation, Communication Skills...

..., but are also the accounts most likely targeted by your competition. Therefore, it is of significant importance to continuously advance one’s skills in developing and managing key accounts, to ensure you can retain your most important clients and simultaneously maintain your organisation’s long term viability... Learn about: Key Account Management, Self assessment, Sales Training...

... specialists and professionals tasked with improving the overall competitive potential of their organizations. The Global CRM training course provides a strategic approach to customer engagement enabling you to build an integrated organization-wide management system which will improve your firm’s sales process... Learn about: Customer Supply Chain, Customer Retention, Supply Chain Management...

... practice with commonly established ‘best practice’ reveals improvement opportunities. It leads to the preparation of detailed change management plans that improve the sales process steps, governance, measurement, and maintenance for selected perspectives. Cut the cost of selling, improve business... Learn about: Sales Best Practice, Change Management, Sales Process Improvement...

...This is the training programme for those managers where the 80/20 principle applies (80% of your results are attributable to 20% of your sales team – or as a sales professional where 80% of your sales/ profit comes from 20% of your accounts). We know, when you are already successful as a sales... Learn about: Selling Skill, Questioning Techniques, Sales Forecasts...

... behind a critic- different types of clients and different types of criticism- every problem an opportunity Documentation and its importance: - account... Learn about: Key Account Management, Insurance brokers, Financial Training...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Negotiation Skills, Customer Manager, Customer Relationship Management...

...The Key Account Management Course explores how to develop deeper, broader and smarter relationships with existing clients. You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents key messages in a highly... Learn about: Client Care, People Skills, Key Account Management...

... the client's identified needs and will help them achieve their goals - Tools to identify wider customer needs, additional opportunities and new ways to support their client. - A consultative, even collaborative, approach that sees the Account Manager work with their client to deliver greater commercial... Learn about: People Skills, Value Propositions, Client relationship management...