Key Account Management Courses

...This workshop focuses on how to manage accounts to maximise their potential. It tackles how to deal with the political element of decision making and provides delegates with a unique insight into organisational cultures and how to adapt their techniques to suit different companies... Learn about: Account management, IT Management, Key Account Management...

...Course Overview This course is designed for students wishing to have a greater understanding of Customer Service. It has been developed for employees working... Learn about: Customer Retention, Customer Relationship Management, Customer Service...

...or are an un-waged dependent of someone currently in receipt of any of the following "income-based" benefits: Income-based Jobseekers Allowance (JSA)... Learn about: Relationship Marketing, Team Leader, Customer Service...

...This workshop achieves a balance between theory and actual Key Account Management skills practise with expert coaching and guidance. Simulated client interaction exercises, profiling and practical coaching will help to increase skills and develop confidence... Learn about: IT Management, Key accounting, Key Account Manager...

... effectively. You will also learn how to support your accounts, and how to overcome barriers.Introduction to the Key Account Management Training Course... Learn about: Time management, Customer Services, Personal Development Business Skills...

... research in this area, and all tutors have a PhD in KAM. Delegates have access to a wide expertise in KAM and can also, post the programme, attend Cranfield’s Key Account Management Best Practice Club as a guest. During the programme there are also great opportunities for networking and exchanging best... Learn about: Key Account Management, Best Practice...

...equipment and trips for which the student may be liable. Contact us for details... Learn about: Relationship Marketing, Customer Service, Customer Retention...

... not simply be about maintaining accounts. The course looks at how to build long-term profitable relationships, so your existing clients will stay with you for longer, spend more with you and are open to cross and up-selling opportunities. Register on emagister.co.uk with no obligation and learn... Learn about: Pricing Strategy, Performance Management, Communication Skills...

..., but are also the accounts most likely targeted by your competition. Therefore, it is of significant importance to continuously advance one’s skills in developing and managing key accounts, to ensure you can retain your most important clients and simultaneously maintain your organisation’s long term viability... Learn about: Self assessment, Key Account Management, Sales Training...

...; and to motivate people so that they are proactive and innovative in improving, not just operating, a process. If the right KPIs are used correctly it is an “all round win” for front line people, management and owners... Learn about: Key Performance Indicators, Finance Market, Key Account Management...

... and maximising their potential requires a different set of skills than selling. The effective and professional management of your key accounts is critical to... Learn about: Decision Making, Key Account Management...

...Strategy, messaging, measurement, awkward client conversations and team development… It’s not easy being an Effective Account Director, so this one day workshop is designed to create super directors of accounts and inspirational leaders of teams. You’ll leave the course as a more confident account... Learn about: Communication Skills, Management Accounting, Business Account...

..., but are also the accounts most likely targeted by your competition. Therefore, it is of significant importance to continuously advance one’s skills in developing and managing key accounts, to ensure you can retain your most important clients and simultaneously maintain your organisation’s long term viability... Learn about: Key Account Management, Sales Training, Self assessment...

... specialists and professionals tasked with improving the overall competitive potential of their organizations. The Global CRM training course provides a strategic approach to customer engagement enabling you to build an integrated organization-wide management system which will improve your firm’s sales process... Learn about: Customer Relations, Customer Retention, Customer Manager...

... practice with commonly established ‘best practice’ reveals improvement opportunities. It leads to the preparation of detailed change management plans that improve the sales process steps, governance, measurement, and maintenance for selected perspectives. Cut the cost of selling, improve business... Learn about: Key Account Management, Sales Process, Sales Method Improvement...

...This is the training programme for those managers where the 80/20 principle applies (80% of your results are attributable to 20% of your sales team – or as a sales professional where 80% of your sales/ profit comes from 20% of your accounts). We know, when you are already successful as a sales... Learn about: Sales Forecasts, Sales Process, Sales Manager...

... behind a critic- different types of clients and different types of criticism- every problem an opportunity Documentation and its importance: - account... Learn about: Office IT, Insurance brokers, Key Account Management...

...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Communication Skills, Key Account Management, Customer relationship...

...The Key Account Management Course explores how to develop deeper, broader and smarter relationships with existing clients. You will be provided with a course guidebook featuring the core concepts covered on the course, with room for your own notes. The guidebook presents key messages in a highly... Learn about: Key Account Management, Client relationships, Value Propositions...

... the client's identified needs and will help them achieve their goals - Tools to identify wider customer needs, additional opportunities and new ways to support their client. - A consultative, even collaborative, approach that sees the Account Manager work with their client to deliver greater commercial... Learn about: Value Propositions, Client relationship management, Client Care...