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Telephone answering Courses
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I had a fantastic day on this course. You really had opened my mind to live sound with your teaching style which is amazing. Thank you so much for giving such a learning experience.
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- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Manchester, Nottingham
- Intermediate
- August
...This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates... Learn about: Telephone Calls, Telephone answering, Make Outgoing Calls...
...This telephone training course is ideal for those who want to improve their calls to maximise appointments. It will also help those fielding incoming sales enquiries to increase their conversion rates... Learn about: Telephone Calls, Telephone answering, Make Outgoing Calls...
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I had a fantastic day on this course. You really had opened my mind to live sound with your teaching style which is amazing. Thank you so much for giving such a learning experience.
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I consider myself fortunate enough to get the training from there. All in all, it has been one of the most worthwhile things I have done in a long time and I feel sure that I will reap the benefits throughout my sound engineering journey, be that at my current amateur level or if I take it further into a career. I would have no hesitation to go back to Base Sound for more training as the need takes me.
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- Short course
- Londonand5 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- March
...This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve... Learn about: Business Ratios, Business to plan, Telephone answering...
...This generating new business by telephone course is guaranteed to give delegates the confidence to make calls professionally. Demonstrations of live-calls will be made by the tutor which will be followed by each delegate making genuine sales calls in a quiet environment. Delegates will also improve... Learn about: Business Ratios, Business to plan, Telephone answering...
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I consider myself fortunate enough to get the training from there. All in all, it has been one of the most worthwhile things I have done in a long time and I feel sure that I will reap the benefits throughout my sound engineering journey, be that at my current amateur level or if I take it further into a career. I would have no hesitation to go back to Base Sound for more training as the need takes me.
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The 4 days were amazing at TV presenting masterclass with Darren and Seam were so patient and friendly. The class was full of helpful tips and practical. I can easily recommend this course for anyone interested in TV presenting.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- May
...This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas... Learn about: Incoming Calls, Outgoing calls, Telephone Prospecting...
...This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates improve their skills in these vital areas... Learn about: Incoming Calls, Outgoing calls, Telephone Prospecting...
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The 4 days were amazing at TV presenting masterclass with Darren and Seam were so patient and friendly. The class was full of helpful tips and practical. I can easily recommend this course for anyone interested in TV presenting.
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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- Course
- Online
- Beginner
- Different dates available
...voiced over to ensure you get the most out of each Audio Course. Listen to these tapes over and over until you feel comfortable in adapting them to your own workplace... Learn about: Telephone user support, Hotel Management, Skills and Training...
...voiced over to ensure you get the most out of each Audio Course. Listen to these tapes over and over until you feel comfortable in adapting them to your own workplace... Learn about: Telephone user support, Hotel Management, Skills and Training...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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- Course
- Inhouse
- Different dates available
- 2 Days
... coaching in a telephone environment, ❖ maintaining coaching so that new behaviours become habitual... Learn about: Quality management, Coaching Skills, Telephone management...
... coaching in a telephone environment, ❖ maintaining coaching so that new behaviours become habitual... Learn about: Quality management, Coaching Skills, Telephone management...
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I learned more in 2 days than six months at work. Wish I’d been given this training course when I started.
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- Course
- Online
- Different dates available
- 2 Weeks
... customers and external customers is and why customer service is importantUnderstand the lifetime value of a customerImplement telephone etiquette... Learn about: Internal Customers, Stress Management, Customer Service Skills...
- Short course
- Online
- Different dates available
...It also gives managers a better understanding of the characteristics of good quality SMART Objectives and how they can be used to improve the motivation... Learn about: Business to plan, Business skills, Telephone answering...
- Course
- Distance Learning
- Different dates available
... Telephone skills As a result of this training receptionists will become: Interactive with practice managers to deliver on the practices mission and vision... Learn about: Telephone answering, Administrative Skills, Telephone Skills...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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- Course
- Online
- Beginner
- Different dates available
... of the course and check your answers to ensure they are all correct. Dealing with internal enquiries ✅ Taking Bookings via telephone ✅ Taking messages ✅ Check in scenarios... Learn about: Communication Training, Skills and Training, Language Skills...
... of the course and check your answers to ensure they are all correct. Dealing with internal enquiries ✅ Taking Bookings via telephone ✅ Taking messages ✅ Check in scenarios... Learn about: Communication Training, Skills and Training, Language Skills...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Course
- Inhouse
- Different dates available
- 2 Days
...to track measurable progress ❖ agree the ground rules for call sampling – so that everyone is working in the same way ❖ set out who should listen to the call samples – frequency... Learn about: Problem Solving, Counselling Psychology, Telephone management...
...to track measurable progress ❖ agree the ground rules for call sampling – so that everyone is working in the same way ❖ set out who should listen to the call samples – frequency... Learn about: Problem Solving, Counselling Psychology, Telephone management...
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I learned how to coach and overcome barriers. I can’t wait to get started!
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- Course
- Distance Learning
- Different dates available
... Telephone skills As a result of this training receptionists will become: Interactive with practice managers to deliver on the practices mission and vision... Learn about: Front Desk Skills, Patient Care, Administrative Skills...
- Course
- Distance Learning
- Different dates available
... if a reception team. The programme consists of six - three hour sessions covering: Reception skills and qualities Quality and service Telephone skills Appointment... Learn about: Practice Services, Dental Team, Communication Skills...
- Training
- Inhouse
- Different dates available
...can also be taken as individual courses. The aim of this course is to improve the sales skills and process, as well as conducting great online demos.... Learn about: Online Sales, Negotiation Skills, Sales Coaching...
- Vocational qualification
- Online
- Different dates available
- 60h - 6 Months
... Telephone skills Telephone Reception Skills Dos and Don’ts on the telephone Handling problems and objections Controlling anger Dealing with criticism... Learn about: Customer Care, Telephone answering, Skills and Training...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
... and confidence they need to become effective negotiators, in a wide range of face-to-face and telephone situations. Objectives By the... Learn about: Influencing Skills, Telephone answering, Skills and Training...
- Course
- Online
- January
...what leadership is all about. Paul Hersey and Ken Blanchard’s Situational Leadership II® model will be discussed, as well as Robert Greenleaf’s concept of servant leadership... Learn about: Telephone answering, Customer Relationship Management, Communication Skills...
- Training
- Online
- Beginner
- 10h
... explores the significance of effective communication by telephone and also explains the different methods and techniques to make it more effective. The content covers several key topics named as communication skills, importance of empathy and how to ask questions. This informative unit looks... Learn about: Communication Skills, Communication Training, Telephone management...
- Short course
- Dublin (Ireland)
- Intermediate
- 1 Day
...DSM Sales Training Course on Telephone Sales has been designed from practical experiences of insides sales with business and consumer clients. You will learn the skills to listen and respond effectively to customers’ requirements... Learn about: Telephone management, Telephone services coordination, Sales Techniques...
- Short course
- Online
- Beginner
... in your favour. This targeted tutorial has been designed for business owners, managers and anyone involved in telephone communications at any level. Explore a variety of effective telephone techniques, along with the importance of empathy and the key steps involved in efficient request handling. Learn... Learn about: Telephone answering, Communication Training, Telephone management...
- Short course
- Online
... from a future-focused perspective, telesales continue to prove extraordinary, in terms of both value and consistent profitability for the modern business. This insightful course has been designed for business owners, managers and anyone working in telephone sales at any level. Discover the importance... Learn about: Telephone answering, Telephone Sales, Sales Training...
- Course
- Online
- Beginner
- 10h
...Telesales have always played a key role at the heart of millions of businesses globally. Telemarketing represents a unique powerful element of the wider marketing mix. Handled skilfully, telephone selling can be even more effective than an in-person sales pitch. But at the same time, it takes... Learn about: Telephone management, Telephone answering, Telephone services coordination...
- Course
- Online
- Intermediate
- 200h
...Your course may use any of the following different media which you can use from home or where ever you choose to study: Online course materials Question... Learn about: Call Centre, Telephone Skills, Telephone answering...
- Course
- Online
- Beginner
- 10h
...can use from home or where ever you choose to study: Online course materials Question papers Additional Supporting Material Useful Links Course assessment... Learn about: Telephone management, Sales Training, Television Directing...