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Telephone Skills Courses East Sussex
- Short course
- Brighton
- 1 Day
...Team Leaders, call centre team members and all employees who communicate by telephone At the end of this training session delegates will be able to demonstrate...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...or customer-facing roles. Designed with real workplace needs in mind, this course strengthens problem-solving skills, service orientation, and IT awareness—making... Learn about: Verbal Communication, Warm Calls, Voice Mail...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...– Pre-Call Planning Course Benefits: Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world 24/7 Access to the LMS... Learn about: Television Directing, Sales Training, Telephone answering...
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