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Telephone Skills Courses East Sussex

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Telephone Communication and Etiquette course in Brighton

Blue Anchor Training
  • Short course
  • Brighton
  • 1 Day

...Team Leaders, call centre team members and all employees who communicate by telephone At the end of this training session delegates will be able to demonstrate...

Price on request

Similar training online and classroom-based

Excellent Customer Care - Incoming Calls - Virtual Training - Online course

PTP Training & Marketing Ltd
  • Short course
  • Online
  • Intermediate
  • Different dates available

...Keep In Touch, Details) 11:30 - 12:00 Task 2: What Do You Really Want From These Calls? (Setting out your objectives) 12:00 - 12:45 Negotiating Skills... Learn about: Customer Care...

Price on request
Save 94%

Customer service basics - Online course

John Academy
  • Course
  • Online
  • Different dates available

...such as word processors, spreadsheets, and email programs. Students also learn how to study the product and give adequate information to customers... Learn about: Customer Service...

£ 10

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