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Telephone Skills courses Horsham
- Short course
- Horsham
- 1 Day
...Pre-requisites Anybody who operates mainly on the telephone and who wants to learn more skills and develop greater flexibility in their approach to callers...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 9h
...Tone of Voice Effective Listening Case Study Module Five: Tools Self-Assessments Utilizing Sales Scripts Making the Script Your Own The Sales Dashboard Case Study Module... Learn about: Call Centre, Case Study, Defining Buying Motives...
- Short course
- Online
- Different dates available
...(This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share... Learn about: Sales Trends, Negotiation Skills, Closing Skills...
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