-
All
-
Online
-
Filters
Customer Service A Level Wales
- A Level
- Sketty
- Different dates available
... customer service Manage own professional development within an organisation Ensure compliance with legal, regulatory, ethical and social requirements. Three...
- A Level
- Sketty
- Different dates available
... and implement team training Identify the customer, provide the level of service and resolve customer issues Recognise and identify leadership skills in a... Learn about: Team Training, Team Leader...
- A Level
- Llanelli
... and activities. It accredits learners' abilities to carry out a range of administrative and customer service tasks autonomously and has been designed to accredit their achievements in a modern, practical way that is relevant to the work context. As part of the programme learners will also complete Essential... Learn about: Business Administration, Customer Service, Business and Administration...
- A Level
- Llanelli
... on the contemporary business world as it has been devised to reflect contemporary issues in the business world, eg. entrepreneurship, customer service and emerging... Learn about: Business Studies...
Similar training in other typologies
- Bachelor's degree
- Wrexham
- Different dates available
...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: Customer Service, Event Management, IT Management...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Delivering Exceptional Customer Service 1 day course covers the following topics: Introduction This training... Learn about: Sales Training, Customer Service Skills, Skills and Training...
- A Level
- Sketty
- Different dates available
... is to provide service to customers On completion of this qualification you will be able to: Communicate effectively with customers Do your job in a customer-friendly way Recognise and deal with customer queries, requests and problems Maintain a positive attitude... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...Mae'n bosib y byddwch yn gyfarwydd â rhai ohonynt ac efallai y bydd eraill yn brofiad newydd. Bydd y dulliau hyn yn cynnwys: Bydd cwblhau'r rhaglen... Learn about: Customer Service...
- Bachelor's degree
- Wrexham
- Different dates available
...-growing in the country, and this degree brings new elements of tourism to the fore, combining customer service and hospitality with event management and other key factors related to the entertainment arena. The success of this degree was reflected in the 2015 National Student Survey, which revealed... Learn about: Event Management, Customer Service, IT Management...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Exceptional Customer Service Training 1 day course covers the following topics: Introduction The Exceptional Customer Service... Learn about: Customer satisfaction, Customer Service, Communication Skills...
- A Level
- Sketty
- Different dates available
... role is to provide service to customers On completion of this qualification you will have: A clearer understanding of your responsibility within your organisation The opportunity to develop new skills A qualification that recognises your existing skills The ability to improve your performance... Learn about: Customer Service...
- Master
- Rhos-on-sea
- Different dates available
... those with a hospitality or customer service focus . Hospitality practitioners work within hotels, restaurants, themed pubs, conference centres, exhibition facilities, corporate... Learn about: Hospitality Management, Customer Service, IT Management...
- Training
- Queensferry
- Different dates available
- 1 Day
... for CRM The Customer Lifecycle: Identify ways to plan the incorporation of additional selling opportunities that can be an easy yet effective... Learn about: Customer Service Skills, Sales Training, Action planning...
- Course
- Cardiff
- Different dates available
- 1 Day
... recommend this course, for those within these job roles: Frontline Staff Customer Support Officers Customer Service Staff Call Centre Staff Reception Staff... Learn about: Communication Training, Customer Service, Improve Communication...
- A Level
- Sketty
- Different dates available
... environment where the work involves direct or indirect contact with both external and internal customers... Learn about: Customer Service...
- NVQ
- Ceredigion
- 1 Year
... with Others to Improve Customer Service; Contribute to the Development and Introduction... Learn about: Full Time...
-
The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | →
-
Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | →
-
John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | →
- Vocational qualification
- Queensferry
- Different dates available
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Project Management, Stress Management, Critical Thinking...
...) 8607-508 Understanding organisational culture and ethics (3) 8607-509 Managing customer relations (3) 8607-510 Managing for efficiency and effectiveness... Learn about: Project Management, Stress Management, Critical Thinking...
-
The quality of all materials that are provided is exceptional, with multiple slide shows and downloadable content too. The facilitator, John, was quite the professional, helping me fully understand what was required. I went into this slightly anxious, not having been in education for a while, and he took me under his wing with ease and guided me. Very well spoken and patient, I am grateful for his time in helping me tailor my work to my military background. I am very pleased with what I have accomplished and I do look forward to working with John again.
← | → see all
-
Because of John's learning and experience he has guided and instructed me through a CMI Level 5 Diploma in Management and Leadership and on to Chartered Manager. I have worked with him in an intentional limit with regards to CMI in the North West Region for a long time and profit by his wiseness, energy and support.
← | → see all
-
John has incredible command over subject and I picked up the advantage of his immense experience as he guided me quietly through the CMI level 5 Diploma in Management and Leadership, and furthermore the Chartered Manager award. I would have no delay in prescribing John and Aquarius Training and Development to different partners and additionally Companies.
← | → see all
- Course
- Cardiff
- Different dates available
- 3 Days
...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Communication Skills, Customer Service, Customer Service Skills...
- A Level
- Sketty
- Different dates available
...Course Overview: This one day course comprehensively covers the essential principles of customer service for the hospitality, leisure, travel and tourism industries. It is also used across a wide variety of industries where the quality of front-line customer service is key to the success... Learn about: Quality Training, Travel Tourism, Travel and Tourism...
- Vocational qualification
- Crosskeys
...This is an introductory, vocational course which aims to develop the skills and qualities required by the travel and tourism industry. Subjects studied include The travel and tourism industry, tourist destinations, customer service and travel and tourism study visit... Learn about: Full Time...