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A Level Customer Service Distance and online learning
- A Level
- Online
- Different dates available
- 2 Years
...Unit 1- Planning and Financing a Business Starting and Business: Enterprise Generating and protecting business ideas Transforming resources into goods... Learn about: Basic IT, Customer Service, Cash Flow...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Different dates available
.... The modules on this course have been designed by the industry experts and by undertaking this course you will get to acquire appropriate customer service skills and effective ways for improvements as well. Learners will likewise learn phone etiquette, how to work in a group effectively, manage time and... Learn about: Customer Service Skills, Customer Service...
- Course
- Online
- Different dates available
... the extra mile to provide excellent customer service Learning Outcomes: The benefits of excellent customer service Deliver excellent customer service Handle complaints with care Recognise & adapt to customer behaviour styles Manage customer satisfaction levels Exams and Accreditation Features... Learn about: Customer satisfaction, Managing Risk, Management Planning...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer relationship, Customs and Excise, Customer Care...
- Course
- Distance Learning
- Advanced
- December
- Online campus
... Service Diploma provides an insightful introduction to the world of high-quality customer service provision. Explore a breakdown of the fundamentals of quality customer service, along with how to consistently meet customers’ expectations and the potential consequences of poor customer service. Study... Learn about: Communication Training, Customer Management, Customer Care...
- Course
- Online
- Different dates available
... to customersThis Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service... Learn about: Customer Service, Customer Service Skills...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...Whether on a shop floor, behind a counter or on the phone, providing effective and successful customer service is the goal of countless job roles, across all areas of industry. Enhance your skills and knowledge with this Customer Service Assistant Training Course. Through engaging video lessons... Learn about: Enduring stress, Excellent Customer Service, Handling Complaints...
- Course
- Online
- Intermediate
- Different dates available
... representatives are genuinely excited to help customers. You will have to be patient, empathetic, and passionately communicative. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. You will have to be confident at troubleshooting and investigate... Learn about: Eliminate Phone Distractions, Customer Service, Correcting Poor Telephone Etiquette...
- Course
- Online
- Intermediate
- Different dates available
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
... Skills Training will help you strategize to succeed as a customer service provider. This will result in having good relationships with your customers who are essential to make your business grow and develop... Learn about: Customer Service, Positive Thinking, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
... stand out from the crowd. With this Customer Service Advanced Diploma Level 3 course, you will learn about the keys to provide unparalleled customer service by looking into different types of customers and how to serve them. This course will help you recognize how your attitude affects your services... Learn about: Customer Needs, Customer relationship, Product Selection...
- Short course
- Online
- Advanced
- Different dates available
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Public Sector, Customer Service...
- Course
- Online
- Different dates available
... to customers. They also learn how to analyze basic behavioral patterns of different customer personalities and the right ways to deal with them... Learn about: Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- 1 Month
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... with the importance of strong and consistent communication, the art of dealing with difficult Customers, how to handle complaints, the value of Customer loyalty and so much more besides. Take that first important step towards a fulfilling lifelong career as a Customer Service specialist right... Learn about: Customer Service, Communication Training...
- Course
- Online
- Beginner
- Different dates available
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Service reports and dashboards, Customer Service Skills, Service outsourcing sales...
- Course
- Distance Learning
- Advanced
- December
- Online campus
...? Ready to take an existing retail career to the next level? With an advanced Level 7 Diploma in Retail Customer Service, this dynamic global sector could be yours for the taking! Retail Customer Service could be defined as the various interconnected processes that help buyers procure the products... Learn about: Retail Management, Retail Team Leader, Retail Management Trainee...
- Course
- Online
- Different dates available
... Service Diploma course.The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve... Learn about: Customer Service, Office IT, Ms Office...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
... will gain tremendous knowledge and skill on this topic from this Customer Service Manager Course. The certification that you will receive upon completing this Customer Service Manager Course will help to boost your resume and will help you stand out among your peers in the competitive job market... Learn about: Handling Complaints, Communication Skills, Sales Training...
- Course
- Online
- Different dates available
... in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of... Learn about: Non-Verbal Communication Skills, Ms Office, Customer Service...
- Course
- Online
- Different dates available
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
... to succeed and this Level 2 Certificate in Call Centre & Customer Service Training will explain you the concepts of customer service. New strategies have been formulated in this course to help improve the role of your business’ customer services... Learn about: Customer Service, Speaking Like a Star, Call Centre...
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