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Assertiveness courses
- Course
- Online
- Beginner
- Different dates available
...going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. Students will learn the difference... Learn about: Customer Manager, MS Excel, Personal Trainer...
- Short course
- Online
- Different dates available
...11.00 Communication Skills - The Basics (Understanding of the underlying attitude and approach to Influencing a given situation) 11.00 - 11.15 Coffee Break 11... Learn about: Communication Skills, Communication design, Learning to listen...
- Short course
- Manchester
- 1 Day
...bullied and sometimes not quite in control. You probably find yourself taking on too much because it’s difficult to say no and often you feel that everyone else comes first...
- Short course
- Leicester
- 1 Day
...situations Behavioural changes to improve outcomes Identifying choices to deflect demand Learning Objectives Dealing with your own feelings and increasing...
- Short course
- (3 More London Riverside)
- 1 Day
...assertive communication Course Content Introduction Conflict at work can have catastrophic effects and seriously reduce organisational effectiveness...
- Training
- Coventry
- 1 Day
...the essential skill of communication and how to use their style to influence others, remain in control and develop self confidence when managing personal interaction...
- Vocational qualification
- Paignton
...This one-day course enables participants to improve their home and work relationships and enhance their business performance through effective assertive behaviour and communication...
- Short course
- Corby
- 1 Day
...Corby Gate Business Park, Corby Day/Time: Wed 9am - 4.30pm Duration: 1 day Start At: Wednesday 07 April 2010 Interview: No Full Fee: £132 Concession...
- Short course
- (Leamington Spa, Warwickshire)
- 1 Day
...and for developing interpersonal and communication skills. Practical exercises are used to recognise aggressive/submissive/passive/assertive behaviours...
- Short course
- London
- 1 Day
...and will explore how you can become more assertive from a female perspective. It is particularly recommended for women who would like to fulfil their potential at...
- Course
- Online
- 3h
...It helps the learner plan for negotiations, make sure the outcomes are successful and handle difficult situations when they arise. Negotiation Skills enables learners...
- Course
- Distance Learning
- 2 Days
...Depending on the level, participants will have an enhanced awareness of non-verbal communication, blockages to communication, using communication strategies...
- Course
- Distance Learning
...buy another team's star player, negotiating a complex spy swap with a tough government official, and a less than honest pop-star manager's...
- Course
- Bournemouth
- 1 Day
...Line Managers, Supervisors, Team Leaders, General Managers, Area & Regional Managers, Sales Managers, Operations Managers, Finance Managers...
- Short course
- Carnon Downs
- 1 Day
...This seminar is ideal for those whose lack of assertiveness, motivation or confidence stands in the way of them achieving their personal and professional...
- Course
- Inhouse
- 1 Day
...Attitude & Motivation - the vital ingredients · 30 attributes of the Star performer. · The value of positive thinking. · Self esteem. · The power of total belief...
- Course
- Distance Learning
...however, is much more advantageous. It does not conflict with listening and accepting the views of colleagues or customers, and is more likely to...
- Short course
- Inhouse
- 1 Day
...your negotiation variables and use them to bargain systematically over your settlement range. Suitable for: Anyone Anyone 1 or 1.5 Day Course on the Art of Negotiation...
- Course
- Inhouse
...where you need to persuade others. This course is for anyone who needs to influence others. This may be influencing as part of a leadership...
- Training
- Inhouse
...It can also be used as a strong foundation for staff progressing to supervisory management. Course Content Methods of communication The sender/receiver...
- Course
- Distance Learning
...and how to achieve it, and create an action plan for implementing delegation effectively. There are four steps to learning delegation skills...
- Short course
- Inhouse
- 1 Day
...to Have Effective Meetings with Your Customers and Clients Includes Many Group Exercises and Interactive Content Training Course Description...