Assertiveness Courses London

...This means being aware of why and when you may be too passive or aggressive and adapting your communication to meet the needs of the situation...

...with exercises and individual notes to ensure that the skills learnt on this course will be successfully applied and the knowledge consolidated The opportunity...

...be assertive with new people and in new situations understand your own and quickly assess others' behavioural motivations control your own and others'... Learn about: Communication Skills, Body Language, Personal Effectiveness...

...Learning Objectives Anyone within an organisation, who currently has, or will have in the future, responsibility for carrying out, or monitoring appraisals...

...giving individuals greater autonomy and control of their daily activities. Key Topics What is assertiveness Understanding behaviour Managing behaviour...

...would like to fulfil their potential at work, and/or would like to improve their confidence to deal more effectively within a range of different situations at...

...of negotiation who would dramatically benefit from a highly comprehensive and detailed grounding in the subject. It is therefore appropriate for people...

...time in delegation properly now will save time in the future Be able to use delegation as a motivational tool Be able to use 8 step process for delegating...

...giving individuals greater autonomy and control of their daily activities. Key Topics What is assertiveness Understanding behaviour Managing behaviour...

...This practical and interactive course, Negotiating the Better Deal , is for all managers and professionals who negotiate either with suppliers...

...other departments • Project managers responsible for delivering major projects management Negotiation Skills 1 Behaviours of effective negotiators Negotiators...

...identify and then minimise the effects that poor communication can have on the performance of your workplace? Do you want to develop the skills to be...

...you can develop your own natural authority and influencing abilities. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 What is influence?...

...cross team and partnership working where you get things done by inspiring and persuading. This two day course will help you understand how influencing works...

...of first impressions from the telephone caller's standpoint Giving callers the wrong impression Challenges of communicating by phone Developing rapport...

...closing Recognising objections Overcoming objections Characteristics of a successful negotiator Attitudes towards conflict Rethinking your approach The...

...Balancing different styles Power and influence -Sources of power -The art of persuasion -Productive tactics The process of negotiation...

...in work assigned to others, meaning that your inbox is ever increasing and your 'to do' list ever expanding...and so the cycle continues. Learn how...

...who are looking to move beyond the basics of negotiation and take their skills to the next level. It is expected delegates will already have negotiation...

...tackle genuine issues and plan for future application Who will benefit? This course is designed for anyone who wishes to improve their confidence and competence...