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Customer Management college courses
- NVQ
- Online
...which involve customer contact. There are no formal requirements but you must be working in a customer facing role. Course Content Qualification structure... Learn about: Customer Service...
- NVQ
- Inhouse
...These follow different themes that add value to the way your staff work and to the relationship your business enjoys with your customers. Mandatory units Unit...
- NVQ
- Inhouse
...to influence what happens at work are limited -who work within the rules and regulations of their organisation -who work with others to overcome problems...
- NVQ
- Totton
...Employer Benefits - Improved staff performance and motivation, improvements in the quality of service to customers, the opportunity to improve customer retention levels...
- NVQ
- Newport
...Administration & Office IT Description: This NVQ is aimed at organisations and individuals who want to continually improve the delivery and quality of customer service...
- NVQ
- Totton
...service at the heart of everything they do. This is where you can play your part. Whether you have been in your job for some time or have only just started working...
- NVQ
- Blended
- 6 Months
...job and NVQ assessment recognises an individual’s performance at work within a nationally recognised qualification. NVQs are available at three levels... Learn about: Customer Service...
- NVQ
- Derby
- Different dates available
...Intermediate Apprenticeship in Customer Service and can also be taken on a stand-alone basis. This qualification is designed for people looking to learn... Learn about: Professional development, Customer Service, Relationship Counselling...
- NVQ
- Inhouse in Dudley
- 18 Months
...Suitable for: All of our Apprenticeships are Government Funded Qualifications, as of April 2012 they are fully funded for all ages. All of our Apprenticeships...
- Vocational qualification
- Southampton
...(Work with others to improve Customer Service). This workshop is about recognising that when you are working with your customers you are not working alone...
- Vocational qualification
- Weston Super Mare
- 18 Months
...As an apprentice you will spend all your time working for an employer and learning in the workplace. There is no need for you to attend College...
- Vocational qualification
- (Tooting)
- 11 Weeks
...This short Customer Service course give you an introduction into the many varied skills required in delivering excellent customer satisfaction and...
- Vocational qualification
- Plymouth
- November
- 1 Day
...Pareto's Law tells us that 80% of our business comes from 20% of our clients. The best sales people are able to identify that 20% and work with them efficiently...
- NVQ
- Blended
- 6 Months
...are qualifications that demonstrate your ability to do your job. The training is mainly on the job and NVQ assessment is directly related to your performance...
- NVQ
- Inhouse
...Organise the promotion of services or products to customers Delivery - Deliver customer service on your premises - Recognise diversity when delivering customer service...
- NVQ
- Inhouse
...or pupils within schools. - Individuals who are about to embark on a career in customer service. - All age groups: for those thinking of entering employment...
- NVQ
- Inhouse
...people working in a service delivery role in a wide variety of organisations. The aim of this qualification is to contribute to the skills, knowledge...
- NVQ
- Inhouse
...These awards are based on standards developed by the Institute of Customer Service (ICS) and are ideal for you if your job or intended job is involved...
- NVQ
- Inhouse
...Live up to the customer service promise - Make customer service personal -Go the extra mile in customer service - Deal with customers in writing using...
- NVQ
- Blended
- 2 Years
...to future progression in a range of different roles, which involve customer contact. The EDI Level 3 NVQ Diploma in Customer Service is part of the Apprenticeship...