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Customer Service College Courses
- NVQ
- Online
- Different dates available
- 12 Months
...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Manager, Customer Retention, Customer Service Delivery...
- NVQ
- Online
- Different dates available
- 18 Months
...The main purpose of a Customer Service Specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. As an apprentice you will be training to become an advocate of customer service who acts as a referral point for dealing with more complex or technical... Learn about: Managing situations, Customer Service, Business processes...
- GCSE
- Huntington
- Different dates available
...Overview Customer service is a vital part of everybody's role when working in an organisation. Large or small, all businesses must recognise... Learn about: Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Relationship Marketing, Customer Retention, Key Account Management...
- A Level
- Rhos-on-sea
- Different dates available
...There are over 20,000 people currently employed in North Wales who work in office administration roles and over 48,000 working in customer service, retail and sales. Providing good service in either of these roles is one of the most important things that can set your business apart from the others... Learn about: Customer Service Skills, Skills and Training, Customer Service...
- A Level
- Doncaster
- Different dates available
..., not directly linked to the customer service sector, including: Sales Assistant Receptionist Call Centre Agent Travel Agent Checkout Operator Cashier Hospitality... Learn about: Customer Service, Skills and Training...
- NVQ
- London
...These qualifications are designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification is designed around two core mandatory units (12 credits) and a selection of optional units (to a total of 42 credits) Mandatory Units... Learn about: Customer Service...
- NVQ
- Derby
- Different dates available
...Successful completion of this qualification will help to support progression into and within jobs set in the customer service industry... Learn about: Relationship Counselling, Customer Service, Professional development...
- NVQ
- Chelmsford
- 6 Months
...NVQ Customer Service Level 2 Course Length: Approximately 6 months Course Days: N/A Start Date: Throughout the year Course Content... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn... Learn about: Customer Service...
- A Level
- Milton Keynes
...Is it for me? Are you working in retail, catering or hospitality, recruitment or another customer facing industry? Do you want to gain a nationally recognised qualification to prove your competence in this important area?... Learn about: Customer Service...
- A Level
- Ashington
- Different dates available
... to go to get things done for the customer and are aware of the pressures facing the organisation or business. It is likely you will have experience of working in a customer service role... Learn about: Customer Service...
- GCSE
- Huntington
- Different dates available
...Overview This apprenticeship teaches you the skills to provide excellent customer service and can be applied to hundreds of job roles across... Learn about: Skills and Training, Customer Service...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Customer Service, Customer Relationship Management...
- NVQ
- Hessle Road.
...The programme has been designed for people who are employed in any type of business but who are in customer-facing roles. The programme identifies the required competencies and helps candidates develop and demonstrate these skills for effective operation of customer service in all business... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
..., not directly linked to the customer service sector. Sales Assistant Receptionist Call Centre Agent Travel Agent Checkout Operator Cashier Hospitality... Learn about: Customer Service, Skills and Training...
- NVQ
- London
...The Diploma is designed for customer service and administrative staff working within all sectors of industry and commerce. The qualification... Learn about: Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- NVQ
- Mansfield
...The apprenticeship will include: giving customers a positive impression promoting additional services and products processing information dealing with…... Learn about: Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Customer Service, Call Centre...