Customer Service colleges Wales

... control, sales and customer service, business online, and starting up a new business. You will... Learn about: Full Time...

... environment where the work involves direct or indirect contact with both external and internal customers... Learn about: Customer Service...

...A BTEC First Diploma in Business and a BTEC First Certificate in Travel and Tourism. You will study units on: Business: Exploring Business Purposes; Developing Customer Relations; Investigating Financial Control; Business Communication; Personal Selling; Enterprise. Travel and Tourism: The Travel... Learn about: Full Time...

... Apprenticeship with the College to gain a Level 2 Award in Administration, Retail Operations or Customer Service. Use your qualification to gain direct employment...

...: Administration (Level 1, 2 and 3) Customer service (Level 1 and 2) Accountancy (Level 1, 2 and 3) Progression: Entry Requirements: Campus : - City of Newport...

... of the business. The session/participant workbook covers modules such as: Principles of customer service The customer and customer service Welcome: Acknowledging customers and using and remembering customers names Making conversation The communication process Effective listening Giving clear information Empathic... Learn about: Travel and Tourism, Customer Service, Travel Tourism...

... have the opportunity to learn about Hospitality Quick Service as well as the more advanced silver service... Learn about: Full Time...

... within an exciting customer focused Hairdressing profession. This course includes all aspects of advanced practical hairdressing services. The theoretical... Learn about: Part Time...

...This level 2 programme covers topics in Customer Relations, Hospitality Business, Basic Culinary Skills, Food and Drink Service, Safety in Hospitality, Planning an Event...

... personally and with a team. Be able to identify and comply with regulatory requirements. Reflect on and enhance their selling skills. Understand and demonstrate the key elements in providing excellent customer service. Be able to effectively process financial transactions... Learn about: Financial Services, Customer Service, Financial Training...

... for colleagues F5 Resolve customer service problems F7 Support customer service improvements Progression Candidates can progress onto: ILM Level 3 S/NVQ...

... in Hairdressing awarded by City and Guilds/HABIA, and some units of City & Guilds Customer Services. What next? You will be able to progress to the Level...

...Suitable for students who wish to progress into higher education or supervisory/ management training. This course consists of 18 units which include the Hospitality Industry, Health and Safety, Customer Care, Business Operations, Team Leadership, Food Service Operations, Kitchen Organisation... Learn about: Full Time...

... transactions. The course consists of seven (nine for debt collection) units, three mandatory and four (six for debt collection) optional units relating to the students specific area of finance. Mandatory units: Improving and maintaining workplace competence in a financial services environment Developing... Learn about: Financial Training, Sales Training, Customer Service...

... facility; Procure products and services; Manage and evaluate customer relations; Managing the payroll function; Plan and run projects; Research, analyse...

... treatments * Waxing * Hair lightening * Manicure * Pedicure * Customer services Will I have to sit any examinations? You will undertake written assessments...

... Cutting Techniques, Perming and neutralising and Colouring. In addition you will also study the following qualifications:- NVQ Level 2 Customer service...

...Course Overview: This qualification is ideal if you want to gain a qualification which recognises and confirms your skills and competence in a range of leisure or and tourism related services or if you are aspiring to progress to a supervisory or team leading role in the future... Learn about: Travel and Tourism, Travel Tourism...

... your own salon services. You will also study the Welsh Baccalaureate, Essential Skills Wales and Customer Service. You will require 3 GCSEs grades A*-... Learn about: Skills and Training, Part Time...

... of potential careers to explore. For example: facilities manager, insurance claims manager, customer services manager, trainee accounts manager or estate agent...