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Customer Service colleges Wales
- NVQ
- Carmarthen
- 18 Months
..., Specialist or bespoke software Level 2, Supervise an office facility, Procure products and services, Manage and evaluate customer relations, Managing... Learn about: Full Time...
- Vocational qualification
- Llanelli
- 2 Years
... in Hairdressing or Beauty Therapy or a Modern Apprenticeship in a salon. Modules Finding out about Customer Service Reception duties Personal presentation Following...
- Vocational qualification
- Llanelli
- 2 Years
... in Hairdressing or Beauty Therapy or a Modern Apprenticeship in a salon. Modules Finding out about Customer Service Reception duties Personal presentation Following...
- NVQ
- Carmarthen
- 18 Months
.... There are a range of optional units which may be undertaken. Examples of the areas these units cover include finance, project management, customer service, market...
- NVQ
- Carmarthen
- 18 Months
..., Monitor and solve customer service problems, Work with others to improve customer service. Method of Assessment Assessment is based on observation...
Similar training and in other locations
- NVQ
- Online
- Different dates available
- 12 Months
...Choosing to study our Level 2 Retail Operations Certificate can provide you with a solid foundation of knowledge that can ensure the continued sales and customer loyalty of those invested in your business. The reality is – the retail world is incredibly competitive. Every business is trying... Learn about: Selling Process, Consumer Law, Retail Consumer Law...
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services. It has six pathways - three for adults and three for children and young people: Management Residential Services... Learn about: Care Management, Care Education, Career planning...
- BTEC
- Online
... within the College Students learn about: event planning; hospitality; customer service; finance and marketing; health & safety; investigating travel... Learn about: Travel and Tourism, Event Management, Travel Tourism...
- NVQ
- Online
- Different dates available
- 1 Year
..., from customer service and licensing laws to staff management and upselling strategies. Taking an average of 12 to 15 hours to complete, the course is ideal... Learn about: Management Accounting, Hospitality Management, Customer Manager...
- NVQ
- Online
- Different dates available
- 1 Year
...The Call Centre & Customer Service Training Course is designed to help call center professionals expertly handle customer calls and ensure that every caller receives the best possible service. You will get provide with the skill building in every aspect of handling calls from customers... Learn about: Call Centre, Customer Service...
- Vocational qualification
- Online
- Different dates available
- 1 Year
... of the selling process and the importance of customer care... Learn about: Customer Care, Business management, Business Administration...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
... administrative systems, delivering customer service, or running projects. These are work-based qualifications which will help learners to develop their work skills... Learn about: Team Training, Business and Administration, Business Administration...
- NVQ
- Online
- Different dates available
- 12 Months
... gives you insight on how to manage complex situations found in Adult Care, and to give advice and guidance to customers and service users of different care services... Learn about: Team Leader, Professional development, Interpersonal Communication...
- NVQ
- Online
- Different dates available
- 18 Months
... Customer service Resolving Administration Problems Innovation and change Health, safety and security of people, premises and property Information technology... Learn about: Business Administration, Business and Administration...
- Vocational qualification
- Online
- Different dates available
- 6 Months
.... Customer service plays a vital role in an organisation's ability to generate income and revenue. Delivering effective customer service is essential to the success of all organisations whether they be in the private, public or not for profit sectors. This Oxbridge Home Learning course has been designed... Learn about: Customer Care, Communication Skills, Customer relationship...
- NVQ
- Online
- Different dates available
- 12 Months
... customer service in a business environment Unit 2: Principles of business document production and information management (30 hours) Understand how to prepare... Learn about: Customer Service, Diary systems, Business Administration...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...Health and Social Care such as supporting person-centred approaches, advocacy, health care, supporting those with disabilities, learning disabilities or dementia... Learn about: Team Leader, Social care, Customer Care...
- BTEC
- Online
...This course will help you develop an understanding of how businesses work, how they are organised and how they control their money You will cover working in business, retail and administration, customer service and financial management... Learn about: IT Management, Retail Marketing, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... of relevant subjects, from customer relations and telephone skills to front desk management and leadership. With each module taking between 15 and 30 minutes... Learn about: Telephone answering, Customer Service, Hospitality catering...
- NVQ
- Online
- Different dates available
- 1 Year
... service and understand company policies, administer those policies precisely and set proper customer-business bonds. Furthermore, you will discover various techniques to achieve customer satisfaction, develop your skills and practice essential elements of customer service... Learn about: MS Excel, Customer Service...