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Customer Care Distance and online learning college courses
- Vocational qualification
- Distance Learning
- Different dates available
- 1 Year
- Delivery of study materials
...This qualification provides the skills and knowledge needed to manage practice and lead others in adult health and social care provision or in children and young people’s services. It has six pathways - three for adults and three for children and young people: Management Residential Services... Learn about: Customer Care, Care Education, Communication Skills...
- NVQ
- Online
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...are available for anyone that is 19 years old and over, that have lived in the EU/UK for the past 3 years. Course Content Unit 1 Principles of Wine Sources... Learn about: Customer Care...
- Vocational qualification
- Online
- Different dates available
- 6 Months
...On this course you will: Research and compose a statement of professional standards for your chosen industry Devise an analytical process which enables... Learn about: Self assessment, Recording progress, Negotiation Skills...
- NVQ
- Distance Learning
- Different dates available
- 12 Months
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...a business plan; Identify the type of information to include in a business plan; Prepare an outline of a business plan. Unit Nine – Customer Care an Introduction... Learn about: Quality Training, Customer Care, Communication Training...
- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
...This qualification will enable you to develop the knowledge and skills required when working with adults in health and social care environments in a supervised... Learn about: Health and Social Care, Customer Service, Social Skills...
Similar training in other typologies
- Training
- Online
- Beginner
- Different dates available
...Better customer care may be that difference causing customers to choose you above other suppliers offering the same products or services. Completing... Learn about: Customer Service Skills, Customer satisfaction, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
...Emphasizing the principle of prioritizing customer satisfaction, businesses aim to establish loyalty and retention among their clientele. Achieving this requires a multifaceted approach, with one crucial element being the delivery of high-quality customer service. In response to the increasing... Learn about: Customer Service, Customer Service Skills, Customer Care...
- Course
- Online
...that determine first impressions in a face-to-face meeting The importance of courtesy Why first impressions are about more than just words Why rapport... Learn about: Customer Care...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair and beauty, Hair treatment, Hair styler...
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair and beauty, Hair treatment, Hair styler...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- NVQ
- Online
- 1 Year
- Support service
- Virtual classes
- Online campus
- Delivery of study materials
...route through a business related Level 3 course at The College, possibly leading to a place at university. Progression to Apprenticeship Training is also an option... Learn about: Customer Care, Functional skills, Customer Service...
- Short course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Care...
- Course
- Online
- Beginner
- Different dates available
...On this customer service course you will gain basics knowledge of customer service. In the key topics of Customer service course you will explore include;developing Personal Vision Statement, Critical Elements of Customer Service, identifying who are your Customers?, Meeting customers' Expectations... Learn about: Problem Solving, Customer Manager, Customs and Excise...
- Course
- Distance Learning
- Advanced
- January
- Online campus
... products and services to customers. Now more than ever, it’s all about the customer experience. Everything and everyone the customer encounters from the moment they enter the store influences their impression of the retailer. Ultimately, it’s these impressions that determine whether a customer returns... Learn about: Communication Training, Customer Services, Customer Service...
- Course
- Online
- Beginner
- Different dates available
...Do you want to improve your customer service skills & want to make your customers happy? Do you want to exceed customer expectations and want to create clients who spread words about your business? If yes, then enroll now and benefit from this course. This Customer Service course teaches the basics... Learn about: Customer Care, Customer Relationship Management, Service Management...
- Course
- Distance Learning
...Does Your Customer Service Training Put Your Customers Where They Belong?All of our trainers are experts in their field. Your training will be second to... Learn about: Customer Care...
- Short course
- Online
- Different dates available
... professionalism to the next level. This comprehensive Customer Care course will give you all the necessary skills and a valuable insight into customer service to boost your career in this field and possibilities, by getting the essential skills and knowledge you’ll need from this Customer Care... Learn about: QUALITY LICENCE SCHEME, Customer Care, Personal Development...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
... organisation e.g. how well you complete your sales records or deal with customer complaints. Quality is satisfying the customer’s needs and serving them to a standard of excellence. It is important to understand that quality and service are essential in winning and keeping customers. Quality and service... Learn about: Customer Service, Quality Training, Customer Care...
- Course
- Distance Learning
- Different dates available
...This course is carried out using detailed blended learning resource pack which can be kept to record a staff members development in the subject... Learn about: Customer Service, Responding to Special Requests, Service Principles...
- Course
- Online
- Different dates available
...The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is a comprehensive training course that covers all you will require to care for customers, clients and others you encounter when on the job.Customer... Learn about: CPD Short course, CPD Accredited, Business skills...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
... is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach available to customer service. It will highlight the key areas that can improve the services you offer... Learn about: Customer Service, Effective Customer Care, Customer Care...