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Communication Skills courses Birmingham
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position... Learn about: Communication design, Learning to listen, Communication Skills...
...This is a trainer-lead, delegate-centred course. Delegates participate through discussion of current situation and how to move to their preferred position... Learn about: Communication design, Learning to listen, Communication Skills...
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One to one training session was the best part of the course. It was the nice time in all.
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...What are your blockages to being assertive and why? 11.15 - 11.30 Coffee 11.30 - 12.45 The communication mix; Recognizing the three main types of behaviour Passive... Learn about: Confidence Training, Assertiveness skills, Communication Training...
...What are your blockages to being assertive and why? 11.15 - 11.30 Coffee 11.30 - 12.45 The communication mix; Recognizing the three main types of behaviour Passive... Learn about: Confidence Training, Assertiveness skills, Communication Training...
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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PTP offered good courses and their trainings were best. Even for two members they delivered training and I really appreciate the fact.
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I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- June
- 2 Days
...presentations The techniques to ensure the structure and flow of the presentation is maintained throughout the duration of the meeting The acquisition... Learn about: Persuasive Presentations -...
...presentations The techniques to ensure the structure and flow of the presentation is maintained throughout the duration of the meeting The acquisition... Learn about: Persuasive Presentations -...
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PTP offered good courses and their trainings were best. Even for two members they delivered training and I really appreciate the fact.
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I simply enjoy every bit of the training and it was really comfortable and engaging. Excellent tutors and amazing sessions!
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- Training
- Birminghamand5 other venues
- Manchester, Leeds, Sheffield, Luton, High Wycombe
- 2 Days
...room layout, running a seminar and handling basic preparation for a presentation. Understanding fears Handling your nerves Building your confidence Showing...
- Short course
- Birmingham
- 1 Day
...The course teaches through a vareity of learning methods, how to achieve not only good customer care but how to achieve customer delight.Course Content*...
- Short course
- Birmingham
- Advanced
- 3 Days
...These courses are aimed at improving your self-awareness, confidence and personal well-being. They can help you to understand and improve your own...
- Short course
- Birminghamand5 other venues
- Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...in a variety of situations Advanced Presentation Skills - Timetable 09:30 - 09:45 Coffee & Course Objectives 09:45 - 10:45 Overview of Persuasive Presentations... Learn about: Time management, Communication Skills, Marketing Communications...
- Short course
- Birmingham
- Different dates available
- 1 Day
...It will give delegates tips on how to be more confident and teach them how to best handle awkward people and situations, both at home and at... Learn about: Construction Maintenance, Technical Unit, Building protection...
- Short course
- Birmingham
- 1 Day
...Techniques · Positive Thought Method Role play, exercises, demonstrations and discussion One...
- Short course
- Birminghamandanother venue.
- London
- 1 Day
...your advantage Communicate using listening questioning inflection Handle challenging people assertively Say "No" assertively and give alternatives... Learn about: Assertiveness Training...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...10:00 Coffee & Course Objectives 10:00 - 11:15 How Good Are You at Listening? (The ten main reasons why people generally are poor at listening How... Learn about: Team Leadership, Communication Skills, Listening techniques...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Course
- Birminghamand2 other venues
- Manchester, Kendal
- April
- 1 Day
...with others more effectively by using a range of assertiveness techniques, and there will be opportunities to apply the recently techniques in a spontaneous... Learn about: Assertive Behaviour, Anger Management, Building Confidence...
...with others more effectively by using a range of assertiveness techniques, and there will be opportunities to apply the recently techniques in a spontaneous... Learn about: Assertive Behaviour, Anger Management, Building Confidence...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Course
- Birminghamand4 other venues
- Manchester, Nottingham, Bristol, Cardiff
- 1 Day
...Verbal communication Succinct business language Non verbal communication Telephone manner Written communication Assertive communication Preferred communication...
- Course
- Birminghamand4 other venues
- Leeds, London, Manchester, Edinburgh
- Intermediate
- 2 Days
...quickly Opening and ending the presentation effectively Maintaining a strong focus while delivering your presentation Developing greater impact Exercises... Learn about: Personal Effectiveness, Voice Projection, Communication Skills...
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...12:30 Participants To Make Calls 12:30 -13:00 Brief review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants... Learn about: Sales Techniques, Customer satisfaction, Customer relationship...
- Short course
- Birminghamand3 other venues
- Edinburgh, Manchester, Bristol
- Beginner
- 1 Day
...All that matters is a willingness to put ‘pen to paper’. Key training areas : - Getting started - the writing process and how to make it easier...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Brentwood, Oxford ...
- 1 Day
...To demonstrate how to use body language and voice tone assertively. To show how to develop positive thinking. To illustrate how to use Assertive Techniques...
...To demonstrate how to use body language and voice tone assertively. To show how to develop positive thinking. To illustrate how to use Assertive Techniques...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Course
- Birminghamand5 other venues
- Leeds, London, Manchester, Edinburgh, Glasgow
- Beginner
- 1 Day
...presenting Good & bad habits Dealing with common fears Preparing to speak Dealing with nerves Building self confidence Creating a confident impression... Learn about: Presentation Skills, Confidence Training, Public Speaking...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the UK. A greater awareness of the customers... Learn about: Customer Care Skills, Customer relationship, Customer Service...
- Course
- Birminghamand4 other venues
- Manchester, Nottingham, Bristol, Cardiff
- 1 Day
...technique for an important presentation or you are looking to take your presentation skills to the next level, this course will provide you with constructive...
- Short course
- Birminghamand4 other venues
- Belfast, Glasgow, Sheffield, Cambridge
- Beginner
- 1 Day
...All All Course review: A one-day course for all those who need to make confident presentations to colleagues or clients in meetings, or at seminars and conferences...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Woking, Brentwood ...
- 1 Day
...The open courses are run at selected locations throughout the UK , including London, Guildford, Woking, Reading, Southampton, Swindon, Oxford...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...11:45 - 12:45 Delegates to Mark Pre-recorded Customer Complaints Calls (Here delegates use their own scoring systems and the whole group discusses whether... Learn about: Best Practice, Call Centre, Handling Complaints...