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Communication Skills courses Birmingham
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One to one training session was the best part of the course. It was the nice time in all.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...Influencing Skills - Timetable 09.30 - 10.00 Coffee, course objectives and introductions 10.00 - 11.00 Communication Skills - The Basics... Learn about: Communication Skills, Communication design, Influencing Skills...
...Influencing Skills - Timetable 09.30 - 10.00 Coffee, course objectives and introductions 10.00 - 11.00 Communication Skills - The Basics... Learn about: Communication Skills, Communication design, Influencing Skills...
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One to one training session was the best part of the course. It was the nice time in all.
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak... Learn about: Communication Training, Public Sector, Confidence Training...
...Working to optimum effectiveness in and around the public sector can benefit by building assertive communication skills and increasing personal confidence. However, we do not always know if our behaviour is assertive. It may be difficult to express our feelings openly and honestly, or to speak... Learn about: Communication Training, Public Sector, Confidence Training...
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I did Report writing course with them and it was truly great and especially, trainers were amazing and informative. I wanted more examples as in few reports and case studies, They could have made things better but rest was superb. It's just a suggestion. We all have a room for improvement. I enjoyed the course overall. I would recommend the same to others.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- February
... about what they want to say rather than listen to the speaker. This one-day course addresses all of these and provides you with the skills, knowledge and attitudes to become a skilled listener... Learn about: Team management, Team Bonding, Advanced Listening Skills...
- Training
- Birminghamandanother venue.
- London
- 1 Day
... towards shared objectives » Build Rapport with your customers, gain their Respect and Trust. » Learn Assertiveness skills & techniques » Be friendly...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Course
- Birminghamand2 other venues
- Manchester, Kendal
- April
- 1 Day
... more constructively and achieving win-win outcomes. This practical course lasts six hours and is suitable for anyone who would like to improve his or her self confidence and constructive communication skills or who would simply like to be able to deal more confidently with difficult people or situations. Students... Learn about: Communication Skills, Identifying Goals, Non-verbal Communication...
... more constructively and achieving win-win outcomes. This practical course lasts six hours and is suitable for anyone who would like to improve his or her self confidence and constructive communication skills or who would simply like to be able to deal more confidently with difficult people or situations. Students... Learn about: Communication Skills, Identifying Goals, Non-verbal Communication...
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I attended the Assertiveness and Confidence Building course. All that I wanted to say is that I think all areas were excellent. The practical applications of how to run and develop a mentoring course especially. As for the trainer, she was very accommodating as well as kind, proving further explanations when required. Thanks!
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The Assertiveness and Confidence building programme offered by Stand & Deliver is excellent and is having a positive impact on attendees which is probably as good an outcome as we could have hoped for! I’m very much enjoying the course especially the mix of theory and practice. The trainer is excellent and has developed a good rapport with the group and the team building element of the course is proving very worthwhile as well.
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Thanks very much for coming to our rescue with the session. Sarah did another great job and the group found it a really useful workshop.
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- Short course
- Birmingham
- 1 Day
... in an effective and confident manner. This training is intended to give participants the skills to plan, prepare and present successful presentations...
- Training
- Birminghamand9 other venues
- , Manchester, Reading, Cardiff, Oxford, Leeds, Plymouth, Bristol
- 2 Days
... or to customers. This course covers all the skills involved from preparation and planning through to delivery and dealing with audience questions. In addition...
- Course
- Birminghamand4 other venues
- Manchester, Nottingham, Bristol, Cardiff
- 1 Day
...Presentation skills play a critical role within today's business environment. However, for many people, presenting with confidence and impact is not something that comes easily. Our Professional Presentations Skills programme is lively, fun and highly informative. The training programme is designed...
- Course
- Birminghamandanother venue.
- Leicester
- Different dates available
- 3 Days
- Internship
...or Class based Starting this week Friday (Evening course - Course will continue fortnightly Friday 17:00 hrs - 20:00 hrs for 6 months) Level... Learn about: Training planning, Training evaluation, Basic Skills...
- Course
- Birminghamand5 other venues
- Leeds, London, Manchester, Edinburgh, Glasgow
- Beginner
- 1 Day
...First Presentation Skills Confident presenting in just one day Our one-day public and in-house First Presentation Skills workshop is for people... Learn about: Presentation Skills, Public Speaking, Communication Skills...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, London, Manchester, Bristol, Southampton, Reading, Swindon, Garforth, Brentwood, Oxford ...
- 1 Day
... confidence and self esteem. To highlight how to overcome your doubts and fears. To show how to develop interpersonal skills. To illustrate how to become...
... confidence and self esteem. To highlight how to overcome your doubts and fears. To show how to develop interpersonal skills. To illustrate how to become...
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I was very pleased with this course and the skills I have learnt will stay with me forever. I would definately recommend this course to both work colleagues and friends.
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I recommend this course to anyone looking to improve their assertiveness skills. Having recently started up my own company, I decided that I needed to brush up on my assertiveness and communication techniques. This course will provide you with an indepth understanding of what being assertive really means and help you to put your foot forward on the journey to becoming more assertive.
Excellent course with clear content, high quality material and a friendly flexible approach. Very useful.
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- Short course
- Birminghamand3 other venues
- Edinburgh, Manchester, Bristol
- Beginner
- 1 Day
...Course review: Writing is an essential form of business communication yet many of us are not confident about our work. We may have been poorly taught...
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Tracey was a great trainer and I must say they way she delivered training was simply outstanding. I would surley recommend this course to all. She used RMS as she fairly knew how important it was for us to get a hang on it.
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- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test their ability in listening, questioning and using non verbal communication... Learn about: Communication styles, Effective Communication, Communication Journalism...
...This Communicating Effectively course will help delegates understand and appreciate how communication determines success or failure. It will highlight key communication skills and give delegates the opportunity to test their ability in listening, questioning and using non verbal communication... Learn about: Communication styles, Effective Communication, Communication Journalism...
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Tracey was a great trainer and I must say they way she delivered training was simply outstanding. I would surley recommend this course to all. She used RMS as she fairly knew how important it was for us to get a hang on it.
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- Training
- Birminghamand5 other venues
- Manchester, Leeds, Sheffield, Luton, High Wycombe
- 2 Days
...room layout, running a seminar and handling basic preparation for a presentation. Understanding fears Handling your nerves Building your confidence Showing...
- Short course
- Birmingham
- 1 Day
...To build awareness of first impressions. To demonstrate by role play, face to face communication with customers. To identify the 5 star approach to customer service. To demonstrate by role play the user of good body language. To develop listening skills when handling complaints. To improve a...
- Course
- Birminghamand4 other venues
- Manchester, Nottingham, Bristol, Cardiff
- 2 Days
...Suitable for: This course is for anyone who wants to develop their presentation skills...
- Short course
- Birminghamand5 other venues
- Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- October
...The Advanced Presentation Skills course is an extremely practical course designed to take your existing skills a step further. The first part serves as a reminder of the fundamentals of successful presentations: good preparation, strong delivery and well-structured content. You will develop... Learn about: Marketing Communications, Communication Skills, Speaking Skills...
- Short course
- Birminghamand6 other venues
- Bristol, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- December
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Manager, Customer Retention, Customer Relationship Management...
- Training
- Birminghamand12 other venues
- Basingstoke, Guildford, Oxford, Manchester, Bristol, Southampton, Reading, Garforth, Woking, Brentwood, Nottingham ...
- 1 Day
...To demonstrate why Telephone Technique is so important. To show the importance of the Qualities and Key Skills needed for success. To illustrate how to develop the correct Attitude and Image. To illustrate why excellent Customer Service is important. To show how to use the Telephone effectively...
- Short course
- Birminghamand6 other venues
- Wymeswold, Bristol, Edinburgh, Leeds, London, Manchester
- Intermediate
- September
...12:30 Participants To Make Calls 12:30 -13:00 Brief review of calls. 13:00 - 14:00 Lunch 14:00 - 15:00 Advanced Objection Handling (This module gives participants... Learn about: Customer Relationship Management, Customer Service Skills, Customer Manager...
- Short course
- Birmingham
- 1 Day
...This one-day course is designed to explore and understand issues around assertiveness. Assertiveness is the key to good, clear, honest, professional communication; it is not about planting your heels in the ground and demanding your own way. People who interact in an assertive way are more likely...
- Course
- Birminghamand4 other venues
- Manchester, Nottingham, Bristol, Cardiff
- 1 Day
...Programme Content. Essential attitude and behaviours for successful telesales. Confidence. Drive. Belief. Preparation and planning. Effective communication techniques. Active listening skills. Productive questioning. Bridging and linking. Effective telesales technique. Dealing with resistance...
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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- Short course
- Birminghamand5 other venues
- Bristol, Edinburgh, Leeds, London, Nottingham
- Intermediate
- June
...10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements... Learn about: Dress sense, Ody language, Confidence Training...
...10:30 – 11:00 Personal Presentations (Delegates introduce themselves through a 3 minute presentation.) 11:00 – 11:15 Coffee 11:15 - 12:00 Key Elements... Learn about: Dress sense, Ody language, Confidence Training...
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Trainers were fantastic and as a matter of the fact, I never had any bad experience with PTP, even when things go haywire, results are good. They're good at communicating regarding the course and I would recommend the same to all.
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Participants enjoyed the training on every aspect. Here's why I would recommend the same to all.
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