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Customer Retention Strategy courses London
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...11:15 Coffee Break 11:15 - 12:45 Developing your Customer Care skills 12:45 - 13:00 Discussion and Action Points from the morning 13:00... Learn about: Customer relationship, Customer Retention, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course... Learn about: Customer Retention, Customer satisfaction, Customer Care...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...examine which private businesses provide the best customer service and how that can be applied to the public sector. Advanced Customer Service for the Public Sector... Learn about: Customer Manager, Public Sector, Customer Retention Strategy...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
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- Course
- London
- Different dates available
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Service Environment, Customer Manager, Strategic Planning...
...Customer Service training isn’t just for sales and customer support reps. Effectively handling both internal and external customers is an essential skill for all customer facing staff, at all levels. Having good technical skills is only half of what you need; the other half is having the skills... Learn about: Customer Service Environment, Customer Manager, Strategic Planning...
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I found the course very much involving and interesting to opt for. The trainer was great and presented the course very efficiently.
← | → see all
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Acuity offers excellent packages with access to latest technology and smart and modern facilities. I had a very good experience.
← | → see all
- Course
- Hammersmith
- Intermediate
- 1 Day
... and strategic CRM, with an overview of customer-related data and data mining. Managers looking to take customer-centred strategies to the next level... Learn about: Customer relationship, Customer Relationship Management, Customer Retention...
- Course
- Londonand2 other venues
- Manchester, Milton Keynes
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Care, Customer Retention Strategy, CRM Programs...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...Understand the key elements of outstanding customer service. Recognise the huge role of product knowledge in advanced customer service skills and how... Learn about: Customer Service, Customer Care, Customer satisfaction...
- Training
- Londonand4 other venues
- Birmingham, Wembley, London, City Of London
- Intermediate
- Different dates available
- 1 Month
...The following topics are covered: The Courts and their powers of collection; and 3 track system - (Full description in unit 2). Statutory Demands... Learn about: Debt Management, Customer Retention Strategy, Customer Service...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...styles highlights the most appropriate strategies for each individual. The ability to identify your strengths and weaknesses Understand why customers don't... Learn about: Customer satisfaction, Customer Service, Customer Retention Strategy...
- Course
- Inhouse in London
- Different dates available
- 1 Day
...Driven Product Selection process. This process requires defining the business need (or pain or problem, depending on the issue), deciding which functions... Learn about: Customer Care, Customer relationship, Customer Service Skills...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Manchester
- Intermediate
- July
...to find the right closing style to suit the person, product or situation.) 16:30 - 16:45 Summary & Action Plans Agreed... Learn about: Telephone answering, Selling skills, Customer Manager...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
- 1 Day
...Maintaining direction and monitoring progress 7. Handling difficult people and situations 8. When to bring in senior stakeholders to ensure order and momentum... Learn about: Problem Solving, Customer satisfaction, Decision Making...
- Short course
- London
- 1 Day
...and conduct performance evaluations. Course activities also cover choosing a territory strategy, conducting territory reviews, developing and using sales forecasts... Learn about: Objection Handling, Sales Strategy, Sales Training...
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