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Customer Service Courses
- Course
- Distance Learning
- Advanced
- January
- 330h
..., or takes their business to a competitor. Successful retail managers are those who understand the importance of not just meeting, but exceeding the expectations of every customer. By mastering the art of effective retail management, you immediately gain access to a rich and diverse pool of career... Learn about: Retail Management, Customer Care, Communication Training...
- Short course
- Londonand6 other venues
- Wymeswold, Birmingham, Bristol, Edinburgh, Leeds, Nottingham
- Intermediate
- 2 Days
...:45 - 11:00 Coffee break 11:00 - 11:30 Five Reasons For a Customer Not to Buy Your Product 11:30 - 12:15 The Science of Questions in Qualification 12:15... Learn about: Customer Service Skills, Customer relationship, Customer Manager...
- Course
- Online
- Intermediate
- 7h - 1 Year
..., and contributing to a safe, respectful, and supportive environment. Whether you are new to patient-facing roles or looking to enhance your existing customer service skills, this course provides practical knowledge that supports personal development and strengthens your professional profile in healthcare and... Learn about: Quality Training, Customer satisfaction, Customer Service...
- Short course
- County Antrim
- Intermediate
- 1 Day
...Customer Service / Disability Awareness (PCV) Economic Environment for Carriage of Passengers (PCV) Health, Safety and Emergencies Loading/Unloading... Learn about: Customer Service, Disability Care, Road safety...
- BTEC
- Chesterfield
- Different dates available
...If you have a passion for excellent customer service & working with people then you will enjoy this course... Learn about: Customer Service...
- Vocational qualification
- Ramsgate
- Different dates available
... of customer on a consistent basis... Learn about: Customer Service...
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
... • Organising the Services Dealing with VIP Guests • Packing Procedures • Interrelationship of Cost, Time and Stock Levels • Bar Set-up • Food Service • Silver Service • Serving Cold Beverages • Serving Drinks off a tray • Presenting and opening a bottle of wine • Tasting and Pouring Wine • Opening a bottle... Learn about: Customer Retention, Customer Relationship Management, Customer satisfaction...
- GCSE
- Barnet
...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one day. This course will help students gain entry to L2 or even L3 business related courses or business apprenticeships... Learn about: Customer Service...
- A Level
- Chesterfield
- Different dates available
... and visitors. You will also investigate the qualities that make an effective customer service representative and the sources of information which can help you to answer the questions and queries of tourists and visitors... Learn about: Customer Service...
- A Level
- Sketty
- Different dates available
.... Comply with health and safety procedures in a contact centre OPTIONAL UNITS FROM A SELECTION INCLUDING Supervise customer service activities in a contact... Learn about: Customer Service...
- Course
- Rotherham
- Different dates available
... the appropriate skills so you can begin your career in business, maybe as a customer service representative or a business support assistant... Learn about: Customer Service, Skills and Training...
- Bachelor's degree
- Barnet
...This course is for young people aged 16 - 19 who want to be able to work in business, retail, customer service or maybe be self-employed or run their own business one day. This course will help students gain entry to L2 or even L3 business related courses or business apprenticeships... Learn about: Customer Service...
- Course
- Huntingdon
... • compulsory residential visit. A variety of units will be studied during the course. Some examples include Enterprise in the Business World/Finance for Business/Principles of Marketing/Customer Service... Learn about: Customer Service...
- Course
- Sketty
- Different dates available
... to clean and store glassware.) Service of Alcoholic and Non-Alcoholic Drinks (know how to take customer orders / know how to serve alcoholic and non-alcoholic drinks / know the appropriate legislation that relates to the serving of alcoholic drinks.) Added August... Learn about: Customer Service...
- Course
- Nottingham
... people, You'll complete assessments including customer service in a commercial environment in both a kitchen and the food court and work in industry-standard kitchens and pastry rooms providing meals for paying customers... Learn about: Customer Service...
- Course
- Scarborough
- Different dates available
...Welcome Host The Welcome Host customer service training course helps participants to acquire new customer service and communication skills as well as improving their knowledge of local facilities and services... Learn about: Communication Training, Customer Service...
- BTEC
- 1 Year
... in a team · Manage or support equality of opportunity, diversity and inclusion Group E · Organise the delivery of reliable customer service · Improve... Learn about: Customer Service, Team Training...
- Course
- Toronto (Canada)and2 other venues
- Vancouver, Whistler
- Advanced
- Different dates available
...This workplace readiness program is designed for international students seeking training in and knowledge of transferable soft skills for the international or Canadian workplace. Students gain the essential industry knowledge and skills in customer service, hospitality, and tourism to allow... Learn about: Customer Service, Cross Cultural...
- Course
- St Helens
- Advanced
- September
- 2 Years
...With this advanced course, you'll be looking at UK and European destinations, improving your customer service skills, as well as investigating long haul destinations and visitor attractions, understanding how they are managed. You will also undertake interesting trips and hear from experienced... Learn about: Responsible Tourism, Customer Service, Customer Service Skills...
- NVQ
- Blended in Formby
- Different dates available
- 16 Months
... interactions with advice and guidance clients Manage personal caseload Evaluate and develop own contribution to the service Operate within networks Understand... Learn about: Management of Risk, Quality auditing, Client satisfaction evaluation...
- Training
- 1 Year
... sector, there are many opportunities for career progression from sales and customer service roles into management, buying and merchandising... Learn about: Retail Management, Customer Service...
- Vocational qualification
- Broadstairs
- Different dates available
... of customer on a consistent basis... Learn about: Key Account Management, Customer Relationship Management, Customer Service...
- Course
- Leicester
...The aviation industry is growing rapidly and if you enjoy providing great customer service and thrive of a busy working environment, you may like to consider a career in the aviation industry. This course will allow you to learn the essentials required to embark on a fantastic career in aviation... Learn about: Customer Service, Aviation Training...