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Customer Service courses Northern Ireland
- Course
- County Londonderry
- Intermediate
- 8h - 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Service, Customer Care...
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- Course
- Blended in Belfast City
- 80h
...Suitable for: Anyone in a Customer Service...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Working relationships, Attitude cycle, Customer Care Cycle...
- Course
- Dungannon
..., and they might already supervise others or manage resources. The Diploma develops customer service skills, resource allocation skills and objective setting... Learn about: Customer Service Skills, Customer Service, Team Training...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
- 2 Years
...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Hospitality Management, Food safety, Food Service...
- Bachelor's degree
- Bangorandanother venue.
- Lisburn
... or Customer Services Attendance: Full-Time 10/11-70010-BRF1B BA Business Management/Studies - Year 1 Bangor Places Available: 16 Starting Week: 06/09/2010...
- Short course
- County Antrim
- Intermediate
- 8h - 1 Day
...Customer Service / Disability Awareness (PCV) Economic Environment for Carriage of Passengers (PCV) Health, Safety and Emergencies Loading/Unloading... Learn about: Wheelchair Users, Customer Service Skills, Customer Service...
- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
...Sales process mapping is simply a series of customer-focused steps that enables the salesperson to substantively increase win rates, build customer retention, and increase revenue production... Learn about: Sales Techniques, Sales Training, Sales skills...
- Foundation degree
- Newtownabbey
- 2 Years
... in Retail Work Based Learning Retail Law Manage Retail Customer Service Supply Chain Management Leadership in Retail Course Aims The aim of the Foundation...
- NVQ
- County Londonderry
- 1 Day
...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance...
- NVQ
- Belfast City
...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...
- Course
- Blended in Belfast City
- 100h
...Suitable for: People in Customer Service roles who already have the skill required to pass Level...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
... environment. The programme equips learners with the necessary knowledge and skill to provide quality service, handle calls professionally and efficiently and communicate effectively. This course also aims to provide delegates with a fundamental understanding of the importance of team work in meeting... Learn about: Customer Service, Call Centre Skills, Call Centre...
- Training
- Belfast Cityandanother venue.
- Derry
- 10 Days
...Course review: So you want to gain your fitness instructor qualification? Your first fitness instructor qualification is the most important step of your new career... Learn about: Develop good customer service...
- BTEC
- Newry
- Different dates available
- 1 Year
... three specialist units Core units The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations... Learn about: Tourism Development, Travel and Tourism, Travel Tourism...
- Vocational qualification
- Downpatrickandanother venue.
- Lisburn
- 648h
...: 18 Hours Total: 648 Expected length: 1 Year Contact: MRS Price or Customer Services Attendance: Full-Time...
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- Vocational qualification
- Nutts Corner, Crumlin
- Different dates available
- 35h
.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...
.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...
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- Course
- Inhouse in Belfast City
- Intermediate
- Different dates available
... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Customer Manager, Customer Care, Customer Service Skills...
- BTEC
- Newtownabbey
- 1 Year
...Units include: The UK Travel and Tourism Industry Exploring Customer Service in Travel and Tourism UK Travel and Tourism Destinations Exploring Marketing in Travel and Tourism If you are accepted onto this course without a Grade C or above in Maths and/or English you will be required to complete... Learn about: Full Time...
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