Customer Service courses Northern Ireland

...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Service, Customer Care...

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

...Suitable for: People in Customer Service roles who already have the skill required to pass Level...

...This course prepares students for a wide range of jobs including chef, food service personnel and bar persons in hotels, restaurants and contract catering and the opportunity to travel within the catering industry to world-wide hotels and restaurants. Successful students can also continue... Learn about: Professional Cookery, Food safety, Hospitality catering...

...Customer Service / Disability Awareness (PCV) Economic Environment for Carriage of Passengers (PCV) Health, Safety and Emergencies Loading/Unloading... Learn about: Wheelchair Users, Road safety, Legal Framework...

...Suitable for: Customer Service NVQs are aimed at people who are in job roles where they deliver service to customers. These qualifications will help employers and employees achieve and demonstrate total quality as part of a continuous customer-service improvement programme...

...Suitable for: Anyone in a Customer Service...

...Success in this course enables students to take up relevant employment or progress to a further course of training in this important area of work. This course is suitable for This course aims to provide a nationally recognised qualification in food and beverage service or bar work within... Learn about: Customer Care, Food Hygiene, Food Handling...

... in the fast moving and dynamic food and beverage service sector of the industry, typically you will work in restaurants displaying excellent technical and customer service skills...

...You will receive online support, student handbooks, manuals, slide presentations, videos tutorials, animation and much more. Suitable for: Entry Level... Learn about: Develop good customer service...

...Suitable for: Anyone responsible for food and drink service...

...Good customer service is of vital importance for all businesses, large or small. It is more important now than ever to retain loyal customers and encourage rapport with existing and new customers. This course is designed to raise awareness of the Customer Service standards required... Learn about: Customer Care, Working relationships, Customer Service Skills...

..., and they might already supervise others or manage resources. The Diploma develops customer service skills, resource allocation skills and objective setting... Learn about: Customer Service Skills, Skills and Training, Food Beverage Service...

.... training in Working Time Directive / Tachograph rules * Health & Safety, Service & Logistics - e.g. first aid and issues such as passenger safety, customer...

... on setting tables, service methods and service of wines. Food Preparation. Students will gain basic knife skills whilst... Learn about: Travel and Tourism, Tourism Development, Hospitality Management...

...’ Receiving Delivery of Orders Updating the Ledgers Sage 50 Accounts training course session 6 - Customer Discounts Understanding the Discounts available...

... building skills and identifying the value your company brings to your customers. We tailor our solutions and approach to every company we work with to best satisfy their needs and objectives... Learn about: Customer Service Skills, Customer Care, Customer Manager...

...· Make successful outgoing sales calls with confidence · Understand why customer care is important · Be more prepared, organised and plan well... Learn about: Telephone Skills, Customer Retention, Customer Care...

...It may be possible to include specific company or organisational policies within this course. Suitable for: staff with the communication tools and insights into customer expectations to enable them to provide service excellence and contribute to increased business performance...

... course session 4 - Customer Invoices and Credit Notes Using the Batch Invoice Routine Creating and Printing Service Invoices Net value discounts Deposits...