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Customer Service courses Northern Ireland
- Training
- Ballymenaand9 other venues
- Birmingham, London, Manchester, Glasgow, Croydon, Leeds, Bristol, Newcastle Upon Tyne, Wokingham
- 2 Days
...’ Receiving Delivery of Orders Updating the Ledgers Sage 50 Accounts training course session 6 - Customer Discounts Understanding the Discounts available...
- NVQ
- Belfast City
... Specialist or bespoke software Optional units – group B 303 Supervise an office facility 304 Procure products and services 305 Manage and evaluate customer...
- Short course
- Belfast City
- 1 Day
...Suitable for: Suitable for anyone in a customer facing environment...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...· Make successful outgoing sales calls with confidence · Understand why customer care is important · Be more prepared, organised and plan well... Learn about: Customer Retention, Sales Training, Confidence Training...
- Course
- Portadown
- 3 Days
... Exploiting Good Customer Service Territory & Account Allocation Account Development Strategies (ADS) Determine the Factors - Plus and Minus that affect...
- Vocational qualification
- Newry
- Different dates available
...This course is suitable for Several pathways are available: Food & Beverage Service. An introduction to the skills required for food and beverage service in a variety of settings. Health, Safety and Hygiene form the core of the programme. A practically based programme including 'hands-on' sessions... Learn about: Tourism Development, Part Time, Food Beverage Service...
- Vocational qualification
- Holywood
... - Understanding equal opportunities - Work experience - Developing customer service skills - Using faxes and photocopiers - Personal career planning...
- Course
- Dungannon
...The level 2 diploma in Professional Food and Beverage Service will equip you with the skills and knowledge necessary to hold an exciting position in the ever changing hospitality and catering Industry. This qualification is aimed at those who love meeting people and dealing with customer requests...
- BTEC
- Newry
- Different dates available
- 2 Years
... in Hospitality consists of five core units plus thirteen specialist units. Core units The Hospitality Industry Customer Care in Hospitality Health, Safety... Learn about: Hospitality Management, Hospitality catering...
- Short course
- Belfast City
- 1 Day
...Suitable for: Anyone who has attended the Welcome Host programme who works in a customer facing...
- Vocational qualification
- Holywood
... qualifications. Subjects studied will include: - Building a personal career portfolio - Developing customer service skills - Making choices in pursuit of personal...
- BTEC
- Newtownabbey
- 2 Years
... Operations, Hotel Management, Conference and Event Management, Customer Services, Holiday Rep, Adventure Tourism, Visitor Attractions, Public Sector Tourism, Heritage, Entertainment and Leisure, Transport etc. If you decide to go to university or college you could take a degree or a Level 5 BTEC Higher... Learn about: Full Time...
- NVQ
- Belfast City
... customer service problems Work with others to improve customer service...
- Training
- Galgorm, Ballymenaand20 other venues
- Birmingham, London, Manchester, Glasgow, Croydon, Leeds, Bristol, Newcastle Upon Tyne, Dereham, Wokingham, Reading ...
- 2 Days
... course session 4 - Customer Invoices and Credit Notes Using the Batch Invoice Routine Creating and Printing Service Invoices Net value discounts Deposits...
- Short course
- Belfast City
- Beginner
- Different dates available
- 1 Day
...The development of customer relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely... Learn about: Persuasion Skills, Telephone answering, Skills and Training...
- Vocational qualification
- Newry
- Different dates available
- 1 Year
...-4 including Professional Cookery, Housekeeping and Cleaning, Food and Drink, Hospitality Supervision, Customer Service and Front Office. How... Learn about: Part Time, Quality Training, Hospitality Management...
- Vocational qualification
- Holywood
... Act as they react to alcohol retailers and services Licensing Law in relation to the protection of children from harm The social responsibilities...
- Course
- Blended in Belfast City
...Suitable for: Anyone responsible for food and drink service...
- NVQ
- Belfast City
... and facilities for distributing stock Unit B26 Monitor and modify systems and facilities for distributing stock Group 2: Customer services - A maximum of two units...
- NVQ
- Newryand2 other venues
- Armagh, Portadown
- Different dates available
... the Hospitality Industry. Students will be trained in: safety. Hygiene and security. customer care. effective teamwork. cash handling. preparation of service areas. practical service of food and drink for a variety of service styles (counter service). table service. buffet service... Learn about: Part Time, Food Beverage Service, Food Hygiene...