Free customer service courses

.... Learn new techniques for providing good customer service. Look at your own personal...

...Customer Service NVQ Level 2 The Customer Service NVQ Level 2 recognises the essential interpersonal skills that are required when dealing with...

...To help participants to acquire new customer service and communication skills, and improve their knowledge of local facilities and services. Suitable for: Anyone...

... an idea of what working in customer service is like and of the different skills required to work within customer serivce. The Level 1 units build on these...

...This course is an ultimate guide to have a holistic understanding of all the aspects of Customer Service and identifying customer expectations. With interactive and engaging video lessons, you will develop your skills, competencies, and discover the tools and techniques needed to serve customers... Learn about: Customer Service, Customer Service Skills...

... tool Dealing with difficult customers How to improve Study Time: 5 hours Method of Delivery: 1...

...Customer service skills are invaluable to any business and as such customer service qualifications are thought of very highly by employers. Available at: Workplace and Evesham campus or Malvern campus Length: 1 YEAR COURSE. Customer service skills are invaluable to any business and as such customer... Learn about: Customer Service...

...This qualification is aimed at individuals who are undertaking a career in a customer facing role. It is suitable for those who have just started a job, for those who are changing their career path and for those who want recognition of their skills and experience... Learn about: Customer Service...

...This workshop helps participants identify different types of customers and strategies needed to successfully manage them. Customers who find it hard to communicate, make decisions or who are in the wrong can all be very challenging. Participants will identify and practice the skills they...

...The Pearson BTEC Level 1 Award in Principles of Customer Service is designed to provide learners with the skills required for working within any customer service environment. The qualification is suitable for all learners to help you better understand the sector, in order to support your career... Learn about: Customer Service...

... with both internal and external customers. Whichever path your career takes you down, customer service skills will be essential for your success... Learn about: Customer Service...

...Course Overview: This qualification can be aimed at anyone as Customer Service applies to every job role even if external customers are not involved. Fully funded, subject to eligibility. Please contact us to find out more... Learn about: Customer Service...

...Introduction to Customer Service Course Length: 1 day Course Days: To be confirmed Start Date: Throughout the year Course Content... Learn about: Customer Service...

...Advanced Apprenticeship in Customer Service Course Length: Work-based delivery over a minimum* of 18 months, dependent on initial assessment... Learn about: Customer Service...

... Host Principles of Customer Service Course will give your staff the skills and knowledge to deliver excellent customer service that will give... Learn about: Customer Service Skills, Customer Service, Skills and Training...

... your knowledge of customer service, and give you a clear understanding of your responsibilities within an organisation. It is focused on providing practical skills, and you will gain real experience working in the college shop. The course is ideal for students progressing from Customer Service Skills... Learn about: Skills and Training, Customer Service Skills, Customer Service...

... into the Customer Service job role would have some prior experience in a customer service job role. Fully funded, subject to availability. Please contact us to find out more... Learn about: Customer Service...

...Intermediate Apprenticeship in Customer Service Course Length: Work-based delivery over a minimum* of 12 months, dependent on initial assessment... Learn about: Customer Service...

...On this course, you will learn to deliver the Principles of Customer Service programme, which gives front line staff the skills and knowledge to deliver excellent customer service that will give their business great reputation... Learn about: Customer Service...