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Government Funded Customer Care courses
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Communication Training, Social Work, Customer Care...
- BTEC
- Lincoln
- 1 Year
... Working in Business, Retail and Administration Introducing Customer Service In addition students study 2 personal skills units and 3 vocational option units... Learn about: Business Administration, Sales Techniques, Full Time...
- Vocational qualification
- Lincoln
- 1 Year
... contribution when working in a team and develop professional skills in the preparation, cooking and serving of food to customers. Level: 2 Course Type: Full... Learn about: Environmental Health, Full Time, Customer Service...
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Business Organisation, Sales Techniques, Business and Management...
- BTEC
- Lincoln
- 2 Years
...Work will be assessed through achievement of specific unit learning outcomes, each unit will have specific assessments to be passed. Most work will... Learn about: Retail Sales, Sales Techniques, Customer Care...
Similar training in other typologies
- Short course
- Online
- Intermediate
- Different dates available
... and role-playing delegates will improve their customer-care skills when answering the telephone... Learn about: Customer Care...
- Course
- Online
- Intermediate
- Different dates available
... service, dealing with difficult customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required... Learn about: Relationship Building, Customer Care, Customer Relationship Management...
- Course
- Distance Learning
- January
... Customer Loyalty Plus more Module 15 - Importance of Effective Communication This module covers the following topics: Developing a Communication Strategy... Learn about: Confidence Training, Ms Office, Office IT...
- Short course
- Online
- Different dates available
... course. There are always new skills to learn and new knowledge to accumulate when you work as a customer service manager, this Customer Care course will fully prepare you to embrace all of the essentials skills and knowledge in this field... Learn about: Customer Service, Customer Care, QUALITY LICENCE SCHEME...
- Course
- Distance Learning
...How Everybody in the Organisation Can Affect Customer RelationshipsAll of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...
- Short course
- Online
- Beginner
- Different dates available
- 3 Months
... are also important in generating and enhancing goodwill in your customers. This will result in content and happy customers who will come back to buy from you again and again, simply because you have given them customer satisfaction... Learn about: Customer Service, Customer satisfaction, Customer Care...
- Course
- Distance Learning
- Different dates available
...The Certificate in Effective Customer Care is ideal for those looking to develop a career in a customer focused role. The aim of the course is to give people, at all levels, the essential knowledge needed to offer the best professional approach to customer service. It will highlight the key areas... Learn about: Service Principles, Dealing with Customer Complaints, Providing Information...
- Course
- Online
- Different dates available
...The Customer Care Certificate will give you all of the information you require to effectively deal with customers in any situation. This is a comprehensive training course that covers all you will require to care for customers, clients and others you encounter when on the job.Customer... Learn about: Online Course, Customer Services, CPD Short course...
- Course
- Distance Learning
- Beginner
- Different dates available
- 12 Months
..., customer service and legislation, dealing with customer complaints and helping customers with particular needs... Learn about: Customer Care, Effective Customer Care, Customer Service...
- Course
- Online
- Different dates available
...-quality customer care.The course is built around a set of acted-out scenes in which you get to see examples of how to provide high-quality customer care and - importantly - telling examples of how not to do it. This approach enables you to get a clear picture of what is involved in effective customer... Learn about: Quality Training, Customer Care, Telephone Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- November
... encouraged to look through the eyes of the customer and, by means of a series of role-plays are able to understand and implement a series of measures to ensure that their business is always seen in the best light... Learn about: Customer Complaints Calls, Incoming Calls, Handling Complaints...
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. This self-paced programme is available 24/7 providing you with the flexibility to train at the pace, location and time of your choosing. Accredited certificate from Ofqual's... Learn about: Service reports and dashboards, Service Operations, Service outsourcing sales...
- Course
- Distance Learning
- Different dates available
- 2 Years
... the CUSTOMER CARE domain... Learn about: Care Management, Customer Care, Business Administration...
- Course
- Cardiff
- Different dates available
- 1 Day
...The Knowledge Academy Introduction to Customer Care 1 day course covers the following topics: Introduction Introduction to Customer Care is a one-day... Learn about: Body Language, Customer Care, Communication Skills...
- Course
- London
...In today's competitive environment the supplier who operates a strongly customer focused, service oriented approach is far more likely to achieve business success. This course will teach delegates practices which will protect company image and enhance customer loyalty and satisfaction... Learn about: Customer Care...