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Government Funded Customer Care courses
- Vocational qualification
- Lincoln
- 1 Year
... contribution when working in a team and develop professional skills in the preparation, cooking and serving of food to customers. Level: 2 Course Type: Full... Learn about: Environmental Health, Full Time, Food safety...
- BTEC
- Lincoln
- 1 Year
... Working in Business, Retail and Administration Introducing Customer Service In addition students study 2 personal skills units and 3 vocational option units... Learn about: Sales Techniques, Business Presentation Skills, Business and Administration...
- BTEC
- Lincoln
- 2 Years
...Work will be assessed through achievement of specific unit learning outcomes, each unit will have specific assessments to be passed. Most work will... Learn about: Relationship Counselling, Sales Techniques, Confidence Training...
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Full Time, Business and Management, Part Time...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Verbal Communication, Cross Cultural Communication, Social Work...
Similar training in other typologies
- Short course
- Edinburgh
- Intermediate
- 1 Day
.... To use a range of strategies for communicating effectively with customers. To adapt your behaviour and deal positively with difficult customer interactions. Suitable for: Anyone who works in a front line customer service position and who would like to improve their skills, confidence and overall success... Learn about: Customer Service, Building Rapport, Selling skills...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... in the development of a number of job roles in the adult social care sector... Learn about: Management according to relevant competence, Social care, Communication Skills...
... in the development of a number of job roles in the adult social care sector... Learn about: Management according to relevant competence, Social care, Communication Skills...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Retention Strategy, Customer Service, Customer Care Skills...
- Course
- County Londonderry
- Intermediate
- 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Service, Customer Care...
- Course
- Distance Learning
- Advanced
- January
- 330h
... products and services to customers. Now more than ever, it’s all about the customer experience. Everything and everyone the customer encounters from the moment they enter the store influences their impression of the retailer. Ultimately, it’s these impressions that determine whether a customer returns... Learn about: Customer Services, Retail Management, Communication Training...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...To raise the awareness of customer service and assist delegates in providing exceptional customer care. Suitable for: Any customer or client-facing employees, face to face or telephone contact... Learn about: Telephone Skills, Listening Skills, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Care, Customer satisfaction, Customer Relationship Management...
- Course
- Enfield
- Intermediate
- 6 Months
...An excellent opportunity to learn the skills required to provide excellent customer service, taught to Level 3 standards. This is ideal for business owners, service workers, or anyone in a client-facing environment... Learn about: Customer Care, Service Management, Front Desk...
- Course
- Distance Learning
- Advanced
- January
- 370h
... - Developing a Business or Product Idea Developing Your Product Idea Identifying Your Target Market and Customers Developing Your Value Proposition Developing... Learn about: Marketing Skills, Entrepreneurial Leader, Market & Customers...
- NVQ
- Online
- Different dates available
- 100h - 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Care, Customer Retention, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer satisfaction, Customer Retention, Customer relationship...
- Course
- Online
- Intermediate
- Different dates available
- 6h
..., the course teaches you about Ethics 101 and leadership essentials, the ways of creating a strong customer care team, and the proper training session to the employees for business success... Learn about: Team Training, Ethics 101, Customer Care...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...
- Course
- Distance Learning
- January
- 400h
... Customer Loyalty Plus more Module 15 - Importance of Effective Communication This module covers the following topics: Developing a Communication Strategy... Learn about: Communication Training, Office IT, Tourism management...
- Short course
- Online
- Intermediate
- Different dates available
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer... Learn about: Customer Care, Customer satisfaction...