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Government Funded Customer Care courses
- Vocational qualification
- Lincoln
- 1 Year
... contribution when working in a team and develop professional skills in the preparation, cooking and serving of food to customers. Level: 2 Course Type: Full... Learn about: Team Training, Part Time, Customer Service...
- BTEC
- Lincoln
- 1 Year
... Working in Business, Retail and Administration Introducing Customer Service In addition students study 2 personal skills units and 3 vocational option units... Learn about: Business Administration, Team Building, Business and Administration...
- BTEC
- Lincoln
- 2 Years
...Work will be assessed through achievement of specific unit learning outcomes, each unit will have specific assessments to be passed. Most work will... Learn about: Sales Techniques, Bereavement Counselling, Relationship Counselling...
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Customer Care, Sales Techniques, Business Environment...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Communication Training, Full Time, Media Marketing...
Similar training in other typologies
- Short course
- Edinburgh
- Intermediate
- 1 Day
.... To use a range of strategies for communicating effectively with customers. To adapt your behaviour and deal positively with difficult customer interactions. Suitable for: Anyone who works in a front line customer service position and who would like to improve their skills, confidence and overall success... Learn about: Customer Care, Customer Service Skills, Dealing with difficult customers...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... in the development of a number of job roles in the adult social care sector... Learn about: Communication Skills, Customer Care, Customer Service...
... in the development of a number of job roles in the adult social care sector... Learn about: Communication Skills, Customer Care, Customer Service...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
← | → see all
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer satisfaction, Customer Care, Customer Retention...
- Course
- County Londonderry
- Intermediate
- 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Care, Customer Service...
- Course
- Distance Learning
- Advanced
- January
- 330h
... products and services to customers. Now more than ever, it’s all about the customer experience. Everything and everyone the customer encounters from the moment they enter the store influences their impression of the retailer. Ultimately, it’s these impressions that determine whether a customer returns... Learn about: Customer Service, Logistics strategy, Retail Management...
- Short course
- Inhouse in Avon
- Intermediate
- Different dates available
- 1 Day
...To raise the awareness of customer service and assist delegates in providing exceptional customer care. Suitable for: Any customer or client-facing employees, face to face or telephone contact... Learn about: Customer Care, Assertive Behaviour, Telephone Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Service Skills, Customer Retention, Customer Retention Strategy...
- Course
- Enfield
- Intermediate
- 6 Months
...An excellent opportunity to learn the skills required to provide excellent customer service, taught to Level 3 standards. This is ideal for business owners, service workers, or anyone in a client-facing environment... Learn about: Client satisfaction evaluation, Front Desk, Customer Service...
- Course
- Distance Learning
- Advanced
- January
- 370h
... - Developing a Business or Product Idea Developing Your Product Idea Identifying Your Target Market and Customers Developing Your Value Proposition Developing... Learn about: Entrepreneurial Leader, Marketing Skills, Financial Training...
- NVQ
- Online
- Different dates available
- 100h - 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention Strategy, Customer Care, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Retention Strategy, Customer Care, Customer Manager...
- Course
- Online
- Intermediate
- Different dates available
- 6h
..., the course teaches you about Ethics 101 and leadership essentials, the ways of creating a strong customer care team, and the proper training session to the employees for business success... Learn about: Customer Care, Team Training, Ethics 101...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...
- Course
- Distance Learning
- January
- 400h
... Customer Loyalty Plus more Module 15 - Importance of Effective Communication This module covers the following topics: Developing a Communication Strategy... Learn about: Quality Training, Ms Office, Customer Care...
- Short course
- Online
- Intermediate
- Different dates available
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer... Learn about: Customer satisfaction, Customer Care...