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Government Funded Customer Care courses
- Vocational qualification
- Lincoln
- 1 Year
... contribution when working in a team and develop professional skills in the preparation, cooking and serving of food to customers. Level: 2 Course Type: Full... Learn about: Environmental Health, Full Time, Food safety...
- BTEC
- Lincoln
- 1 Year
... Working in Business, Retail and Administration Introducing Customer Service In addition students study 2 personal skills units and 3 vocational option units... Learn about: Customer Care, Full Time, Part Time...
- BTEC
- Lincoln
- 2 Years
...Work will be assessed through achievement of specific unit learning outcomes, each unit will have specific assessments to be passed. Most work will... Learn about: Relationship Counselling, Sales Techniques, Confidence Training...
- BTEC
- Lincoln
- 1 Year
...This course is designed to provide a focused and specialist work-related qualification for those wishing to work in the administration sector where advanced... Learn about: Business Administration, Business Organisation, Sales Techniques...
- A Level
- Lincoln
- 2 Years
... number of careers such as social work, teaching, human resources, advertising, the media, marketing, public relations, hospitality, customer... Learn about: Customer Care, Communication Training, Cross Cultural Communication...
Similar training in other typologies
- Course
- London
- Different dates available
...This course will help you feel more confident when dealing with the public e.g. in a shop, café or at reception. You will practise greeting customers, understanding what they want and responding to their requests. You will learn the language for offering suggestions and giving advice, describing... Learn about: Customer Care...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...An intensive, practical and activity-based programme building the delegate's knowledge, skills and the will to support customers, ultimately to deliver outstanding customer service. This Outstanding Customer Service Skills training course is available throughout the... Learn about: Customer Service, Customer relationship, Customer Service Skills...
- Course
- Distance Learning
...How Everybody in the Organisation Can Affect Customer RelationshipsAll of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...
- Training
- Inhouse
- Intermediate
- 1 Day
...Become a fully proficient Customer Service service adviser with this intense workshop. You'll learn how to deal with difficult and challenging situations, the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face... Learn about: Professional development, Career Development, Staff Motivation...
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...This accredited qualification has been designed for delivery to all learners working or preparing to work in a customer service role or where using the telephone is a part of their role... Learn about: Customer satisfaction, Customer Retention Strategy, Customer Service Skills...
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
...Saying 'No is particularly difficult when dealing with customers but there are occasions where this is the only sensible course of action. This course helps delegates manage customer's expectations and how objections can be handled in a positive... Learn about: Customer Care, Customer relationship, Customer Manager...
- Course
- Distance Learning
...It costs six times more to gain a new customer than to keep an existing one.All of our trainers are experts in their field. Your training will be second to none. Call or email for an immediate quotation for your companies training requirements... Learn about: Customer Care...
- Short course
- Edinburgh
- Intermediate
- 1 Day
.... To use a range of strategies for communicating effectively with customers. To adapt your behaviour and deal positively with difficult customer interactions. Suitable for: Anyone who works in a front line customer service position and who would like to improve their skills, confidence and overall success... Learn about: Dealing with difficult customers, Problem Solving, Customer Service...
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Overall excellent.
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
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- Vocational qualification
- Distance Learning
- Different dates available
- 12 Months
... in the development of a number of job roles in the adult social care sector... Learn about: Management according to relevant competence, Adult care, Social care...
... in the development of a number of job roles in the adult social care sector... Learn about: Management according to relevant competence, Adult care, Social care...
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Overall excellent.
← | → see all
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Experienced, competent and knowledgable assessor. I couldn't have chosen a better training organisation to enrol on for my Level 5 Diploma.
Thank you Gate Way Success. I am one step closer to achieving my goals.
Kevin.
← | → see all
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer Relationship Management, Customer relationship, Customer Retention...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Customer Care, Customer Service Skills, Effective Communication...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...Course Syllabus This course consists of the following units: Unit 1 – Verbal Communication Techniques. Unit 2 – Who Are Your Customers? Unit 3... Learn about: Sales Process, Sales Techniques, Customer Care...
- Course
- County Londonderry
- Intermediate
- 2 Days
...As long as all course components are complete for organisation with fewer than 250 employers. Funding only available until March Principles of Customer Service Ambassador Programme... Learn about: Customer Service, Customer Care...
- Short course
- Online
- Intermediate
- Different dates available
...This customer satisfaction as a selling tool course is for those who wish to manage high levels of customer care through their teams. Delegates will learn how to be pro-active with customer care and directly contact clients to ensure they are experiencing high levels of customer... Learn about: Customer satisfaction, Customer Care...