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NVQ Customer Service
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
... to work in, an information, advice or guidance role such as: - Careers advisor - Counsellor - Customer Service Advisor - Debt advisor - Employment advisor... Learn about: Customer Service, Full Time...
... to work in, an information, advice or guidance role such as: - Careers advisor - Counsellor - Customer Service Advisor - Debt advisor - Employment advisor... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
← | → see all
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
← | → see all
- NVQ
- Distance Learning
- Different dates available
- 1 Year
.../mediation; Problem solving. Unit 4 - Service The following topics are covered: Internal and external customers; Developing customer service in others; Service... Learn about: Customer Service, IT Development, Skills and Training...
- NVQ
- Folkestone
- Different dates available
- 9 Months
... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Key Account Management, Customer Relationship Management, Customer Retention...
- NVQ
- Online
- Different dates available
- 12 Months
... and expectations for equality and diversity and context in the workplace Unit 7: Understand how to deliver customer service and resolve problems (30 hours... Learn about: Team Training, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... better. Gain a good comprehension of how to interact and deal with customers and what it takes to provide excellent customer service both in person and over the phone. By the end of the course, you will gain knowledge of handling customer complaints, enduring stress, and understand how customer service... Learn about: Customer Service, Customer Service Skills...
- NVQ
- Folkestone
- Different dates available
- 9 Months
.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Customer Relationship Management, Key Account Management...
- NVQ
- Grantham
- 1 Year
.../Pedicure. Retail. Team Work & Customer Service Waxing. You may be required to continue... Learn about: Part Time, Customer Service, Basic IT...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Unit Four –Concluding the Client Assignment and Obtaining Client Sign-Off The following topics are covered: Recording progress; Negotiating revisions to the programme... Learn about: Key Account Management, Relation Management, Customer Relationship Management...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Key Account Management, Team Training, Customer Care...
- NVQ
- Online
- Different dates available
- 1 Year
... the essentials of sales management, using a prospect board, customer communications, conducting market research, putting together business plans, the path to efficiency and effective customer service... Learn about: Customer Service, Market Research, Sales and marketing...
- NVQ
- Online
- Different dates available
- 1 Year
... Guidelines Special Tasks Customer Service Role Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers... Learn about: Customer Service, Legal Secretary...
- NVQ
- Folkestone
- Different dates available
- 1 Year
... and organisational effectiveness; health and safety in ICT and contact centres; customer care; interpersonal... Learn about: Customer Retention, Team Leader, Key Account Management...
- NVQ
- Online
- Different dates available
- 1 Year
... you how to provide a high level of administrative support specifically for lawyers and legal executives. The course will assist you with the daily tasks involved in running a legal service or law firms. If you are interested in law and want to develop administrative skills in the legal sector,... Learn about: Customer Service, IT Law, Ms Word...
- NVQ
- Ponteland
...Who is the course for? This course is suitable for those who undertake customer service practices in their work. Do I need any formal qualifications... Learn about: Customer Service...
- NVQ
- Wolverhampton
... qualifications suitable for anyone whose job includes working in a customer service environment or working... Learn about: Sales Techniques, Customer Service, Customer Care...
- NVQ
- Bridgwater
... with and support customers and you may be seeking career progression through jobs involving customer service operations... Learn about: Customer Service...
- NVQ
- Inhouse
- 18 Months
...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently... Learn about: Part Time, Customer Service...
- NVQ
- Bridgwater
...This is for people working in a customer service sector. It is intended for individuals whose job role involves dealing with customers. You will be contributing to deliver a service to a wide range of customers within your organisation... Learn about: Customer Service...
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Usefull entry level course. Has given me the confidence to take the higher levels
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- NVQ
- Inhouse
- 12 Months
..., practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered... Learn about: Cutomer service, Customer satisfaction, Customer Service...
..., practical way that is relevant to the work context and aids career progression. The qualification is flexible, allowing learners to choose units that best fit their needs, whilst at the same time ensuring that essential areas of knowledge, skill and competence from the customer service sector are covered... Learn about: Cutomer service, Customer satisfaction, Customer Service...
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Usefull entry level course. Has given me the confidence to take the higher levels
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- NVQ
- Lincoln
- 1 Year
... to prove their competence in a customer orientated position... Learn about: Sales Techniques, Customer Care, Retail Sales...