Personal Development courses Northern Ireland

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently... Learn about: Problems and changes management, Conflict Management, Problem Solving...

...Negative Emotions and Values transitions. Some areas of business coaching. Client overview sheet. SWOT Analysis. How to increase bottom... Learn about: Time line therapy, Leadership development, NLP master practitioner training Manchester...

...programme that is delivered in a fun and interactive way. The focus is on working as a team on a number of projects that lead to a City & Guilds Level 1 Certificate...

...Health Leadership as a driver for success Integrated Psychology of Leadership Correlating emotional intelligence to leadership Transformational LeadershipBuilding... Learn about: Emotional Intelligence, Organisational healt...

...by the sense of dread or apprehension. This course is designed to give participants a full understanding of how to prepare and deliver an effective presentation with confidence... Learn about: Confidence Training, Power Point, Skills and Training...

...How to build rapport, which the foundation of influence. Learn how to use your voice to gain rapport, even on the phone. How to disagree and yet keep rapport... Learn about: Time line therapy, Life Coaching, Business Coaching...

...that individuals can use to deal with stress and reduce it to a manageable level. Identify the symptoms of stress. Explain what is meant by stress and work-related stress... Learn about: Coping With Stress, Behavioural Therapy, Risk Assessment...

...of real value to their organisation. Assessment Methods In course assessments and a management report. Achievements/Qualifications The ILM Level 5 Diploma...

...Assertive people are much more effective at work and they are able to handle what might be considered as difficult situations a lot better than others... Learn about: Body Language, Verbal Skills, Communication Training...

...Diving much deeper than simply working towards a goal or outcome. Many life coach courses teach how to do transactional coaching. Our life coaching courses... Learn about: Leadership development, Management Development, Time line therapy...

...Preparing for the occasion Preparing for your audience Bringing your Presentation to Life How to make a good impression from the start Getting your point... Learn about: Presentation material, Confidence Training, Fundamentals of Presenting...

...Handling questions - Visual aids and visual impact - Practice, feedback and guidance...

...· Emails · Utilising time management tools Productive meetings · Time saving and value-added aspects of meetings Delegation How to delegate effectively... Learn about: Stress and Anxiety, Problem Solving, Stress Management...

...of managing others Have practical tips on making the transition to team leader / supervisor / manager Develop their communication skills to increase the effectiveness of upward... Learn about: Communication Training, Good Understanding of English Language, Team Leader...

...either in the workplace or for life in general. It is also ideal for experienced negotiators who want to refresh and improve their skills. Once you have enquired... Learn about: Telephone answering, Customer Service Skills, Persuasion Skills...

...· How to build and maintain rapport with colleagues and clients · Developing your interpersonal skills – stating your case, listening skills... Learn about: Communication Skills, Improve Communication, Listening Skills...

...Most of us struggle with ongoing pressures and demands from our work, family and personal life and excessive long-term pressure can lead to a string... Learn about: Time management, Stress and Anxiety, Risk Assessment...

...difficult behaviour · The impact of work behavioural styles on working relationships · An introduction to transactional analysis Useful communication skills... Learn about: Behavioural intervention techniques, Decision Making, Difficult People...

...and act as ‘a short cut to experience’. Successful team leaders achieve their objectives by developing and inspiring team members to have confidence in... Learn about: Communication Skills, IT Development, Team Leader...

...the Chairperson · Preparation required by the Chairperson · The skills of processing, using statements, questions and summarising · Keeping control of... Learn about: Time management, Communication Skills, Timetable scheduling for Management...