Personal Development courses Northern Ireland

...In any working environment, managing customer expectations requires a wide range of interpersonal skills and techniques. The ability to deal confidently... Learn about: Conflict Management, Managing Conflict, Skills and Training...

...you will receive your manual and pre-course MP3's. This will start preparing you for the live training. Day 1. Recap and questions from module... Learn about: Time line therapy, Coaching Skills, NLP master practitioner training Manchester...

...Building Residential – a week of outdoor pursuits completely free • Weeks 3 – 6 – Community Project – painting, gardening, art work and making a difference...

...issues with your peers; Develop a leadership pathway for you to action; Create new and meaningful networks. CEOs / Managing Directors interested in growing... Learn about: Emotional Intelligence, Organisational healt...

...· The importance of timings · Consideration of your delivery environment · Other critical preparations Building and structuring a presentation · Gathering... Learn about: Confidence Training, Good Understanding of English Language, Presentation Skills...

...Skills in observing other people. How to create positive change in yourself and others. The conscious use of language. How to set effective value-driven... Learn about: Business Coaching, Time management, Coaching Skills...

...to control the levels of stress experienced. Employers have a duty under the The Health and Safety at Work (Northern Ireland) Order 1978 to protect... Learn about: Coping With Stress, Behavioural Therapy, Causes of Stress...

...Understanding the management role Developing management skills Developing the reflective manager Managing improvement ILM Certificate/Diploma in Leadership...

...aggressive and passive behaviours and their impact on others. · Identify their own behaviour – are they getting the results they need or want?... Learn about: Verbal Skills, Assertive Behaviour, Negotiation Skills...

...the following and more. How to set goals and install them in your future. Wheel of life. Default Diary. Attitude of Gratitude. A number of Time Management check lists... Learn about: Time management, Management Development, Personal Development...

...and thinking on your feet Beating last minute nerves Staying calm when there are delays in starting or technology failures... Learn about: Planning and structuring, Presentation techniques, Confidence Training...

...The course covers all the key skills required from planning, preparation and delivery, through to dealing with difficult questions. Suitable...

...· Identify areas where time is not used effectively · Know how to prioritise their activities and deal with conflicting priorities · Improve their organisational... Learn about: Conflict Resolution, Problem Solving, Decision Making...

...As a result of attending this course, delegates will be able to: · Understand the role and responsibilities of managing others · Have practical tips... Learn about: Communication Training, Skills and Training, Good Understanding of English Language...

...we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion. Confirmation details... Learn about: Negotiation Skills, Customer Care, Telephone answering...

...equip participants with the tools and techniques to improve how to communicate with others in the workplace. Understand the importance of first impressions... Learn about: Communication Training, Oral Communication, Listening Skills...

...Be able to identify stress Know how to minimise stress Understand how to handle and overcome stress Understand how to ask for support when required Programme... Learn about: Conflict Resolution, Stress Management, Decision Making...

...It is also ideal if you want to build or improve on your skills and confidence with difficult people Once you have enquired, we will contact you via email or by telephone... Learn about: Conflict Management, Persuasion Skills, Confidence Training...

...All organisations need to develop top quality first line managers. Much of their learning comes from experience, but a great fundamental training course... Learn about: Quality Training, Team Leader, Skills and Training...

...people during a meeting · Strategies for dealing with difficult situations Meeting Practical · An opportunity to run a meeting putting all the theory into practise... Learn about: Stress Management, Timetable scheduling for Management, Influencing Skills...