Sales Fundamentals Training Course

The course has been designed over two (2) day to give an understanding of the fundamentals of sales. The course will cover the following areas;

What is selling?
Communication Skills: Getting the message across
Questioning and Listening: The power of asking the right things, at the right time
Qualify lead generation
Explaining what’s in it for the customer
Getting a foot in the door of a customer
Presenting your product or service while having a two way dialogue
Overcoming objections and non-buys
How to close a sale
Profiling your perfect customer
Understanding CRM systems and what they can offer
Sales Pipelines and Forecasting
Reporting and distribution of key information
Communicating negative news
How each department connects to deliver a product or service

Outbound Sales Executive
Inside Sales Executive
Business Development Executive
Sales Junior
Administration Team Leader

The course has been structured for those professionals interested in gaining experience in Professional Selling.

Delegates who fully attend the course will receive a certificate on the course completion.

Specifically, we can help them learn how to:

Use an effective sales process to manage a sale from initial contact to closing the business.
Build relationships through trust and credibility.
Adapt with versatility to individual interpersonal styles.
Discover customer needs and connect with the right offering.
Prospect to identify the right customers.
Negotiate effectively to protect margins, ensure profitable sales and strengthen relationships with customers.