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Telephone Skills courses Newcastle-upon-Tyne
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...By the end of this course each delegate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure... Learn about: Buying Signals, Company Image, Telesales Structure...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...learners seeking recognised customer service training and the ability to enhance their CV with valuable industry-relevant skills. Develop clear and professional... Learn about: Telephone Communication, Communication Training, Verbal Communication...
- Short course
- Online
- Intermediate
- Different dates available
...and clients perspectives and needs A better understanding of themselves; both strengths and improvement areas An opportunity to gain more advanced customer... Learn about: Customer Service Skills, Customer Service...
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