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Telephone Skills courses Newcastle-upon-Tyne
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...By the end of this course each delegate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure... Learn about: Telephone Etiquette, Sales Process, Selling a Product...
Similar training online and classroom-based
- Course
- Online
- Different dates available
- 1 Year
...learners seeking recognised customer service training and the ability to enhance their CV with valuable industry-relevant skills. Develop clear and professional... Learn about: Sales by Phone, Telephone Communication, Call Centre...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...written for home study and contain a wealth of knowledge in easy to understand language. We use variety of media to help you learn. Your course may... Learn about: Sales Process, Sales Techniques, Customer Care...
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