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Telephone Skills courses Newcastle-upon-Tyne
- Training
- Newcastle-upon-tyne
- Advanced
- 1 Day
...By the end of this course each delegate will be able to: Understand and describe the sales process (cycle) Describe and use a simple telesales structure... Learn about: Selling a Product, Overcoming Objections, Requesting Appointments...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...an excellent opportunity to build job-ready skills while improving your CV and boosting your professional confidence. Develop essential helpdesk and customer support skills... Learn about: Verbal Communication, Communication techniques, Cold and Warm Calls...
- Short course
- Online
- Different dates available
...(This module gives participants an in depth look at why customers make objections and how they can be most professionally handled. The group will share... Learn about: Negotiation Skills, Sales Trends, Sales Management...
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