15

Customer Management courses Wales

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YOUR CURRENT SELECTION
  • Customer Management
COURSE TYPE
  • All 15
  • Further Education 8
  • Courses and Training 7
PRICE
  • £2,000
  • £1,000
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  • £100 or less
SUBJECT AREA
STARTING
  • In 30 days 11
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DURATION
  • Hours 5
  • Days 1
  • Weeks 0
  • 3 months 0
  • 6 months 0
  • 9 months 1
  • Year(s) 1
WHERE TO STUDY
Wales 15
Area/Region
METHODOLOGY
Related courses
  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

...There are over 20,000 people currently employed in North Wales who work in office administration roles and over 48,000 working in customer service, retail and sales. Providing good service in either of these roles is one of the most important things that can set your business apart from the others... Learn about: Skills and Training, Customer Service, Customer Service Skills... More


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  • NVQ
  • Newport (Wales)

... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation... Learn about: Key Account Management, Customer Service, Relationship Marketing... More


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  • Course
  • Haverfordwest (Wales)
  • Different dates available

...Advanced Customer Service for the Public Sector - 1-day course with PTP Training & Marketing An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours... Learn about: Skills and Training, Customer Service, Public Sector... More


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  • NVQ
  • Rhondda Cynon Taff. (Wales)
  • 35 Weeks

...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role... Learn about: Customer Relationship Management, Relationship Marketing, Customer Service... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

...yn llwyddiannus yn arwain at lawer o gyfleoedd gwaith ar draws Gogledd Cymru. Rydym hefyd yn cynnig cyfleoedd dilyniant uniongyrchol i'r rhaglenni llawn... Learn about: Customer Service... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service... More


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  • A Level
  • Rhos-on-sea (Wales)
  • Different dates available

...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service... More


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  • Course
  • Rhos-on-sea (Wales)
  • Different dates available

...tasgau a phrofion theori Asesiad: Cwblhau portffolio o dystiolaeth Arsylwadau yn y gweithle Tasgau a phrofion theori  ... Learn about: Hospitality catering... More


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The Knowledge Academy
  • Course
  • Cardiff (Wales)
  • 1 Day

... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: Customer Service, Customer Service, Customer relationship... More


£995
+ VAT
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The Knowledge Academy
  • Course
  • Cardiff (Wales)
  • 1 Day

...The Knowledge Academy Dealing with Difficult Customers 1 day course covers the following topics: Introduction This training course provides... Learn about: Customer Service, Customer Service, Customer Service... More


£1,495
+ VAT
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The Knowledge Academy
  • Course
  • Cardiff (Wales)
  • 1 Day

...The Knowledge Academy Exceptional Customer Service Training 1 day course covers the following topics: Introduction The Exceptional Customer Service... Learn about: Skills and Training, Customer Service Skills, Customer satisfaction... More


£699
+ VAT
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The Knowledge Academy
  • Course
  • Cardiff (Wales)
  • 3 Days

...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Communication Skills, Customer relationship, Customer Care... More


£3,995
+ VAT
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The Knowledge Academy
  • Course
  • Cardiff (Wales)
  • 1 Day

...The Knowledge Academy Introduction to Customer Service 1 day course covers the following topics: Introduction This training course is an introduction... Learn about: Customer Service, Customer Service, Customer Care... More


£999
+ VAT
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  • NVQ
  • Carmarthen (Wales)
  • 18 Months

...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently... Learn about: Relationship Marketing, Customer Relationship Management, Customer Retention... More


Price on request
  • Vocational qualification
  • Carmarthen (Wales)

...This qualification aims to develop the candidate's knowledge of the key areas that are required to support good customer service including effective communication and handling customer complaints... Learn about: Customer Relationship Management, Customer Retention, Key Account Management... More


Price on request