Customer Management courses Wales

...There are over 20,000 people currently employed in North Wales who work in office administration roles and over 48,000 working in customer service, retail and sales. Providing good service in either of these roles is one of the most important things that can set your business apart from the others... Learn about: Customer Service Skills, Skills and Training, Customer Service... More

... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation... Learn about: Key Account Management, Customer Service, Relationship Marketing... More

...Advanced Customer Service for the Public Sector - 1-day course with PTP Training & Marketing An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours... Learn about: Skills and Training, Customer Service, Public Sector... More

...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role... Learn about: Customer Service, Relationship Marketing, Customer Relationship Management... More

...Mae'n bosib y byddwch yn gyfarwydd â rhai ohonynt ac efallai y bydd eraill yn brofiad newydd. Bydd y dulliau hyn yn cynnwys: Bydd cwblhau'r rhaglen... Learn about: Customer Service... More

...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service... More

... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service... More

...stand out in the job market. Cyflwyniad: Darperir y rhan fwyaf o'r hyfforddiant yn y gweithle Bydd gofyn i ddysgwyr fynychu sesiynau yn y coleg i gwblhau... Learn about: Hospitality catering... More

... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: Customer Service, Customer relationship, Customer relationship... More

...The Knowledge Academy Dealing with Difficult Customers 1 day course covers the following topics: Introduction This training course provides... Learn about: Communication Training, Skills and Training, Customer Service... More

...The Knowledge Academy Exceptional Customer Service Training 1 day course covers the following topics: Introduction The Exceptional Customer Service... Learn about: Customer Service Skills, Communication Skills, Skills and Training... More

...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Customer Service, Customer Service Skills, Customer relationship... More

...The Knowledge Academy Introduction to Customer Service 1 day course covers the following topics: Introduction This training course is an introduction... Learn about: Customer Service, Customer Service, Telephone answering... More