13

Customer Management courses Wales

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  • Customer Management
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

... and reducing escalation Achieving ‘right first time’ standards Building Customer Relationships that Lead to Loyalty Customer relationship management Getting it... Learn about: Customer Service, Customer relationship, IT Management... More


£995
+ VAT
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...The Knowledge Academy Dealing with Difficult Customers 1 day course covers the following topics: Introduction This training course provides... Learn about: Customer Service, Customer Service, Skills and Training... More


£1,495
+ VAT
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...The Knowledge Academy Exceptional Customer Service Training 1 day course covers the following topics: Introduction The Exceptional Customer Service... Learn about: Customer Service Skills, Communication Skills, Communication Training... More


£699
+ VAT
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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 3 Days

...This course looks at the implementation of the vital business processes of an organisation into customer service and the Customer Interaction Centre. Delegates ought to have some prior knowledge of business processes in SAP for utilities and Master Data and basic functions... Learn about: Communication Skills, Customer Service, Customer Service Skills... More


£3,995
+ VAT
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  • NVQ
  • Newport (Wales)

... relationships with customers, solution of problems on behalf of customers and the initiation and evaluation... Learn about: Key Account Management, Customer Service, Customer Relationship Management... More


Price on request
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  • Course
  • Rhos-on-sea (Wales)

...Is this course right for me? This course is all about the experience in today’s retail landscape. Customers have many choices where to spend... More


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  • Course
  • Haverfordwest (Wales)
  • Different dates available

...Advanced Customer Service for the Public Sector - 1-day course with PTP Training & Marketing An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours... Learn about: Skills and Training, Customer Service, Public Sector... More


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  • NVQ
  • Carmarthen (Wales)
  • 18 Months

...Customer service skills are necessary for individuals working in all kinds of jobs and organisations and they are in increasing demand from employers in all sectors. The NVQ Level 2 in Customer Service is for people who are able to deliver customer service independently... Learn about: Relationship Marketing, Customer Retention, Customer Service... More


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  • NVQ
  • Rhondda Cynon Taff. (Wales)
  • 35 Weeks

...The course consists of five mandatory units and one optional unit. These cover the aspects of customer service that are expected at a junior level role... Learn about: Relationship Marketing, Customer Service, Customer Relationship Management... More


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  • Course
  • Cardiff (Wales)
  • Different dates available
  • 1 Day

...The Knowledge Academy Introduction to Customer Service 1 day course covers the following topics: Introduction This training course is an introduction... Learn about: Customer Care, Customer Service, Telephone answering... More


£999
+ VAT
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  • Course
  • Rhos-on-sea (Wales)

...Is this course right for me? The Customer Service Apprenticeship and Foundation Apprenticeship in Wales respond to the employer need for high levels... Learn about: Skills and Training, Customer Service... More


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  • Vocational qualification
  • Carmarthen (Wales)

...This qualification aims to develop the candidate's knowledge of the key areas that are required to support good customer service including effective communication and handling customer complaints... Learn about: Customer Relationship Management, Customer Retention, Customer Service... More


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  • Course
  • Rhos-on-sea (Wales)

...Is this course right for me? This one-day course provides the fundamental framework on which to base your customer service. It provides delegates... Learn about: Skills and Training, Customer Service... More


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Higher Apprenticeship - Management course in Llanelli
Coleg Sir Gâr Carmarthenshire College
  • A Level
  • Llanelli (Wales)
  • Different dates available

...A Higher Apprenticeship is a work based learning programme at Level 4/5 for employed professionals wanting to develop advanced skills in the workplace. Employees will need to be 18 years or over and working in a supervisory or management position. The Higher Apprentice will attend college... Learn about: Skills and Training, IT Management... More


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  • NVQ
  • Rhyl (Wales)
  • 1 Year

...The aim of the course is to extend your knowledge of working in retail and in particular provide you with a customer focus... Learn about: Customer Retention, Customer Service, Customer Relationship Management... More


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  • Course
  • Rhos-on-sea (Wales)

...You can progress from: Foundation Apprenticeship Level 2 to an Apprenticeship Level... More


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