-
All
-
Online
-
Filters
Customer Retention courses Bristol
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Manager, Customer Service, Customer relationship...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Retention Strategy, Customer satisfaction, Customer Care Skills...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Relationship Management, Customer Manager, Customer Care...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- February
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Customer Retention, Customer Care, Public Sector...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Service, Customer Care, Customer relationship...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 125h
...You will be continually assessed throughout the course. Your assignment will be marked by your tutor and independently moderated. The feedback on... Learn about: Directors and executives, Customer Retention, Managers at all levels...
- Course
- Online
- Beginner
- Different dates available
- 14h
..., identify your customer’s needs and how to generate return business through great customer service. You will also learn the art of handling customers over the phone, online and dealing with difficult customers. That’s not all though, you also get many tips on ways to impress your customers and make them go... Learn about: Customer Needs, Customer relationship, Customer Manager...
Questions & Answers
Add your question
Our advisors and other users will be able to reply to you