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Customer Retention courses Bristol
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
...tips and knowledge to ensure you genuinely know what your customer wants and needs and how to deliver it so that they become your best ambassadors. Understand... Learn about: Customer Relationship Management, Customer Manager, Customer Care...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- November
...14:00 Lunch 14:00 - 15:30 Handling Difficult Situations 15:30 - 16:30 Tracking and measuring satisfaction 16:30 Summary and Action Plans Agreed... Learn about: Customer Service Skills, Customer Retention, Customer relationship...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- May
...This course helps delegates manage customer's expectations and how objections can be handled in a positive way. How to handle objections in a positive... Learn about: Customer Service Skills, Customer satisfaction, Customer Manager...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Advanced
- February
...Timetable 09.30-10.00: Coffee and Introduction.What makes customer service amazing? 10.00-10.30: The essentials of advanced customer service and how... Learn about: Public Sector, Customer Retention Strategy, Customer relationship...
- Short course
- Bristoland6 other venues
- Birmingham, Edinburgh, Leeds, London, Manchester, Nottingham
- Intermediate
- January
...This excellent customer care course analyses typical customer frustrations and how to deal with awkward situations. It teaches professional telephone techniques from how to make a good first impression, to the use of correct vocabulary and paying attention to detail. Through interactive workshops... Learn about: Customer Retention, Customer satisfaction, Excellent Customer Care...
Similar training online and classroom-based
- Course
- Online
- Beginner
- Different dates available
- 125h
... customers, communication effectively for the delivery of customer service, and the principle of making improvements to customer service. Hence this home study course teaches you everything from the fundamentals of customer service to more complex skills required for the successful delivery of customer... Learn about: Service Operations, Customer Service Skills, Service level management...
- Course
- Online
- Intermediate
- 10h - 1 Year
..., analyse customer data, and personalise services. The modules focus on improving communication, problem-solving, complaint handling, and maintaining a professional customer journey across multiple channels. These are valuable skills that help businesses keep customers satisfied, increase loyalty... Learn about: Sales Training, Customer Relationship Management, Customer relationship...
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